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Why Do Airlines Overbook Flights & What You Can Do About It – Travel Radar

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You book a flight, pick your seat, and even check in early. You did everything right so the flight should go smoothly. And then you come to the gate and there’s an announcement that the flight is overbooked and they’re looking for volunteers to give up their seats. What a nightmare. But how can this kind of mistake even happen? Or better yet, why do airlines overbook flights?

Believe it or not, overbooking isn’t a mistake but a deliberate strategy airlines use every single day. It sounds outrageous, doesn’t it? How does it make sense to sell more tickets than there are seats on the plane? Isn’t that bad business? Heck, isn’t it illegal?

Actually, no. Airlines have been doing this for decades and, in most countries, it’s perfectly legal. 

There’s a method to the madness. This is an industry where margins are razor-thin and no-shows cost millions each year. So, overbooking became one of the ways carriers stay profitable. Of course, as a passenger, you end up feeling like you’re paying the price for their calculations.

Let’s dig deeper into this.

©Marko Vučilovski

The Business Logic Behind Overbooking

Overbooking sounds like a reckless move, but there’s a good (strategic) reason behind it. Every day, a certain number of passengers don’t show up for their flights. These no-shows mean empty seats and empty seats mean lost money and, as previously mentioned, profit margins are already very slim. 

Airlines rely on something called a load factor to measure how full their flights are and, the higher the factor, the more profitable the flight. If a plane has 180 seats but 10 passengers don’t show, that’s 10 seats generating zero revenue while the airline still has to pay for fuel, gas, and airport fees. 

So, to avoid this, they oversell tickets based on years of data showing how many people usually don’t turn up and, for the most part, it works perfectly. But then there are those times where more people show up than expected and that’s when overbooking goes from a smart strategy to a big problem. 

Overbooking in Practice

This is how overbooking plays out behind the scenes. 

  1. Predicting No-Shows

When it comes to overbooking, there’s no guessing. Airlines study years of booking trends to see how many passengers usually miss their flight. If a route has a 5% no-show rate, they’ll oversell by a similar margin. 

Today, AI and machine learning make these predictions even more accurate because they factor in things like seasonality, traveler habits, and even weather. 

  1. Handling an Overbooked Flight

When too many passengers arrive for a flight, airlines first ask for volunteers who are willing to take a later departure and it usually solves the problem. If that doesn’t help, they move to involuntary denied boarding, which means they choose passengers to stay behind. 

The way they choose is usually based on check-in time, ticket type, or loyalty status. It’s a last resort and it’s far from ideal, but it happens. 

  1. Compensation for Passengers

Getting bumped is not the end of the world. In Europe, UE261 regulations entitle travelers to cash payouts based on flight distance and delay time. In the U.S., DOT rules require airlines to pay up to 4 times your ticket price for involuntary denied boarding. Voluntary compensation, on the other hand, is whatever deal the airline offers. 

Rules vary worldwide, so it’s best to be familiar with them before flying.

Flight Overbooking Step-by-Step

  1. Predict No-Shows
  2. Oversell Tickets
  3. Track/Monitor Check-Ins
  4. Look For Volunteers
  5. Force Deny Onboarding (if needed)
  6. Compensate Bumped Passengers
  7. Profit!

How Overbooking Affects Travelers

Some people go into full-on panic when they get bumped, others are just mildly frustrated. This is not a pleasant experience so really, you can’t judge anyone’s reaction to it. Logistically, it means you now have to scramble for alternate flights, rearrange your hotel stay, maybe even lose precious vacation time. 

The airline will try to make it easier on you and they’ll usually offer compensation like cash, travel vouchers, hotel accommodations, possibly even seat upgrades on later flights. These perks are helpful, sure, but they don’t really make up for the disruption. The best way to deal with a situation like this is to avoid it altogether. 

You can never be 100% sure you’ll be able to do that, but there are a few things you can do. 

©Marko Vučilovski

First, try to check in as early as possible. You should also choose direct flights, not travel during peak times (this one’s tricky, but keep it in mind), and join airline loyalty programs. This’ll lower your chances of being bumped, which is especially important if you’re flying to popular vacation spots like Orlando, Cancun, or even a beach town like Panama City Beach. 

Another thing you can do to make your stay more flexible is avoid hotels. Since we’ve already mentioned it, let’s take Panama City Beach as an example – you can book a vacation rental near Pier Park in Panama City Beach instead of a hotel in the same city, because then you don’t have to deal with strict check-in times and lost hotel nights.

Conclusion

For an airline, an empty seat is the ultimate enemy, so they do what they can to prevent them. Unfortunately for passengers, the way they fight empty seats is they overbook their flights. Sometimes that works like a charm, other times you get drama at the gate. 

But even if your flight ends up being overbooked, it’s okay. You might still get on and, even if you don’t, try to make the most out of the mini-adventure (and the compensation) you’re forced to have.



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China Eastern Airlines launches Shanghai-Copenhagen route

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COPENHAGEN — China Eastern Airlines on Thursday launched a new direct route between China’s Shanghai and Denmark’s Copenhagen, strengthening air connectivity between the two countries.

An Airbus A330 aircraft landed at Copenhagen Airport at 7 pm local time, where it was greeted with a traditional water salute. After two hours, the return flight departed Copenhagen, carrying over 250 passengers back to Shanghai.

A ceremony was held at Copenhagen Airport’s terminal to celebrate the inaugural flight. China Eastern Airlines prepared special commemorative gifts for passengers on both the outbound and return journeys.

Speaking at the ceremony, Chinese Ambassador to Denmark Wang Xuefeng said the new route creates another “air bridge” between China and Denmark, helping to deepen practical cooperation in various fields, enhance mutual understanding and friendship between the two peoples, and promote business exchanges and collaboration.

This year marks the 75th anniversary of diplomatic relations between the two countries.

The new route will initially operate three flights per week on Mondays, Thursdays, and Saturdays. Starting Sept 24, the service will expand to four weekly flights, adding a flight on Wednesdays.



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Aegean Airlines to start direct flights from Greece to New Delhi and Mumbai in 2026

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Aegan A321 neo

Aegean Airlines has announced the addition of two new Airbus A321neo XLR (Extra Long Range) aircraft, enabling the airline to significantly expand its international reach, including its much-anticipated entry into the Indian market. The state-of-the-art aircraft, with a flight range of up to 10.5 hours, will support the launch of direct flights from Greece to India, starting in March 2026.

The airline has confirmed it will commence five weekly flights to New Delhi from March 2026, followed by three weekly flights to Mumbai from May 2026, establishing its first two destinations in India. The full flight schedule and ticket availability will be announced by the end of September 2025. Aegean is also evaluating further expansion in the Indian market with future connections to Bangalore, as well as other long-haul destinations including the Seychelles, Maldives, Nairobi, Almaty, and Lagos, aligned with the delivery of additional A321neo LR aircraft in 2027 and 2028.

With this latest addition, AEGEAN’s total Airbus A320/A321neo order now stands at 60 aircraft, 36 of which have already been delivered. The new A321neo XLR aircraft are configured with just 138 seats, featuring 24 fully lie-flat Business Class Suites with aisle access and premium privacy, and a spacious Economy Class equipped with 4K entertainment screens, satellite Wi-Fi, USB charging, and enhanced overhead bins, promising a superior long-haul experience.

The aircraft will be delivered in December 2025 and January 2026, bolstering Aegean’s specialized fleet for long-haul destinations beyond the EU, particularly those exceeding four hours in flight duration.

Eftichios Vassilakis, Chairman, Aegean stated, “The addition of these two A321neo XLR aircraft with special configuration, which will be delivered in 2025, in addition to the four A321neo LRs that we plan to take delivery in 2027 and 2028, accelerates our access to the extremely important Indian market, but also allows for the immediate upgrade of our product and services to destinations outside the EU, longer than 4 hours in which we already operate. The A321neo XLR and LR aircraft mark the beginning of a new chapter for Aegean, with new possibilities for growth but also new options for our passengers and the connectivity of our country. With new fleet capabilities, strong vertically integrated support infrastructure and most importantly drawing upon the creativity and strengths of our people, we plan to move forward with ambitious but also careful and consistent steps as always.”



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Bombay HC Disposes PIL On Illegal Meat Shops Near Airports, Cites Pending Cases On Aviation Safety

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Bombay HC dismisses PIL on meat shops near airports citing pending similar petitions | File Photo

Mumbai: The Bombay High Court on Thursday disposed of a public interest litigation (PIL) seeking enforcement of aviation safety rules that prohibit illegal slaughterhouses, meat and fish shops, and non-vegetarian markets within a 10-km radius of the city’s airports.

A division bench of Chief Justice Alok Aradhe and Justice Sandeep Marne noted that similar issues are already pending before the court in two other petitions. “Needless to state that the issue raised by petitioner in this petition is already sub judice and another PIL of the same issue cannot be entertained,” the court said.

The PIL was filed by Akhil Bharat Krishi Go Seva Sangh, an animal rights organisation founded by Mahatma Gandhi. It urged the court to form a committee to monitor illegal facilities near airports and report the findings.

The plea highlighted that bird hits are a major risk factor for aircraft safety, and that the presence of meat and fish markets close to airports increases the chances of such incidents.

It alleged that the Brihanmumbai Municipal Corporation (BMC) had violated safety regulations by issuing hundreds of permits for goat slaughtering during Bakrid in 2024 and 2025 — some as close as 2.5 km from the airports.

The petitioners argued that despite multiple FIRs against owners of such illegal units, operations continued unchecked. They claimed that the BMC and other authorities had failed to act even after repeated complaints and clear evidence of violations.

The PIL sought urgent directions to shut down all illegal meat-related establishments within the restricted zone and to bar the BMC from issuing any licenses—temporary or permanent—for such activities in the future.




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