Ride & Mobility
We are now the largest ride-hailing platform: Rapido – Express Mobility News
Ride-hailing platform Rapido has strengthened its position as the market leader across multiple transport categories. Having achieved the unicorn status last year, the company continues to innovate and expand. Co-founder Pavan Guntupalli shares with Anees Hussain the company’s strategy and future plans. Excerpts:
How has your market share progressed?
Our transition to a zero-commission SaaS model in late 2023 has been a game-changer. We handle over 3 million daily rides, making us the industry leader. In bike taxis, we dominate. In three-wheelers, launched post-Covid, we conduct over a million rides. Our cab segment, which is just a year old, already handles nearly half a million rides. In one metro, we’ve even become the top four-wheeler service provider.
With competitors also moving to zero commissions, how do you stay ahead?
In this industry, nothing is uncopyable. But we push boundaries beyond zero commissions. Our forward tipping mechanism lets users and captains set mutually beneficial pricing. This innovation challenges ride-hailing norms, not just in India but globally.
Any plans for overseas expansion?
Right now, our focus is purely on India. The potential here is massive. In China, a leading ride-hailing company handles 30 million rides a day. India is at just 3 million. Given India’s varied infrastructure and lower disposable incomes, we may need multiple categories to scale to that level. That’s an exciting challenge.
You pioneered user-side subscriptions. What’s next?
As a SaaS platform, we avoid pricing intervention, keeping control with users and captains. ‘Pass’ for autos ensures guaranteed bookings and zero cancellations, but we aren’t interested in discounting. Our focus is on maximising value, not expanding ‘Pass’ to other categories.
What impact has Rapido made in key markets?
In Karnataka alone, we’ve facilitated earnings of `6,700 crore for captains, paid `400 crore in taxes and created a million jobs. Next year, we’re adding 80,000 more jobs, including 25,000 for women. Our upcoming ‘Pink Taxi’ will cater exclusively to women, driven by women. Currently, 4-5% of our captains are female.
How are initiatives like q-commerce and airport pooling faring?
Airport ride-pooling launches in Bengaluru by March. We’ve identified supply-side issues like low earnings on return rides and believe our pricing model will solve them. Quick commerce, in tie-ups with Instamart, Blinkit and Zepto, has seen 20,000 deliveries in just a few months.
What’s your outlook on funding and IPO plans?
We are on track to achieve our profitability target by FY25. Operationally, we’ve been profitable for some time, Ebitda profitability has kicked in. We have sufficient cash reserves and will consider market conditions before deciding on an IPO.
How do you view the regulatory environment?
We’re seeing positive changes, both centrally and at states’ level. The proposal to classify motorcycles as ‘contract carriage’ under the Motor Vehicle Act reassures our captains. Maharashtra, previously opposed to bike taxis, is becoming more open. We’ve always complied with rules, and if laws like yellow number plates are introduced, we will support our drivers in transitioning.
Any plans to expand into buses or other categories?
We’re always exploring innovations in affordability. While there’s no definite timeline, buses and other transport categories are on our radar.
Ride & Mobility
Uber and Baidu partner to launch autonomous ride-hailing in global markets
Uber Technologies Inc. and Baidu Inc. have announced a multi-year strategic partnership to deploy autonomous vehicles (AVs) across selected global markets outside the United States and mainland China.
The agreement will see Baidu’s Apollo Go driverless vehicles integrated into the Uber platform, with initial operations expected to begin in Asia and the Middle East later this year.
The partnership aims to enhance ride-hailing services by expanding the availability of autonomous mobility solutions through Uber’s platform.
The collaboration is designed to increase the supply of affordable and reliable rides by supplementing existing transport networks with advanced driverless technology.
Under the terms of the agreement, users requesting eligible Uber trips may be offered the option to travel in a fully autonomous Apollo Go vehicle.
READ MORE: UK DfT fast-tracks self-driving pilots
This marks a significant step in the commercial deployment of AVs beyond pilot programmes and limited urban trials.
Apollo Go currently operates more than 1,000 fully autonomous vehicles and has established a presence in 15 cities worldwide, including Dubai and Abu Dhabi.
As of May 2025, Baidu reports that Apollo Go has provided over 11 million autonomous rides to the public, making it the most widely used driverless ride-hailing service globally by volume.
Co-founder, chairman, and CEO of Baidu, Robin Li, said: “We are committed to bringing the benefit of autonomous driving technology to more people in more markets, and this partnership with Uber represents a major milestone in deploying our technology on a global scale.
“We look forward to working with Uber to deliver safe and efficient autonomous mobility solutions to riders around the world.”
Achievements and innovations in connected autonomous vehicles will be recognised and celebrated at the fourth annual CiTTi Awards on 25 November 2025 at De Vere Grand Connaught Rooms in London. Visit www.cittiawards.co.uk to learn more about this unmissable event for the UK’s transportation sector!
Ride & Mobility
Bolt launches Family Profile in Nigeria to simplify shared rides – Innovation Village
Ride-hailing company Bolt has unveiled a new Family Profile feature in Nigeria, aimed at transforming how families and small support networks coordinate transportation. This new addition enables a single user to manage and pay for rides on behalf of up to nine other people—all within one Bolt account. The move marks a significant shift toward inclusive mobility solutions in a market characterized by communal living and informal ride coordination.
While Bolt is not the first to launch such a feature—Uber pioneered the concept in the ride-hailing space—the platform is strategically adapting the idea to meet Nigeria’s unique mobility dynamics, where multi-generational households are common and transportation responsibilities are often shared among family members.
With the new Family Profile, users can add multiple individuals to a shared account, set monthly ride budgets, and receive real-time notifications about trips. This eliminates the need for constant coordination over phone calls or text messages, which, according to Bolt’s internal data, previously characterized around 2–6% of all rides in Nigeria. These trips often required the payer to relay driver details, track trip progress manually, and resolve post-ride payment concerns—an inefficient and often frustrating process.
Now, riders under the Family Profile can independently request trips through their own Bolt app, while the primary account holder retains complete financial oversight and visibility into ride histories and expenditures. The launch of this feature is part of Bolt’s broader strategy to localize its services and address real-world challenges faced by Nigerian users. For families with elderly members or relatives who may not be tech-savvy, the Family Profile offers a convenient way to ensure safe and reliable transportation without requiring them to navigate the app independently.
“At Bolt, we want to make ride-hailing work for the way people actually move,” said Osi Oguah, Country Manager for Bolt Nigeria. “Family Profile is a simple but powerful way to support others—whether it’s aging parents, adult children, or household staff—without the stress of managing every trip manually. It’s about offering control, visibility, and convenience in one seamless experience.”
The Family Profile maintains Bolt’s strict safety protocols. All added members must be at least 18 years old and possess verified Bolt accounts. The company has clarified that rides cannot be booked for unaccompanied minors, citing legal and safety reasons. However, the feature remains ideal for scheduling transportation for older adults or coordinating rides for family members with limited digital literacy.
This update builds on Bolt’s existing in-app safety features such as trip verification codes, live location sharing, real-time ride monitoring, and emergency assistance options—tools designed to reassure users in an increasingly safety-conscious market.
Bolt’s launch of the Family Profile also comes shortly after reporting a 42% drop in offline (untracked) rides over the past three months, a sign that users are increasingly turning to digital tools for secure and transparent transportation. By integrating family-focused features, Bolt reinforces its ambition to lead the ride-hailing industry in both safety and user empowerment.
The rollout of Family Profile is not just a feature upgrade; it’s a strategic evolution of Bolt’s services, grounded in the everyday realities of Nigerian households. As mobility continues to digitize across the country, innovations like this are likely to play a crucial role in shaping how families move together—safely, efficiently, and with greater peace of mind.
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Ride & Mobility
Bolt launches family profile in Nigeria for families
Ride-hailing platform Bolt has rolled out a new Family Profile feature in Nigeria, aiming to make mobility more inclusive for families and small support networks. The new shared account system allows a single user to manage and pay for rides for up to nine other people, all from one Bolt account. This feature was first launched by Uber in the ride-hailing sector.
The launch is a strategic step in Bolt’s mission to localise its services and meet the nuanced mobility needs of Nigerian users. In a country where multi-generational households are common and transportation is often coordinated informally among family members, the Family Profile feature provides a solution for what has long been a manual and inefficient process.
According to internal data from Bolt, approximately 2–6% of rides in Nigeria are facilitated by others, often involving multiple calls or text messages to share driver details, track rides, or resolve payment issues. With the new feature, families can now add members to a shared profile, set monthly spending limits, and receive real-time trip notifications. Riders can still request trips independently through the Bolt app, while the account owner maintains full visibility and financial control.
Importantly, the family profile enforces Bolt’s core safety standards. All members must have their own Bolt accounts and be at least 18 years old, in compliance with platform regulations. The feature cannot be used to book rides for unaccompanied minors, a boundary the company says is necessary for legal and safety reasons. That said, it remains ideal for use cases like scheduling rides for elderly parents or managing transport for family members who aren’t tech-savvy.
“At Bolt, we want to make ride-hailing work for the way people actually move,” said Osi Oguah, Country Manager for Bolt Nigeria. “Family Profile is a simple but powerful way to support others, whether that’s older relatives or anyone you care about, without needing to coordinate every trip. It’s about control, visibility, and freedom in one feature.”
The introduction of Family Profile reflects Bolt’s wider commitment to platform safety and user empowerment. It comes just weeks after the company recorded that offline trips on its platform have dropped 42% over the last three months. It builds on existing in-app security features like trip verification codes, live location sharing, ride monitoring, and emergency assistance tools, all part of Bolt’s plan to lead in a competitive and safety-conscious ride-hailing market.
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