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Travelers’ Reliance on AI Prompts Google to Enhance Tools

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Starting this week, Google is rolling out a slew of new travel features across its product line to keep users from defaulting to artificial intelligence (AI) chatbots to help with vacation planning as competition intensifies.

Google has added new features for vacation planning to Search, Maps, Lens and Gemini, according to a Thursday (March 27) company blog post. The features including getting new ideas for trips with a personal AI assistant, tracking prices of hotels and automatically saving locations the user wants to visit.

“Travel is a key vertical for Google, as it drives high-intent searches across hotels, restaurants, flights, attractions and local experiences — categories with strong monetization,” wrote Justin Post, an analyst for Bank of America Global Research, in a research note sent to clients.

The new Google features “will expand the volume and diversity of search queries, allowing Google to deliver more relevant results and target more high-value commercial content,” Post said.

“We think the integrations also enhance Google’s ability to compete with emerging AI search platforms, such as ChatGPT, Perplexity and others, which have been improving travel planning capabilities,” the analyst said.

Google’s travel enhancements come as users increasingly turn to AI assistants to help them with vacation plans. According to a PYMNTS Intelligence report, “At Your Service: Generative AI Arrives in Travel and Hospitality,” 52% of respondents surveyed expect AI planning assistance.

AI startup Perplexity is taking it a step further by announcing partnerships with Tripadvisor and Selfbook. Travelers can now book hotels within Perplexity, wrote Perplexity CEO Aravind Srinivas in a LinkedIn post. Srinivas also said the company will soon announce details on discounts on hotel bookings offered within Perplexity’s AI chatbot.

The new capability is part of Perplexity’s new “answer modes” feature to enhance search for travel, shopping, places, images, videos and jobs, Srinivas said.

“Going beyond answering a wall of text” by adding images, videos and enabling financial transactions “is a necessary step for being a daily-usage product and taking on Google,” Srinivas said.

Travel companies themselves are using GenAI to help travelers with their vacation planning, further minimizing the need for Google searches. For example, Booking.com is using OpenAI’s AI models for its own solutions.

Read more: Seamless Journeys: AI’s Rising Role in Coordinating Consumer Travel

Google Fights Back With New Travel Features

Google is fighting back with enhancements to its travel features.

“The new AI features have the potential to drive incremental queries on Google’s platform by engaging users earlier in the decision-making process,” BofA analyst Post said. “Rather than transactional keywords like ’cheap flights to Paris,’ users can potentially now ask broader questions such as ’suggest scenic road trip routes in California.’”

Starting this week, Google is rolling out the following travel features:

  • AI Overviews in search is adding more cities and countries.

Travelers can get trip ideas for more cities, not just main metropolitan areas like New York or Rome. Users can also get trip information for specific regions or entire countries.

For example, they can ask AI to “create an itinerary for Costa Rica with a focus on nature.” They will get photos and reviews from other users and see locations on a map. Users can export the information and share them through Gmail or Google Docs — or save them as a list on Google Maps for on-the-go access.

  • Travelers can now track hotel prices.

Google Flights is a popular way to find and track flights. Now, Google is bringing the same functionality to hotel prices for specific dates and cities. When searching for hotels, a price-tracking toggle will show up for users to enable. Google will send an email if prices drop significantly.

  • Google Maps automatically identifies places that interest users.

Users planning travel often take screenshots of places they’d like to visit, whether through social media, news articles or travel blogs. Google Maps can automatically identify these places and organizes them in a list. Places users saved will show up on Google Maps.

  • Gemini now lets users create their own AI expert for free.

Google is now offering users free use of “Gems,” a tool for creating their personal AI expert. For example, they can create their custom trip planner AI assistant, then ask it to help them pick a new vacation destination, find things to do and even what to pack for the trip.

  • Google Lens is adding more languages.

Through the Google app, Google Lens lets travelers identify things of interest around them, such as ornately carved wooden doors in Florence, Italy. It can also be used to translate signs, menus, flyers and other text in another language. Lens is planning to add capabilities in Hindi, Indonesian, Japanese, Korean, Portuguese and Spanish.



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India’s Travel Revolution: How Map My Tour is Transforming Tourism with AI-Powered Personalization in New Delhi and Beyond – Travel And Tour World

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India’s Travel Revolution: How Map My Tour is Transforming Tourism with AI-Powered Personalization in New Delhi and Beyond  Travel And Tour World



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OpenAI Rolls Out ChatGPT Agent Combining Deep Research and Operator 

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OpenAI has launched the ChatGPT agent, a new feature that allows ChatGPT to act independently using its own virtual computer. The agent can navigate websites, run code, analyse data, and complete tasks such as planning meetings, building slideshows, and updating spreadsheets. 

The feature is now rolling out to Pro, Plus, and Team users, with access for Enterprise and Education users expected in the coming weeks.

The agent integrates previously separate features like Operator and Deep Research, combining their capabilities into a single system. Operator allowed web interaction through clicks and inputs, while deep research focused on synthesis and summarisation. 

The new system allows fluid transition between reasoning and action in a single conversation.

“You can use it to effortlessly plan and book travel itineraries, design and book entire dinner parties, or find specialists and schedule appointments,” OpenAI said in a statement. “ChatGPT requests permission before taking actions of consequence, and you can easily interrupt, take over the browser, or stop tasks at any point.”

Users can activate agent mode via the tools dropdown in ChatGPT’s composer window. The agent uses a suite of tools, including a visual browser, a text-based browser, terminal access, and API integration. It can also work with connectors like Gmail and GitHub, provided users log in via a secure takeover mode.

All tasks are carried out on a virtual machine that preserves state across tool switches. This allows ChatGPT to browse the web, download files, run commands, and review outputs, all within a single session. Users can interrupt or redirect tasks at any time without losing progress.

ChatGPT agent is currently limited to 400 messages per month for Pro users and 40 for Plus and Team users. Additional usage is available through credit-based options. Support for the European Economic Area and Switzerland is in progress.

The standalone Operator research preview will be phased out in the coming weeks. Users who prefer longer-form, slower responses can still access deep research mode via the dropdown menu.

While slideshow generation is available, OpenAI noted that formatting may be inconsistent, and export issues remain. Improvements to this capability are under development.

The system showed strong performance across benchmarks. On Humanity’s Last Exam, it scored a new state-of-the-art pass@1 rate of 41.6%, increasing to 44.4% when using parallel attempts. On DSBench, which tests data science workflows, it reached 89.9% on analysis tasks and 85.5% on modelling, significantly higher than human baselines.

In investment banking modelling tasks, the agent achieved a 71.3% mean accuracy, outperforming OpenAI’s o3 model and the earlier deep research tool. It also scored 68.9% on BrowseComp and 65.4% on WebArena, both benchmarks measuring real-world web navigation and task completion.

However, OpenAI acknowledged new risks with this capability. “This is the first time users can ask ChatGPT to take actions on the live web,” the company said. “We’ve placed a particular emphasis on safeguarding ChatGPT agent against adversarial manipulation through prompt injection.”

To counter these risks, ChatGPT requires explicit confirmation before high-impact actions like purchases, restricts actions such as bank transfers, and offers settings to delete browsing data and log out of sessions. Sensitive inputs entered during takeover sessions are not collected or stored.

The new system is classified under OpenAI’s “High Biological and Chemical” capability tier, triggering additional safeguards. The company has worked with external biosecurity experts and introduced monitoring tools, dual-use refusal training, and threat modelling to prevent misuse.



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Lovable Becomes AI Unicorn with $200 Million Series A Led by Accel in Less than 8 Months

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Stockholm-based AI startup Lovable has raised $200 million in a Series A funding round led by Accel, pushing its valuation to $1.8 billion. The announcement comes just eight months after the company’s launch.

Lovable allows users to build websites and apps using natural language prompts, similar to platforms like Cursor. The company claims over 2.3 million active users, with more than 180,000 of them now paying subscribers. 

CEO Anton Osika said the company has reached $75 million in annual recurring revenue within seven months.

“Today, there are 47M developers worldwide. Lovable is going to produce 1B potential builders,” he said in a post on X.

The latest round saw participation from existing backers, including 20VC, byFounders, Creandum, Hummingbird, and Visionaries Club. In February, Creandum led a $15 million pre-Series A investment when Lovable had 30,000 paying customers and $17 million in ARR, having spent only $2 million.

The company currently operates with a team of 45 full-time employees. The Series A round also attracted a long list of angel investors, including Klarna CEO Sebastian Siemiatkowski, Remote CEO Job van der Voort, Slack co-founder Stewart Butterfield, and HubSpot co-founder Dharmesh Shah.

Most of Lovable’s users are non-technical individuals building prototypes that are later developed further with engineering support. According to a press release, more than 10 million projects have been created on the platform to date.

Osika said the company is not targeting existing developers but a new category of users entirely. “99% of the world’s best ideas are trapped in the heads of people who can’t code. They have problems. They know the solutions. They just can’t build them.”

Lovable is also being used by enterprises such as Klarna and HubSpot, and its leadership sees the platform evolving into a tool for building full-scale production applications. 

“Every day, brilliant founders and operators with game-changing ideas hit the same wall: they don’t have a developer to realise their vision quickly and easily,” Osika said in a statement.

Osika also said on X that he has become an angel investor in a software startup built using Lovable. 

In another recent example, Osika noted that a Brazilian edtech company built an app using Lovable that generated $3 million in 48 hours.

Lovable’s growth trajectory suggests increased adoption among both individual users and enterprise customers, positioning it as a significant player in the growing AI-powered software creation market.



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