There’s a moment just before every journey begins that feels suspended in time. You close the suitcase. You glance at your boarding pass. The world feels wide open—inviting, electric, full of possibility.

For many travelers, the promise of summer is just that: the sea’s shimmer, the deep blue stretch of sky, stars twinkling above a quiet beach, or the crisp air at the summit of a long-awaited mountain climb. This is the season for new landscapes, new languages, and unforgettable stories.

And yet, seasoned travelers know that while spontaneity adds magic to any adventure, preparation adds freedom. That’s where travel health insurance—and more specifically, Dunav Insurance Company’s policy—comes in.

“Travel health insurance provides protection against unforeseen medical expenses due to injury or health problems that may occur during a trip or stay abroad,” explains Ljubomir Zec, Director of Internal and External Sales at Dunav Insurance Company. “Our travel health insurance policy covers the costs of sudden and urgent medical interventions, outpatient and inpatient treatment, necessary medication, and transportation to the nearest medical facility.”

It’s a practical consideration, certainly. But it’s also a mindset. A traveler who is covered travels differently—more boldly, more fully. There’s a confidence in knowing you’re not navigating the unexpected alone.

What sets Dunav’s travel policy apart is its combination of ease, speed, and digital accessibility. In a few taps, on a smartphone or computer, the entire process is complete—no lines, no delays.

“Purchasing a travel health insurance policy online is quick and easy,” says Zec.
“No matter where you are—at home on your computer, out on the street, or even in your car—you can complete this important policy in just a few minutes. Simply enter the details from your travel documents, along with your destination and trip duration, and you’ll not only be covered but also enjoy a 10% discount on your premium.”

For those who have experienced a sudden illness or injury while abroad, the importance of 24/7 access to reliable support cannot be overstated. Dunav’s dedicated Contact Center—reachable at +381 11 36 36 940—offers real-time assistance, day or night.

“Our friendly operators will provide all the necessary information and guidance to help ease your situation,” Zec says. He notes that coverage can reach up to €35,000 for a modest premium. “If you’re unable to get in touch with our center at a critical moment, be sure to keep all medical records and receipts. This way, upon your return, you can claim reimbursement for expenses covered under your travel health insurance policy.”

That blend of accessibility, financial protection, and customer care is the reason more and more travelers are making room in their itinerary for one essential extra: a Dunav travel health insurance policy.

Because while it can’t predict the unexpected, it ensures that when it happens—you’re ready.

To learn more or secure your policy before you travel, visit Dunav Insurance online or contact their dedicated team at +381 800 386 286 (toll-free in Serbia).

Related

The Government has been pushing for reforms around transparency in the insurance industry, but just how necessary are they?

Fitness Instructor Donna Dunne got in touch with Lunchtime Live about a harrowing holiday experience, and how travel insurance may not make up for it.

Ms Dunne’s family camper van was broken into and robbed while on a holiday with her father and two teenage daughters in the south of France.

The culprits took the family’s passports, wallets and bank cards, leaving them to make their way across the country to the Irish embassy with only about €13 between them.

“The robbery was one thing; getting home was one thing; but since I’m home, it’s a different ball game,” she said.

“And actually, one hundred million times worse than being broken into.

“The insurance company were expecting me to submit documentation and evidence of what was the expiry date left on my passport [in order to cover the renewal fee].

“Without sounding funny, I’d have to go to your man in France who robbed me and say, ‘Sorry, would you mind if I just saw the document? I don’t know the expiry date’.”

According to Ms Dunne, these requirements were not visible to her on her policy documents.

Consumer Journalist Siobhan Maguire said “the lack of consistency across travel insurance policies makes it so difficult for consumers to keep pace with what they’re supposed to do”.

“I’ve actually watched Donna’s videos on Instagram and when she talked about the passport issue, I thought, well I’m on the same travel policy, I’ll go check mine,” she said.

“I went though everything with a fine tooth comb and could find absolutely nothing relating to a travel cover in relation to your passport and how much is left in terms of its usage and how much you’ll be compensated as a result.”

Ms Maguire said “that, to me, was baffling”.

Ms Dunne also cited a range of other issues she had run into with her insurance, including being asked to provide photo evidence of each bag that had been stolen.

Main image: Stressed woman at desk. Image: Kateryna Onyshchuk / Alamy Stock Photo

Federal authorities are warning Americans that traveling to two Southeast Asian countries can be dangerous and they should be extra cautious if visiting. They also advise against traveling to the countries’ border altogether.

The U.S. Department of State advisory level for Thailand and Cambodia were increased Friday to a Level 2, “exercise increased caution.”

The travel advisories were raised due to unrest in Thailand and concerns for crime and landmines in Cambodia, according to the advisories.

The U.S. government also issued a Level 4 “do not travel” advisory, advising against traveling within about 30 miles of the Thai and Cambodian border due to fighting between the countries’ military forces that started in May.

“There are reports of fighting, including rocket and artillery fire, between Cambodian and Thai forces along the border. Armed conflict has led to reports of civilian casualties,” the advisors read. “There is a collateral risk of violence, and U.S. citizens are advised to avoid all but essential travel to within 50km of these border areas until further notice. The U.S. government has limited ability to provide emergency services to U.S. citizens in these provinces due to the ongoing risk of armed conflict.”

The caution regarding travel to Thailand is “due to civil unrest associated with ongoing insurgent activities in the Yala, Pattani, and Narathiwat provinces,” that advisory said.

There is occasional violence between Thai security services and armed insurgents in those three southernmost provinces, the advisory explained, and 17 districts in that region are under a state of emergency due to the violence. Visitors risk getting caught up in the fighting and U.S. officials can’t guarantee they’d be able to help, the advisory warned.

The issue in Cambodia is different. That country’s capital city, Phnom Penh, is dealing with street crime, with many travelers losing their phone and bags to thieves, that advisory said. Sexual assault and murder are also concerns.

Landmines and unexploded ordnances are the concern in the provinces of Battambang, Banteay Meanchey, Pursat, Siem Reap, Pailin, and Kampong Thom, the advisory said, particularly in forested areas and dry rice paddies.

If you decide to travel to Cambodia or Thailand, the U.S. Department of State advises:

• “Do not physically resist any robbery attempt.
• Have evacuation plans that do not rely on U.S. government assistance.
• Enroll in the Smart Traveler Enrollment Program (STEP) to get important updates and alerts from the U.S. embassy or consulate.  Enrolling helps the U.S. embassy or consulate contact you or your emergency contact in an emergency. 
• Review the Country Security Report for Cambodia and Thailand.
• Prepare a contingency plan for emergency situations. Review the Traveler’s Checklist.
• Visit the CDC page for the latest Travel Health Information related to your travel.
• The government highly recommends you buy insurance before you travel. Check with your travel insurance provider about evacuation assistance, medical insurance, and trip cancellation coverage.”