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Travel Advisor Success Story: Chelsey Benkner, Ready Jet Go Travels

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Travel Advisor Success Story: Chelsey Benkner, Ready Jet Go Travels

Chelsey Benkner. (Source: Chelsey Benkner)

‘Success Stories focus on veteran advisors and how they achieved success. Here’s a look Chelsey Benkner, CTC, owner of Ready Jet Go Travels.

How did you get your start as a travel advisor?

My passion for travel comes from a place I can’t quite pinpoint. My family didn’t travel much when I was a child, yet I always felt a deep desire to see the world. At 16, much to my parents’ surprise, I signed up for a youth trip to India. That trip changed my life – the history and culture were so vastly different from anything I had ever known. I was hooked. By 19, I was off to Brazil on a solo adventure. I am certain I caused my parents some major heartburn!

As I continued to travel, I became the go-to person for friends and family when they had questions about traveling. Eventually, I had a lightbulb moment: I could turn my love of travel into a career. In 2017, I officially became a travel advisor.

Interestingly, all my years of personal travel didn’t fully prepare me for entering the industry. There was a lot of trial and error as I navigated how to get started. I eventually chose a host agency that offered a week-long, in-person training followed by a six-week online program, which gave me the confidence I needed to get rolling.

After about a year, I realized I wanted to be independent. I obtained my IATAN and CLIA credentials, finalizing everything in late 2019 – just in time for COVID. Needless to say, starting my independent venture just before a global crisis made for a rocky beginning. However, it provided invaluable lessons in operating a travel agency during uncertain times. While I hope to never repeat that experience, I’m grateful for the skills I gained.

Following a youth trip to India, Benkner fell in love with travel. Pictured, the Taj Mahal.

Air Canada Vacations is offering a new collection of tours exploring Incredible India. (Source: Air Canada Vacations)

How did you build your business?

Having a core group of clients who are cheerleaders has been pivotal. Many of my clients have become friends, both on and off social media. I genuinely care about them, and in return, they refer me to their friends and family and continue to book trip after trip.

Beyond fostering strong client relationships, offering a high level of service has been a major differentiator. I’ve built systems that streamline my business, such as automations and workflows for repetitive tasks. These tools free up my time, allowing me to focus on truly understanding my clients’ needs and delivering exceptional service.

What characteristics make you a successful advisor?

In an industry built on relationships, strong communication skills and emotional intelligence are essential. These two things have had the biggest impact on my success.

Often, clients come in thinking they know exactly what they want but are actually looking for something else. The ability to listen, read between the lines and guide them toward the best options builds credibility and trust. I’ve lost count of the times clients were set on a specific destination but ended up thrilled with an alternative suggestion – often a place they hadn’t considered or even heard of.

Emotional intelligence is equally critical. No matter how well you do your job, there will always be challenges, like dealing with an unhappy client. Navigating these situations with empathy and a focus on resolution is a skill that pays dividends.

What were your greatest challenges?

When I first started, my biggest challenge was figuring out how to build a business. It was difficult to find mentors and navigate the industry, but over time, I found my footing.

COVID was another major challenge. Endless hours were spent canceling or rebooking trips, often for little or no income. Seven-hour hold times and uncertain callbacks became the norm. It was exhausting, but it taught me resilience and adaptability.

Now, my biggest challenge is balancing my growing business with family time. With a husband and eight kids, time can feel scarce! Thankfully, I’ve found amazing virtual assistants who help keep things on track.

Challenges evolve. The hurdles I faced at the beginning now seem routine, while new ones have emerged. It’s important to embrace the journey and stay adaptable.

What are your greatest accomplishments?

In 2023, I expanded my agency to become a small host, and mentoring new advisors has been incredibly rewarding. In 2024, I completed my Certified Travel Counselor certification through The Travel Institute, which has enhanced my ability to guide and support my team.

Some of my greatest accomplishments, however, are less public. They’re in the heartfelt thank you cards, text messages from clients expressing gratitude, a travel advisor ecstatic about their growth from last year thanking me for guidance, and thoughtful gestures like a Christmas ornament declaring me ‘World’s Best Travel Agent.’ It’s these personal moments that make my work so fulfilling.

What tips can you provide advisors new to the industry?

Whenever I speak to new advisors, I emphasize that success in this industry doesn’t happen overnight. It often takes two to five years to establish yourself and build momentum. While some agents hit the ground running, they are the exception, not the rule. Be patient and kind to yourself.

Use your early days wisely. Take advantage of slower periods to complete as much training as possible. Once business picks up, it’s harder to find time for professional development.

Seek out a mentor. While Facebook groups can be helpful, a mentor who is invested in your growth will take you further. As a small host agency, I take pride in mentoring new advisors and helping them navigate the industry.

Finally, remember that this is your journey. It will look different from everyone else’s. Don’t get discouraged if things don’t fall into place immediately. Behind every success story is a lot of hard work that isn’t always visible. Keep going –you’ll get there.


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It’s Time for Humanity’s Best Exam for AI

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Better benchmarks can unlock the social benefits of AI technology.

The rhythm of artificial intelligence (AI) development has become unsettlingly familiar. A new model is unveiled, and with it comes a predictable flurry of media attention. One cluster of articles dissects its intricate training data and architecture; another marvels, often breathlessly, at its newfound capabilities; and a third, almost inevitably, scrutinizes its performance on a battery of standardized tests. These benchmarks have become our primary yardsticks for AI progress. Yet, they predominantly paint a picture skewed toward raw technical prowess and potential peril, leaving the public with a pervasive feeling that each impressive step forward for AI might translate into two regrettable steps back for the rest of us.

Many of these evaluations concentrate on the technical capacity of the model or its computational horsepower. Others, with growing urgency, assess the likelihood of misuse—could this advanced AI empower rogue actors to design a bioweapon or destabilize critical infrastructure through sophisticated cyberattacks? A significant portion of evaluations also measures AI against human performance in specific job tasks, fueling widespread anxieties about automation and diminished human agency. The reporting on these tests, frequently framed by alarming headlines, understandably casts AI advancements more as a societal regression than a leap forward. The very branding of prominent benchmarks, such as the ominously titled Humanity’s Last Exam, amplifies these negative connotations. That benchmark and others like it tend to measure a model’s capacity to complete bespoke tests, aid bad actors engaging in harmful conduct, or some combination of the two. It is difficult, if not impossible, to read coverage of such an assessment and come away with a hopeful, or even neutral, view of AI’s trajectory.

This is not to argue that assessing risks or understanding the deep mechanics of AI is unimportant. Vigilance and technical scrutiny are crucial components of responsible development. The current benchmarking landscape, however, is dangerously imbalanced. Those of us who recognize AI’s immense transformative potential to address some of the world’s most intractable problems—including revolutionizing medical diagnostics, accelerating climate solutions, and personalizing education for every child—currently lack a prominent, public-facing benchmark designed to track, celebrate, and encourage these positive developments.

It is time we introduce “Humanity’s Best Exam”—a benchmark that strives to capture a model’s capacity to address public policy problems and otherwise serve the general welfare.

Imagine a new form of evaluation that challenges AI systems not with abstract logic puzzles but with tangible goals vital to human flourishing. Consider a benchmark that tasks AI models with identifying early-stage diabetic retinopathy from retinal scans with over 95 percent accuracy, a leap that could surpass current screening efficacy and save millions from preventable blindness. Picture a test that spurs the design of three novel antibiotic compounds that are effective against stubborn, drug-resistant bacteria within a single year. In the realm of climate science, Humanity’s Best Exam might push AI to develop a groundbreaking, cost-effective catalyst for the direct air capture of carbon dioxide, improving efficiency by a significant margin—say, 20 percent—over existing technologies. Or it could encourage the creation of predictive models for localized flash floods that offer vulnerable regions a critical six-hour lead time with 90 percent accuracy. Or, in education, the challenge could be to generate personalized six-month learning plans for diverse student profiles in foundational STEM subjects, demonstrably elevating learning outcomes by an average of two grade levels.

The creation and widespread adoption of Humanity’s Best Exam would serve several critical, society-shaping purposes.

First, it would powerfully harness the intense competitive spirit of AI laboratories for the global good. AI developers are profoundly motivated by benchmark performance—the race to the top of the leaderboards is fierce. Channeling this potent drive toward solving clearly defined societal problems could positively redirect research priorities and resource allocation within these influential organizations.

Second, such a benchmark would be instrumental in reshaping the public discourse surrounding artificial intelligence. The narrative around any powerful new technology is inevitably shaped by the information that is most readily available and most prominently featured. If the most visible AI assessments continue to highlight dangers and disruptions, public perception will remain tinged with fear and skepticism. Humanity’s Best Exam would provide a steady stream of positive, concrete examples of AI’s potential, offering a more balanced and hopeful counter-narrative. This perspective is essential for fostering a more informed and constructive public conversation, which is, in turn, vital for democratic oversight of this transformative technology.

Finally, a benchmark focused on positive societal impact would provide invaluable guidance for policymakers, investors, and researchers. As a law professor whose research centers on accelerating AI innovation through thoughtful legal and policy reforms, I see a pressing need for clearer signals to guide governance away from reactive, fear-driven legislation and toward proactive, enabling frameworks. Humanity’s Best Exam would illuminate areas where AI is poised to deliver significant societal returns, helping policymakers to direct strategic funding more effectively and to develop supportive, rather than stifling, regulatory environments. Investors would gain a clearer view of emerging opportunities where AI can create substantial financial and social value. Researchers across numerous disciplines could more easily identify how cutting-edge AI capabilities can be leveraged within their fields, potentially sparking new collaborations and accelerating vital research.

But who would build and oversee such an ambitious undertaking, and how could we navigate the inherent challenges? The establishment of Humanity’s Best Exam would necessitate a dedicated, independent, and broadly representative multi-stakeholder governing consortium. This body should ideally include experts from leading academic institutions, established nonprofits with proven experience in managing “grand challenges”—akin to the XPrize Foundation model that involves hosting competitions to achieve societally beneficial breakthroughs—relevant international organizations, domain specialists from fields such as public health, environmental science, and education, as well as ethicists and, critically, representatives from civil society organizations to ensure public accountability. Funding could be drawn from a diverse portfolio, including major philanthropic sources, government grants earmarked for scientific and societal advancement, and perhaps even a coalition of AI laboratories and technology firms committed to socially beneficial AI development.

To address the valid concern that defining “societal benefit” can be subjective, a primary task for this consortium would be to establish a transparent and evolving framework for identifying and prioritizing challenge areas, perhaps drawing inspiration from established global agendas such as the United Nation’s Sustainable Development Goals. The specific tasks within the benchmark would need to be rigorously defined, objectively measurable, and, crucially, regularly updated by diverse expert panels. This dynamism is key to preventing the benchmark from becoming stale, to avoiding the pitfalls of “teaching to the test” in a way that stifles genuine innovation, and to ensuring continued relevance as AI capabilities and societal needs evolve. Although no benchmark can ever be entirely immune to attempts at superficial optimization, focusing on complex, real-world problems with multifaceted success criteria makes simplistic gaming far more difficult than it is on narrower, purely technical tests. Furthermore, a portion of the assessment could incorporate qualitative reviews by expert panels, evaluating the robustness, safety, ethical considerations, and real-world applicability of the proposed AI tools.

The current, almost myopic focus on AI’s potential downsides, although born of a necessary caution, is inadvertently creating an innovation ecosystem shrouded in anxiety. We are meticulously documenting every conceivable way AI could go wrong, while failing to champion, encourage, and measure systematically its profound potential to go spectacularly right.

It is time to correct this imbalance. A crucial first step would be for leading philanthropic organizations, forward-thinking academic consortia, and ethically minded AI developers to convene a foundational summit. The purpose of such a gathering would be to begin outlining the charter, initial problem sets, and robust governance structure for Humanity’s Best Exam. This is far more than a mere intellectual exercise; it is a necessary reorientation of our collective focus and a deliberate effort to harness the awesome power of artificial intelligence for the betterment of all. Let us not only brace for AI’s potential last exam but actively architect its very best.



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Spiritual Tourism: Discover India’s Stunning Growth

Embark on a journey through spiritual tourism in India, where the sacred landscapes of Tirupati, Kashi, and Rameswaram promise not only peace and enlightenment but also a profound connection with the divine. From the serene banks of the Ganges to the majestic peaks of the Himalayas, Indias spiritual sanctuaries are redefining travel experiences for seekers worldwide.

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The Spiritual Tourism Boom in India

The spiritual tourism boom in India is reshaping the landscape of travel, offering a transformative experience for those seeking peace, enlightenment, and a deeper connection with the divine. From the serene banks of the Ganges to the towering peaks of the Himalayas, India is a tapestry of sacred places that draw millions each year. This article explores the prominent spiritual destinations like Tirupati, Kashi, Rameswaram, Madurai, Kedarnath, Rishikesh, and Haridwar, which are at the forefront of this spiritual renaissance.

Tirupati: A Beacon of Devotion

Tirupati, home to the famous Venkateswara Temple, stands as one of the most visited religious sites in the world. Nestled in the lush hills of Andhra Pradesh, this town is a focal point for pilgrimage, drawing devotees from across the globe. The temple, dedicated to Lord Venkateswara, is an architectural marvel. Visitors often participate in rituals and seek blessings, enriching their spiritual journey with profound devotion. The temple’s grandeur, combined with the fervor of faith, makes Tirupati a truly captivating experience.

Kashi: The Eternal City

Kashi, also known as Varanasi, is considered the spiritual heart of India. Situated on the banks of the Ganges, this ancient city is a hub for pilgrims seeking liberation and spiritual cleansing. The ghats of Varanasi are iconic, with the Dashashwamedh Ghat being the center of vibrant rituals and Ganga Aarti. Walking through its narrow lanes, dotted with temples and ashrams, one can feel the city’s timeless spirituality. The aura of Kashi offers an immersive experience, connecting visitors to its rich cultural and religious heritage.

Rameswaram: Gateway to Salvation

Rameswaram is a revered destination in Tamil Nadu, linked to Lord Rama’s epic journey in the Ramayana. The Ramanathaswamy Temple is the town’s main attraction, celebrated for its stunning corridors and sacred wells. It is believed that a visit here can absolve one’s sins, making it a critical stop on the pilgrimage circuit. The spiritual ambiance, coupled with stunning coastal views, creates a serene retreat for those on a quest for both peace and salvation.

Madurai: The Cultural Link

Madurai, known for the Meenakshi Amman Temple, is a vibrant blend of spirituality and culture. The temple is a masterpiece of Dravidian architecture, attracting devotees and history enthusiasts alike. Madurai’s spiritual essence is intertwined with its cultural festivities, like the Chithirai Festival, which celebrates the celestial wedding of Lord Sundareswarar and Goddess Meenakshi. This blending of faith and tradition offers travelers a holistic experience of India’s spiritual mosaic.

Kedarnath: Himalayan Sanctity

Kedarnath, situated in the Garhwal Himalayan range, is one of the most revered pilgrimage sites dedicated to Lord Shiva. Accessible after a challenging trek, the Kedarnath Temple offers breathtaking views and an unparalleled sense of peace. The journey to Kedarnath is more than a physical excursion; it is a spiritual ascent that brings one closer to the divine. Nestled amidst towering peaks and pristine landscapes, Kedarnath is a perfect retreat for those seeking spiritual solace and connecting with nature’s grandeur.

Rishikesh and Haridwar: Twin Spiritual Havens

Rishikesh and Haridwar, located in Uttarakhand, are significant stops on India’s spiritual trail. Known as the Yoga Capital of the World, Rishikesh attracts those seeking inner peace through meditation and mindfulness. The serene banks of the Ganges and the surrounding green hills set the stage for spiritual exploration. Haridwar, on the other hand, is famous for its grandiose Ganga Aarti at Har Ki Pauri, which offers a mesmerizing sight of devotion and tranquility. Together, Rishikesh and Haridwar create an environment that encourages introspection and rejuvenation.

The Growing Popularity of Spiritual Tourism in India

The rise of spiritual tourism in India is fueled by both domestic and international travelers eager to explore the country’s spiritual depth. With modern travelers looking for purpose-driven experiences, India’s rich tapestry of sacred sites offers a perfect blend of spirituality and culture. Governments and organizations are recognizing this trend, investing in infrastructure to enhance the pilgrim experience while preserving the sacred sanctity of these sites.

In conclusion, the spiritual tourism boom in India is a testament to the enduring allure of its cultural and religious heritage. Whether it’s the divine chants echoing in Kashi or the tranquil prayers in Rameswaram, India’s sacred destinations offer a unique journey of self-discovery and spiritual awakening. These revered places are not merely destinations; they are experiences that touch the soul and inspire the spirit, inviting travelers from all walks of life on a profound pilgrimage through the heart of India.

Travel tip for today: Bargain for hotels and stays in kerala at cheQin.ai

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AI company Astera Labs opens new building in San Jose – NBC Bay Area

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Artificial intelligence company Astera Labs cut the ribbon on a new building Friday in San Jose.

The move adds to a steady growth in AI-related jobs even as big tech companies like Microsoft and Intel cut jobs.

In addition to opening its new building, Astera is launching an internship program to help high school students develop curriculum and decide what to study in college to eventually get jobs in the AI field.

NBC Bay Area business and tech reporter Scott Budman has more in the video above.



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