AI in Travel
North America’s Travel Revolution Sees New Offers to Turbocharge AI, Autonomous Vehicles, and Sustainable Tech Transforming the Tourism in 2025!
Saturday, July 19, 2025
The travel industry is undergoing a remarkable transformation, fueled by technological advancements that are reshaping the way people travel. North America, in particular, has seen a wave of digital innovations introduced between January and July 2025, fundamentally changing the way travelers plan, book, and experience their journeys. From AI-driven personalized travel assistants to sustainable travel solutions, the integration of technology into the travel sector is enhancing the customer experience, increasing efficiency, and reducing environmental impacts. In this article, we will explore some of the most groundbreaking travel technology trends introduced in North America in 2025, looking at how these innovations are changing the industry.
AI-Powered Dynamic Pricing in Airlines
One of the most significant technological advancements in 2025 has been the integration of artificial intelligence (AI) into the pricing strategies of major airlines. Delta Airlines, for example, expanded its use of AI to set ticket prices, offering a dynamic pricing model that personalizes fares based on individual customer preferences. Previously applied to a small percentage of tickets, Delta plans to extend this AI-powered pricing model to cover 20% of its domestic flights by the end of the year.
The dynamic pricing model is based on the analysis of several variables, such as booking patterns, schedules, economic conditions, and even weather forecasts, to optimize ticket prices. This new pricing strategy is not just about maximizing profits but also about offering more competitive prices for customers. By personalizing pricing, airlines can provide more options and better deals tailored to individual travelers, leading to a more satisfying customer experience.
This innovation in pricing also represents a larger trend in the travel industry, where technology is being used to better understand consumer behavior and create more personalized experiences. As AI becomes more sophisticated, it is expected to play a critical role in shaping the future of travel, allowing companies to offer more tailored, affordable options for passengers.
TSA-Approved Digital Passports via Apple Wallet
Another major leap in digital travel technology is the introduction of TSA-approved digital passports in Apple Wallet. This innovation, announced in early 2025, allows U.S. travelers to store their passports digitally on their iPhones, streamlining the security process at airports. This new feature offers significant convenience by enabling travelers to use their phones for identity verification at domestic checkpoints, eliminating the need for physical documents.
The digital passport functionality is integrated into the Apple Wallet, where it is stored securely alongside boarding passes and other travel-related information. The convenience and speed of digital identification are expected to reduce wait times at security checks, making air travel more efficient. The widespread adoption of this technology is anticipated to revolutionize the way travelers navigate airports, making the entire travel process faster and more convenient.
Moreover, as digital passports become more widely accepted, this could lead to a future where travelers can store all their travel documents, including visas and identification, in a single, easily accessible location. This innovation is part of a broader trend of digitizing travel documents to enhance the passenger experience and increase operational efficiency in airports.
AI-Driven Travel Planning Assistants
AI-powered travel assistants are quickly becoming one of the most popular digital tools for travelers. These assistants use artificial intelligence to help users plan their trips by providing personalized recommendations for destinations, accommodations, activities, and even local dining options. Some travel assistants, such as GuideGeek, have gained traction by offering their services through messaging platforms like Instagram and WhatsApp.
These travel assistants utilize generative AI technology to create customized itineraries based on the traveler’s preferences, past behavior, and specific requests. For example, a traveler interested in cultural experiences may receive suggestions for museum visits and historical sites, while a beach enthusiast may be guided toward coastal destinations and resorts. By personalizing the travel experience, AI assistants allow travelers to save time and effort when planning their trips, making travel planning more intuitive and accessible.
In addition to planning itineraries, these assistants can also provide real-time updates, such as flight changes, gate information, and weather forecasts, ensuring travelers are always informed. As AI technology continues to improve, these assistants are expected to become even more advanced, offering even more personalized and comprehensive travel services.
Real-Time Sustainability Tracking in Travel
As sustainability becomes an increasingly important factor for consumers, several travel companies have begun implementing real-time sustainability tracking tools that allow travelers to monitor the environmental impact of their trips. These tools provide travelers with information on the carbon emissions associated with their travel choices, including flights, hotels, and activities. This allows them to make informed decisions about their trips, choose more sustainable options, and reduce their ecological footprint.
For example, platforms such as the Green Globe and Travelife have integrated sustainability tracking into their services, offering travelers insights into the environmental impact of their itineraries. Travelers can see how their choices affect the environment in real time, helping them make more eco-friendly decisions when booking flights, accommodations, and transportation.
This growing trend in sustainable travel reflects broader societal shifts towards greater environmental consciousness. As technology enables more transparency in travel’s environmental impact, travelers are increasingly opting for greener choices, and companies are adapting by offering more sustainable travel options. This shift is expected to continue gaining momentum in the coming years as sustainability becomes a central focus in the travel industry.
Enhanced In-Flight Connectivity with Starlink
One of the most exciting advancements in air travel technology is the improvement of in-flight connectivity, particularly through the use of satellite internet. SpaceX’s Starlink network has made significant strides in providing high-speed, low-latency Wi-Fi service on airplanes. Several major airlines, including United and Delta, have adopted or are testing Starlink service, which enables passengers to access fast and reliable internet during flights.
The new in-flight Wi-Fi service is a vast improvement over older systems, which were often slow and unreliable. With Starlink, passengers can now stream videos, hold video calls, and collaborate on documents in real time, just as they would at home or in the office. This development is particularly beneficial for business travelers who rely on uninterrupted internet access while flying. As satellite technology improves, it is expected that in-flight connectivity will continue to enhance the overall travel experience, providing passengers with more convenience and productivity during their journeys.
Autonomous Vehicles and Urban Mobility
In 2025, autonomous vehicles are starting to make their presence felt in North America, particularly in urban areas. One notable example is May Mobility, which launched its first commercial “driver-out” autonomous vehicle service in Peachtree Corners, Georgia. The service operates on a four-mile route along Technology Parkway, offering free on-demand transportation between various locations.
The use of autonomous vehicles in urban settings represents a significant step toward reshaping transportation in cities. By utilizing 5G-enabled services and cellular vehicle-to-everything technology, these vehicles provide passengers with a glimpse into the future of urban mobility. As autonomous vehicles become more widespread, they have the potential to revolutionize the way people move around cities, offering faster, more efficient, and environmentally friendly transportation options.
This development also highlights the growing role of technology in urban mobility, as autonomous vehicles are expected to play a central role in reducing congestion and improving traffic flow. In the coming years, autonomous vehicle technology is likely to expand, providing new options for city dwellers and visitors alike.
Smart Travel Passes and Digital Ticketing
As digital solutions continue to dominate the travel industry, smart travel passes have become an increasingly popular way for tourists to access attractions and services. For instance, Passin Miami, a digital travel pass, offers users access to over 30 attractions in Miami through QR codes activated on their smartphones. Some versions of the pass also include mobile data access via eSIM, catering to international visitors who may need data during their stay.
This technology streamlines the travel experience, allowing visitors to use their smartphones to gain entry to attractions, book transportation, and navigate their destinations. By combining digital ticketing with mobile data access, these passes enhance convenience for travelers and simplify the process of exploring new cities.
Conclusion: The Future of Digital Travel Technology in North America
The digital travel technologies introduced in North America in 2025 have fundamentally reshaped how travelers experience the industry. From AI-powered pricing models and personalized travel assistants to sustainable travel solutions and enhanced in-flight connectivity, these innovations are making travel more efficient, enjoyable, and accessible. As the travel industry continues to embrace digital transformation, these technologies will play a key role in shaping the future of travel, offering new opportunities for both travelers and businesses alike.
With sustainability becoming a central focus and technology continuing to advance, the travel experience in North America is set to evolve further. The integration of smart solutions, automation, and real-time data will make travel more personalized, streamlined, and environmentally responsible, setting the stage for an exciting future in the industry.
AI in Travel
MP Govt Signs Deal with Submer to Build Eco-Friendly AI Data Centres
The Madhya Pradesh State Electronics Development Corporation (MPSEDC) has signed a Memorandum of Understanding (MoU) with Spain-based Submer Technologies.
The agreement will pave the way for developing up to 1 gigawatt of next-generation, AI-ready data centre capacity in Madhya Pradesh, using Submer’s advanced cooling technologies. These technologies, like immersion cooling and direct-to-chip solutions, help save energy, reduce water usage, and lower the overall environmental impact of data centres.
“Following our visit to Submer’s facility, we are convinced of the potential for transformative collaboration. This partnership reflects our vision for sustainable technology, job creation, and positioning Madhya Pradesh as a preferred destination for global innovation,” Mohan Yadav CM, MP said.
The deal was finalised after a high-level visit to Submer’s innovation centre in Barcelona on July 17, 2025.
As part of the agreement, the MP government will support the project by helping with land allocation, approvals, and investment incentives.
On the other hand, Submer will offer expertise in design, training, and technical support to set up the facilities. The company’s solutions have already led to 600 GWh of electricity savings and saved over 3 billion liters of water worldwide.
“This MoU marks the beginning of a robust partnership that will catalyze local employment, skill development, and innovation while building scalable infrastructure for the AI era,” Sanjay Dubey,additional chief secretary of department of science and technology, GoMP said.
Submer’s leadership team is expected to visit MP later this month to explore potential sites and meet with local partners.
AI in Travel
DAZN Opens India’s First Sports-Tech GCC in Hyderabad, Plans to Hire 3,000 by 2026
DAZN, the world’s leading sports streaming platform, opened India’s first sports technology global capability centre (GCC) in Hyderabad on July 18, 2025 . The new centre will serve as DAZN’s largest global hub and is expected to create around 3,000 jobs by the end of 2026.
DAZN plans to invest ₹500 crores over the next three years to expand operations in Hyderabad. The centre will focus on developing advanced sports technology, using AI and real-time analytics, while also working with academic institutions for training, research, and job creation in Telangana.
Speaking at the launch, Telangana IT and Industries minister Duddila Sridhar Babu said that the move reflects DAZN’s trust in Telangana’s skilled talent, strong infrastructure, and supportive government.
He also emphasised the rapid growth of Hyderabad as a top destination for GCCs. “Nearly one new GCC is being added every week in the city,” he said.
Babu also spoke about the state’s broader growth plans, including expanding development to tier-2 and tier-3 cities. “Telangana is investing over $15 billion in infrastructure projects like AI City, sports city, EV mobility, and the regional ring road,” he said.
DAZN has been growing rapidly in India since launching its centre of excellence in Hyderabad in 2023. In just two years, it has expanded to over 1,500 employees, including engineers, developers, and data scientists.
“Hyderabad has been a perfect destination for DAZN to grow its technology and product operations, thanks to the state government’s progressive policies, world-class infrastructure, and highly skilled talent pool,”Sandeep Tiku, DAZN’s CTO, said.
AI in Travel
Delta Air Lines to Expand Use of AI in Pricing This Year
Delta Air Lines is set to expand the use of artificial intelligence to determine airfare after testing a pilot program which used AI to set 3 percent of the airline’s airfare, but privacy advocates and government officials are concerned that it could lead to price hikes and discriminatory pricing.
The airline was one of the first to consider using AI to determine airfare, a measure that was announced back in 2023 by the airline’s president, Glen Hauenstein. They’ve partnered with Israeli company Fetcherr to use AI to set prices.
According to Fortune, Hauenstein told investors during the latest financial call that Delta will expand the use of AI from setting 3 percent of ticket prices to 20 percent by the end of the year, with a goal of doing away with static pricing altogether.
“This is a full reengineering of how we price and how we will be pricing in the future,” he said on the call. Eventually, he told investors, “we will have a price that’s available on that flight, on that time, to you, the individual.”
Yet what does that mean, exactly?
While Delta maintains that their fares are public and based on trip-related factors, travel websites have a history of changing fares based on factors like web browser or ZIP code.
The expansion of AI into determining fares, some critics say, could end fair pricing because travelers will never see a universal rate, only the rate that the AI algorithm predicts a traveler will pay based on a variety of factors about that specific traveler.
“They are trying to see into people’s heads to see how much they’re willing to pay, Justin Kloczko, who analyzes so-called surveillance pricing for California nonprofit Consumer Watchdog told Fortune. “They are basically hacking our brains.”
There are laws protecting consumers from being charged different rates based on their sex or ethnicity, but Consumer Watchdog and others warn that pricing could become predatory for people of different classes.
Lawmakers are also taking note. Senator Ruben Gallego (D-AZ) tweeted this message about it on X on July 15: “Delta’s CEO just got caught bragging about using AI to find your pain point — meaning they’ll squeeze you for every penny. This isn’t fair pricing or competitive pricing. It’s predatory pricing. I won’t let them get away with this.”
The integration of AI into businesses and travel brands has been a conversation topic that repeatedly returns to the issue of ethical implementation as worries about it replacing people’s jobs and stealing protected information becomes top of mind.
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