Funding & Investment in Travel
‘Life-changing for our industry,’ Indigenous Tourism Association of Canada secures 7-year deal for $35M annually to boost tourism
The Indigenous Tourism Association of Canada (ITAC) is entering a new chapter, and it’s one fuelled by stability, ambition, and a $35 million-a-year investment.
Backed by a seven-year Social Impact Funding, ITAC’s newly-released 2025-2026 Operational Plan outlines the organization’s goals: to strengthen Indigenous tourism businesses and elevate Canada’s standing as a global leader in authentic Indigenous travel experiences.
“This funding truly is life-changing for our industry. You always have to find sustainability and we haven’t been able to bring that sense of stability to Indigenous tourism. This is life-changing because it gives us seven years of stability that we can advance and continue to build,” Keith Henry, president and CEO of ITAC, told Now Toronto on Thursday.
The plan arrives at a critical moment since the Indigenous tourism sector was hit hard by the pandemic.
In 2018, the sector contributed $1.7 billion to Canada’s Gross Domestic Product (GDP) and by 2023, that number had dropped by 24 per cent, according to ITAC.
The association’s goal is to reverse that trajectory and by 2030, the organization hopes to support 2,700 businesses, create 60,000 jobs, and contribute $6 billion annually to Canada’s GDP.
To get there, ITAC is investing in key areas that include $6 million in marketing (both international and domestic), $8 million in business support, $5 million in workforce development for on-the-job training and wage subsidies, and $3 million to support provincial and territorial Indigenous tourism organizations.
The plan also includes $1.8 million to expand the International Indigenous Tourism Conference and $1 million to launch a new Indigenous Tourism Heritage Fund focused on supporting large-scale projects.
But for Henry, it’s not just about numbers. It’s about positioning Canada as a global leader in Indigenous tourism — something he believes the country is ready for.
“Canada, although we have some great Indigenous-owned businesses, we’re not there yet,” he said. “But we feel that prioritizing these areas will certainly help that.”
The demand, he adds, is already there, both from Canadians and tourists.
“We did survey work and… it was like eight out of 10 Canadians genuinely support reconciliation and want to come experience Indigenous culture,” Henry said.
“The demand has risen domestically. It’s rising internationally. And I really feel that Canada can be a global leader as an Indigenous destination which is not known well enough yet, not only within Canada, but to the world. So, I think that this gives us a chance to really show what we can do for the next seven years.”
The new funding model also gives ITAC more flexibility to engage directly with international markets, especially in the U.S., where Henry says demand for Indigenous experiences is rising fast.
“We know at least one in three Americans want to add an Indigenous experience when they visit Canada. We can now invest more heavily in more direct marketing in the U.S.,” he said.
Despite global uncertainties, including U.S. tariffs, Henry remains optimistic.
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“We just gotta rise… just be positive… We know that U.S. citizens love to come to Canada and want to add Indigenous experiences,” he said.
Looking ahead, ITAC also hopes to leverage upcoming global events, such as the 2026 FIFA World Cup, to elevate the visibility of Indigenous tourism on the world stage.
“To really be a player at these international events, you have to be able to invest in marketing… Those are going to be another opportunity for us.”
He encourages Canadians to learn more at destinationindigenous.ca, which showcases Indigenous tourism businesses and experiences from coast-to-coast.
“We’ve been working hard for many, many years to build Indigenous tourism experiences, and now we’re finally going to be able to continue to elevate them.”
Funding & Investment in Travel
Tourism Ministry issues 13 notices in nationwide tourism industry crackdown
PUTRAJAYA: The Tourism, Arts and Culture Ministry has issued 13 notices for various offences during 22 enforcement operations conducted nationwide in the first two weeks of this month.
The Tourism, Arts and Culture Ministry, in a statement, said that the enforcement operations involved inspections of 180 vehicles, 30 tourism companies, four accommodation premises, and 33 tour guides at several key locations.
It added that inspections were also conducted on entities suspected of operating tourism businesses without valid licences in Perak, based on public tip-offs.
“If convicted, the parties involved can face a maximum fine of RM500,000, imprisonment of up to 10 years, or both, under the Tourism Industry Act 1992 (Act 482),” it said.
The ministry also reminded individuals or companies providing tourism services, including transportation, accommodation, or the organisation of tourism activities, either physically or online, to immediately apply for a licence at the nearest state Tourism, Arts and Culture Ministry office to avoid strict legal action.
Additionally, the ministry said it will continue strengthening strategic cooperation with enforcement agencies such as the Road Transport Department, police, National Anti-Drug Agency, and Malaysian Maritime Enforcement Agency to ensure full compliance with tourism-related laws.
The ministry also welcomed cooperation from the public and industry players to report any tourism activities suspected of violating regulations through the Public Complaints Management System (SISPAA) at https://Tourism, Arts and Culture Ministry.spab.gov.my/eApps/system/index.do. – Bernama
Funding & Investment in Travel
Long queues at Malaysia’s checkpoints after country’s worst breakdown in autogates affecting foreign travellers
SINGAPORE: Long queues are taking place at major immigration checkpoints in Malaysia on Saturday (Jul 19) after it reportedly suffered the country’s worst-ever breakdown in the autogate system since Friday noon.
The Star reported that tens of thousands of foreigners were affected, involving more than 200 autogates across the country. However, Malaysian passport holders were able to use the autogates with no issues.
Kuala Lumpur International Airport Terminal 1 and 2, as well as Johor’s Bangunan Sultan Iskandar (BSI) Customs, Immigration and Quarantine complex and Sultan Abu Bakar CIQ (KSAB) were among the entry points affected.
Funding & Investment in Travel
The pretty UK seaside town rammed full of independent shops | UK | News
Salcombe is full of independent shops and tourism is a huge part of the economy (Image: Jonathan Buckmaster)
In Salcombe, everyone is proud to call this place home. It’s easy to see why, especially if you visit on a sunny summer’s day when the sun bounces off the turquoise water. But the seaside town is far from a hidden gem. Visitors return to this pretty part of Devon year after year, bringing with them some serious cash.
Tourism is worth a staggering £266 million a year to the South Hams district, according to council research, and it accounts for one in 10 jobs, with almost 4,500 people working in the industry. However, locals have previously expressed frustration at overcrowding in the peak summer season, when the streets become heaving with visitors, and reports say the small community of 2,000 swells to 20,000.
Crowds watching Rocket Week at the yacht club in Salcombe (Image: Jonathan Buckmaster)
Read more: Direct train to beloved UK seaside town returns after being scrapped
Read more: UK seaside town named ‘one of the most colourful places on Earth’
Salcombe Mayor Jasper Evans showed us around the seaside town (Image: Jonathan Buckmaster)
As we wander through the charming streets full of independent shops towards the yacht club where a race is taking place, we begin to realise just how tight-knit the permanent community is.
Friendly faces regularly stop Mayor Jasper Evans for a chat, and he has a wealth of knowledge on all the local businesses; however, he assures us it’s not so tight-knit that outsiders are not welcomed.
Mr Evans tells the Express: “Tourism is really important. The visitor economy is really important for Salcombe. It’s the main part of the economy.”
He takes us to the harbour through more pretty streets where we chat to an RNLI volunteer, who shares a similar feeling.
He smiles as he tells us: “We all joke about ‘bloody tourists’, but you know, that’s our bread and butter. We love them really when you stop to think. People, in general, are most generous.
“The problem is in the winter, it’s naked. Most locals would say it’s kind of nice to have the town back, but you do look forward to the visitors coming.
“Obviously, the economy is important to all of the locals, but it is also nice to see people around the town. It’s nice to see people who appreciate what we do.”
There are plenty of independent shops in Salcombe (Image: Jonathan Buckmaster)
Howard Davies runs the Salcombe Distillery (Image: Jonathan Buckmaster)
It’s a theme we notice throughout the day as we chat to locals who have made businesses that thrive on tourists searching for uniquely Devonian experiences.
From the Salcombe Brewery to the gin distillery, or the many bustling restaurants and cafes serving up fresh seafood, we start to understand that independent businesses are a huge part of Salcombe’s appeal.
We head to Island Street to the Salcombe Distillery, where a gin-making course is taking place as we chat to the co-founder and director, Howard Davies.
He tells us: “I think what the South West does very well is producing very high quality products, be that food and drink, clothing or accessories.
“Often you can get levels of quality from boutique independent local companies that you may not get from a broader multinational organisation.
“I don’t know what you’re like, but when I go away, I love to buy local. There’s something special about it, and you want to support the local market.”
He adds: “I think for a lot of South West communities, ultimately tourism is a really important part of the economy.
“Now, obviously, it brings challenges because you have locals who live here, and it’s trying to get that balance between affordable housing for people who live locally, but you need employment for people who live locally as well.”
Theo Spink says tourism keeps local people in jobs (Image: Jonathan Buckmaster)
As we wander down Island Street, a place full of artisanal local businesses, we chat to Theo Spink, who lives in the area and works at Luscombe Maye estate agents.
She tells us: “A lot of people, including myself, depend on our jobs for the holiday trade, so people are able to live here because there is business to be had. We are all hugely dependent on that holiday trade.”
When I ask if it’s ever overwhelming, she responds: “It can sometimes be, but I think what people need to remember is that it’s just six weeks.
“It’s those state school holidays where it’s crazy. But if it wasn’t that crazy, people wouldn’t make enough money to sustain their businesses year-round.”
When we chat to Mayor Evans about the volume of tourists, he acknowledges: “It’s very concentrated in the summer season and a few other high points in the year.
“We’re trying to diversify here so that the months when the tourists don’t come, we still have economic activity. It’s really important, we have to remember our permanent residents.”
He tells us that Salcombe also has a fishing industry, which is no better exemplified than in our next stop at the Crab Shed, a friendly seafood restaurant where we see an enormous Devonian crab being served up for lunch to a father and daughter.
As we sit on a bench in the sun overlooking the water, owner Emma Langmaid enthuses: “We love tourism, it’s our business. We’ve got a beautiful place to showcase.
“I think it’s incredibly important, it’s important for everything. Our livelihood is down here, so yes it has to happen.”
Emma Langmaid at the Crab Shed, which serves up generous portions of Devonian crab (Image: Jonathan Buckmaster)
Some people who work in traditional industries have more mixed views, as we learn from Mike Wrigley, who works in one of the few remaining boat yards on Island Street.
The artisanal hub used to be full of workshops, metal workers, riggers and engineers, and we’re told nearly all of the residences on the opposite side of the street have been purchased by second homeowners.
He tells us: “It’s swings and roundabouts. Salcombe has been a tourist town for the best part of 100 years, so it is part of how the place ticks.
“It’s not so much the tourism that’s causing the problem, it is the second homes side of things. There are so many second homes now, it is killing the local community in a way.”
He adds: “Even when I started working in this workshop, there was still a reasonable number of people living in this street, but it’s pretty much all gone, there are only one or two now.
“All the boat yards have disappeared, and there are only three of us here now. It was all workshops [but they have gone too].”
However, he appreciates the atmosphere of tourist season.
He said: “In season, it’s nice because there are a lot of people that make the place feel alive again. It’s only really the school holidays, July and August, that it generally just gets too many. You know, the whole place becomes a struggle to live in.”
Mike Wrigley works at one of the few remaining boatyards in the town (Image: Jonathan Buckmaster)
Island Street used to be full of workshops (Image: Jonathan Buckmaster)
We end our trip by visiting the harbour master, who undoubtedly has the best office view in the town, looking straight onto the water.
With a 22-year career under his belt at the harbour, Cameron Sims-Stirling tells us it is one of the area’s biggest trading points.
He says: “Tourism is a huge part of our everyday living, and keeps us in jobs all year around here.
“I think times have changed. I think there definitely was that sort of, oh second home owners and holidaymakers, but I think the penny dropped and we just went, well, none of us would have jobs. With any seaside town, there can be that delicate balance.”
He smiles as he tells us: “On a day like today, try and beat it. It’s epic. That’s why people come here.” We can’t help but agree.
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