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IHG Hotels & Resorts Partners with LINE to Enhance Guest Experience in Japan with Easy Accommodation Booking

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Thursday, July 31, 2025

IHG Hotels & Resorts has teamed up with LINE to provide a more convenient and seamless experience for guests in Japan. This collaboration allows travelers to easily book accommodations and access IHG One Rewards directly through LINE, a platform that has a vast user base in Japan, ensuring that guests can now manage their stays with just a few taps on their smartphones. This partnership reflects IHG’s commitment to embracing digital innovation and enhancing guest convenience in the ever-evolving hospitality landscape.

IHG Hotels & Resorts has officially rolled out its LINE MiniApp in Japan, introducing new and convenient options for guests to book accommodations and connect with IHG One Rewards through their favorite digital platforms.

LINE is one of Asia’s most widely used communication tools, with 195 million active users each month across Japan, Thailand, Taiwan, Indonesia, and other regions. In Japan alone, it holds an impressive 90% market penetration among people aged 13 to 79*, making it an integral part of daily communication and digital interactions.

Now, LINE users in Japan can effortlessly book stays at any of IHG’s 6,600 hotels worldwide directly through the app. Additionally, they can easily access their IHG One Rewards account, simplifying the process for guests to sign up and participate in the rewards program.

Key Features of the IHG Hotels & Resorts LINE MiniApp:

  • Direct Booking: Instantly search and reserve stays at over 6,600 IHG hotels globally.
  • Easy Membership Registration: Users can sign up for IHG One Rewards with just one click using their LINE account details.
  • Enhanced Member Experience: View IHG One Rewards account information, track membership status, and redeem points all within the LINE app.
  • Partner Point Integration: Manage and use points from partner programs like Rakuten Points and ANA Mileage Club.

The introduction of this LINE MiniApp marks a significant step in IHG’s digital transformation, offering users seamless access to hotel bookings, IHG One Rewards features, and exclusive offers—all within a single platform.

Abhijay Sandilya, CEO of IHG ANA Hotels Group Japan and Managing Director of IHG Hotels & Resorts Japan & Micronesia, said “IHG Hotels & Resorts has made significant investments in our digital ecosystem, with the goal of offering travellers more choice in how they book IHG’s portfolio of more than 6,600 hotels around the world. LINE is Japan’s most dominant digital platform, and the launch of the LINE MiniApp allows us to reach Japanese consumers in a platform they know, trust, and spend time in.”

LINE stickers, a popular feature of the messaging app, allow users to add digital emojis to their conversations. In conjunction with the launch of a new MiniApp, IHG has introduced a special collection of exclusive LINE stickers, available for download until August 25th.

In April 2024, IHG took a significant step in enhancing its digital presence by upgrading its official LINE account. This upgrade brought a wealth of new, interactive content designed to captivate its audience and encourage deeper engagement. The result was immediate, with a surge in subscriber growth, demonstrating the effectiveness of this strategic digital move.

By July 2025, IHG’s official LINE account had garnered over 1.4 million followers. This remarkable milestone highlights the growing popularity of the brand’s digital initiatives and the increasing level of interaction from fans. The account’s growth not only showcases the appeal of IHG’s online content but also its ability to connect with a wide audience across digital channels.

The upgrade of IHG’s LINE account is just one example of the company’s ongoing commitment to enhancing guest engagement through digital innovation. By offering fresh, relevant, and interactive content, IHG is effectively meeting the evolving preferences of today’s travelers who are seeking personalized and accessible experiences. These efforts are a clear indication of IHG’s focus on creating value and building stronger relationships with its global audience.

IHG Hotels & Resorts has partnered with LINE to offer a smoother booking experience for guests in Japan. This collaboration enables users to easily book accommodations and access IHG One Rewards through LINE, a widely popular platform in the region. By leveraging digital innovation, IHG aims to enhance guest convenience and streamline the entire stay process.

Looking forward, IHG is continuing to prioritize investments in technology and solutions that address the dynamic needs of its customers. By staying ahead of the curve with these innovations, the company is adapting to the rapidly changing travel industry, ensuring it remains at the forefront of delivering exceptional guest experiences. This commitment to digital evolution is likely to fuel even more success for IHG in the years to come.



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Brigade Hotel expands footprint beyond South India, eyes religious tourism

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Newly listed Brigade Hotel Ventures, the hospitality arm of Bengaluru-based real estate major Brigade Enterprises Ltd is positioning itself for strong and steady growth over the next few years.

Speaking to CNBC-TV18, Nirupa Shankar, Managing Director of Brigade Hotel Ventures, said that the company has an aggressive expansion pipeline, with five hotels already under development and more in the works.

The company is also shifting its portfolio mix toward high-end, five-star deluxe properties like Grand Hyatt (Chennai), Ritz-Carlton (Kerala), and Intercontinental (Hyderabad), which is expected to significantly boost ARR over the next five years.

While its base remains in South India, Brigade is gradually expanding into new geographies and exploring both leisure and religious tourism destinations. The firm is also scouting for opportunistic acquisitions using funds from its IPO proceeds, making it clear that its growth strategy is both long-term and diversified.

The company is optimistic about maintaining last year’s momentum in revenue and EBITDA, with 15–17% growth likely to continue in FY26.

These are edited excerpts of the interview.

Q: What is the growth outlook for the company in FY26 and FY27, and what kind of margins can we expect during this period?



A: In terms of our growth, what we have been saying is that last year, of course, now that we listed number of forward looking statements have to be limited. Last year we saw pretty good growth in terms of revenue and EBITDA. We saw a 16% to 17% growth in terms of topline and maybe another 15% in terms of EBITDA.

In the coming year, we feel that they should this year should not be any different. We feel very positive, I understand that the market is slightly volatile at the moment, and I feel that volatility is the nature of the game, and it is up to companies like us to keep our head down, work hard and stand the course and continue to deliver on good numbers.

Q: Given the pipeline that you have five new hotels that are coming in, your 1,000 keys coming in by FY28 to FY30, what is the peak revenue now that one could see coming in for the company? Overall in terms of the business wise FY25

468 crores was your revenue? Next three-four years, what would we expect?

A: The next three, four years, we will have three hotels coming in byFY28, we will have another three coming in and FY29 and the business development doesn’t stop just there. Every year we are doing business development continuously. In fact, apart from the five hotels where we have tied up the land and the brand, there are three more hotels where we have tied up the brand and the land, and that will be announced shortly.

In terms of the IPO proceeds, we have kept aside some funds to buy an unidentified asset, so it’s more of an opportunistic buy. There will be growth that we see over the next three years. Of course, with hotels, as you know, it does take time to develop, Greenfield assets can take once you finalise the design and once you finalise the land and get the approvals, they do take at least two and a half three years by the time they can open to the public. It is a long-term game when it comes to hospitality, peak revenues, like I said, by the time these hotels come up and start to stabilise, could take five years from now.  Howevr, our existing portfolio will continue to see growth, and like I said, we are looking for opportunistic buys in the market as well to spur on our growth.

Q: Let us focus on geographical experience, as of now, you have a stronghold in South India. How do you see geographic breakup move from here on.

A: See our stronghold, even from the parent company, is the Southern markets. We like the markets of Bangalore, Chennai, Hyderabad. Our hotels are currently in five cities. We will be expanding to at least seven cities where we have current visibility and where we have acquired land. In the sense, expand from five to seven. Apart from that, one of the main reasons we did this IPO and sort of created our own entity for the hospitality vertical was so that we could look at markets where the parent entity doesn’t always already exist.

It could be some leisure destinations, some of the leisure destinations we are looking at could be Goa or interesting leisure destinations in the southern markets within driving distance of the major tier one cities could be religious destinations, where we can expect religious tourism to come through. We are evaluating markets apart from Southern. In India as well. But of course, a lot of the expansion will be in areas where we have a stronghold and where we understand the micro market specifically.

The portfolio will move from mostly business driven hotels to a very healthy mix of business and leisure. The other change that you can expect to see is moving more towards Five-star Deluxe hotels. We have signed up the Grand Hyatt in Chennai. It is a beachfront resort. We have signed up a Ritz-Carlton in Vaikom, Kerala, it’s an island beachfront resort. We have also signed up the Intercontinental Hotel in Hyderabad so these are all Five-star Deluxe properties. This will help increase the average room rate (ARR) of the portfolio when they come up and this will move us into more of Five-star luxury Deluxe category portfolio,

Q: Just a quick one in terms of ARR, what would your guidance be for the ARR going forward?

A: ARR for the existing portfolio is very different. But maybe, when we look at the ARR for the existing portfolio, because these are mostly stabilised hotels, then typically you don’t want to take a very high estimate. So our estimates are very conservative for the existing portfolio, could be in 9 to 10%.

But when you look at the portfolio overall and where we expect the portfolio to be four to five years when the new hotels come up, will be a significant increase. It could even mean a doubling up of the ARR based on how these hotels open and what the market conditions are at that point in time. Like I said, we are moving to lot more luxury hotels, and we do expect a significant increase in the ARR.



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15,052 Shares in Intercontinental Hotels Group (NYSE:IHG) Acquired by XTX Topco Ltd – MarketBeat

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15,052 Shares in Intercontinental Hotels Group (NYSE:IHG) Acquired by XTX Topco Ltd  MarketBeat



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Hospitality & Hotel Business Stock Price Jumps to Record High After 146% Revenue Jump and 235% Profit Growth in Q1FY26

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On a year-to-date basis, the stock has risen by 0.66 per cent, while the three-month return stands at 24.81 per cent.





Chalet Hotels Limited witnessed a sharp rally in its share price on August 1, 2025, following the release of its robust Q1FY26 financial results. The stock surged nearly 19 per cent during early trade, touching an all-time high of Rs 1,082. This marked the company’s highest intraday gain in the past two months. By 10:57 am IST, the share price was trading at Rs 978.85, up 7.58 per cent.


The significant stock price movement was supported by Chalet Hotels’ strong operational performance in the June 2025 quarter. The company reported a 146 per cent year-on-year rise in total revenue to Rs 908.3 crore. Profit After Tax (PAT) jumped 235 per cent to Rs 203.1 crore, while EBITDA increased 150 per cent to Rs 371.1 crore.


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Core business revenue (excluding residential operations) stood at Rs 470 crore, up 27 per cent year-on-year. Core EBITDA grew 37 per cent to Rs 210 crore, with margins expanding to 44.4 per cent. The company also achieved a 7 per cent increase in room inventory, driven by its expansion strategy. Chalet handed over 95 flats at its residential project in Koramangala, Bengaluru, further boosting revenue.


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In the hospitality segment, despite a decline in occupancy from 70 per cent to 66 per cent, the Average Room Rate (ARR) increased by 17 per cent to Rs 12,207. Revenue from this segment rose by 18 per cent to Rs 385.6 crore, with EBITDA rising 20 per cent to Rs 160.8 crore. RevPAR stood at Rs 8,059, up 10 per cent.


The rental and annuity segment posted strong growth, with revenue rising 106 per cent to Rs 73.2 crore and EBITDA jumping 130 per cent to Rs 60.8 crore. EBITDA margins improved significantly to 83.1 per cent.


The residential segment reported revenue of Rs 439.1 crore and EBITDA of Rs 162.8 crore, resulting in an EBITDA margin of 37.1 per cent.


The company was also recognised as a Great Place To Work® in India for the sixth consecutive time. However, a one-time reversal of deferred tax assets worth Rs 202.17 crore in Q2FY25, due to changes introduced by the Finance (No. 2) Act, 2024, had previously impacted the company’s profitability.


Despite being a Mid-Cap hospitality stock, Chalet Hotels has demonstrated consistent Quarterly Results and may attract attention from investors looking for long-term compounding or potential multibagger opportunities in the travel and real estate segments.


On a year-to-date basis, the stock has risen by 0.66 per cent, while the three-month return stands at 24.81 per cent.


Disclaimer: The article is for informational purposes only and not investment advice.




































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