Hotels & Accommodations
Hotels Gain By Hiring Individuals With Disabilities

Individuals with intellectual and developmental disabilities can fill needed jobs in the hotel industry when provided support and resources from businesses, according to new research by a team of faculty and doctoral students in the Penn State School of Hospitality Management.
Assessing existing research on the topic, analyzing the body of work and connecting findings to current industry needs, the researchers found bringing people with intellectual disabilities into hospitality jobs can strengthen teams, creating a workplace where people are more thoughtful about communication, are more patient with one another and build a stronger sense of community. Guests too may notice when a hotel is welcoming to everyone, which can build trust and loyalty from customers.
Led by Associate Professors Michael Tews, Phil Jolly and Donna Quadri-Felitti, the team published their review in ICHRIE Research Reports. Penn State doctoral students Yoko Negoro, Sydney Pons and Thomas Little collaborated on this research, which was supported by The Statler Foundation.
“Hiring someone with an intellectual disability is a great first step but supporting them well when they are on the team is just as important,” Jolly said. “That can mean adjusting communication approaches, setting up tasks in a clear and consistent way or making sure there is a support system in place. When organizations put thought into these things, it is not just the employee with a disability who benefits – the whole team gets stronger.”
As the hotel industry can be prone to high employee turnover and labor shortages, employing individuals with intellectual and developmental disabilities can help the industry through reduced turnover while improving customer loyalty, according to the researchers.
The researchers said job design is an essential part of hiring individuals with intellectual and developmental disabilities. This job design should include autonomy, meaningful work, and social support from coworkers and supervisors.
“Community partners can help provide support to individuals with intellectual disabilities, so they do not have to find jobs alone,” Tews said. “These community partners can provide job coaches and resources that help individuals in their new jobs. Effective training and development are crucial to ensuring individuals with intellectual disabilities thrive in their roles.”
The researchers said hotels can utilize job coaches to offer personalized support, guiding entry, integration and long-term success in the workplace for individuals with intellectual disabilities. This includes assisting with on-the-job training and aiding communication between the employee and employer.
Creating a welcoming, supportive work environment for individuals with intellectual disabilities is something that takes intentional effort, according to the researchers.
“While there are training programs and orientation processes that can be developed and are important, the real key is to know the individual and customize a work experience for them to allow them to thrive,” said Mike Schugt, founder of INNclusivity and 1988 Penn State graduate in hotel, restaurant and institutional management.
Schugt, whose nonprofit business connects individuals with intellectual disabilities to the hotel industry, was not involved in the study but said the relationship between employers and individuals with intellectual disabilities starts with human resources departments.
“It is all about being open to hiring individuals with intellectual disabilities,” Schugt said. “Everyone comes to the table with certain abilities, and hotels can bend further and help this audience receive meaningful employment.”
Hotels & Accommodations
Four Seasons Is Opening Its New Cartagena Hotel in “Late 2025,” With Two Rooftop Pools, a Spa, and Salsa Lessons

It’s one of the most anticipated debuts in the Caribbean this year: the Four Seasons Hotel and Residences Cartagena, a residential resort in the culturally dynamic quarter of Gestemani in the city on the Caribbean coast of Colombia.
While it had been set for a mid-2025 debut, the resort is now planning a “late 2025,” debut, according to Four Seasons’ website, positioned as the third Four Seasons in Colombia, joining an existing pair in Bogota. The hotel will be the fourth Four Seasons in the wider Caribbean, joining existing resorts in The Bahamas, Anguilla and Nevis.
The Details of the Four Seasons Cartagena
So what’s in store for the newest Four Seasons? For starters, 131 rooms (including a trio of suites), a gym open all day, just under 7,000 square feet of meeting space and a six-treatment-room spa called Umari.
The coolest touch? Not one, but two pools in a sprawling rooftop terrace and lounge.
What’s Unique
Experiential travel is having its moment right now, and that’s essential to the new resort, where you’ll be able to enjoy everything from private walking art tours inside the town’s Walled City to salsa lessons. Want t to go deeper? You can even take a trip to a private reserve filled with with tamarin monkeys.
The Hotel Landscape in Cartagena
This is the second true, full-service luxury hotel in Cartagena, joining a hotel our editors absolutely love in Cartagena: the historic Sofitel Legend. Rooms from $429 right now.
But it’s undoubtedly a huge addition to a place that’s really two destinations: the beach area and the old town.
Cartagena mostly has a mix of upper-midscale hotels and boutique hotels — although there are some gems in the latter, including the former Tcherassi Hotel that’s now the Nacar Hotel Cartagena, part of Hilton’s Curio Collection. Rooms from $207.
What Will It Cost at the Four Seasons Cartagena?
So far, we don’t know. You can’t make a booking yet at the hotel; but you can probably bet it will be priced higher than the Sofitel, its nearest direct competition.
So How Do I Get to Cartagena?
Both American Airlines and Avianca (Colombia’s national carrier) have nonstop flights from Miami, although Avianca is significantly cheaper — $361 nonstop compared to $637 on American, according to Google Flights.
From NewYork, you can fly both Avianca and JetBlue operating the route nonstop and Avianca once again coming in much cheaper — $432 roundtrip to JetBlue’s $807 in August.
Why Go to Cartagena?
Sometimes travelers forget just how vast the Caribbean is — and we cover the entire Caribbean Basin — meaning everywhere the Caribbean Sea, including the vibrant northern Caribbean coast of South America. That includes Cartagena, a centuries-old, charming place that’s been one of the buzziest places to visit in the region for some years now. And it’s about to have a real halo hotel later this year.
Hotels & Accommodations
Ovolo Hotels’ V.I.Pooch: Ultimate Luxury Dog-Friendly Stay

Monday, July 28, 2025
What dog hotels In celebration of National Dog Day, Ovolo Hotels has unleashed the ultimate V.I.Pooch package, available to guests and their fur babies from August 1 2025. They will get to enjoy a luxury suite and all of the lavish amenities, from room service to luxury dog products. From orthopedic beds to gourmet meals, Ovolo Hotels has collaborated with premium brands such as Dog Friendly Co., Frank Green and Petzyo to create a memorable in-room experience. To pet parents, that adds up to a stay that’s nothing short of a pampering, providing a place for your dog to live like a king while you live like a queen, or king, on your own luxury vacation. Here’s why you won’t want to miss the V.I.Pooch experience.
A Tail-Wagging Luxury Experience
Ovolo Hotels is taking the pet-friendly stay to a whole new level with its V.I.Pooch package offering, reserved for pampered pooches who already have everything. For a mere $120 per stay, furry guests will receive premium goods that will make their stay as luxurious as their humans’. Our V.I.Pooch product line offers a thoughtfully selected assortment of the best in class pet products from the most exceptional brands in the industry.
From the moment they walk in, every four-legged guest will find an exquisite in-room collection prepared to ensure that their stay is as comfortable as possible (and they look fabulous). Central Bark features plush orthopedic dog beds and fresh meals, all the way down to the details for the truly dog-friendly experience.
What’s Inside the V.I.Pooch Experience?
Dog Friendly Co Orthopaedic Memory Foam Bed with Tennis Balls: From August 14th, 2025, your pets will sleep in comfort, a memory foam support is a support for an ultimate nap. And every stay includes tennis balls for extra playtime.
Frank Green’s Designer Bowls: A Pet’s Meal In Style On the go pet water fountain You`ll love this bowl, and especially your dog will too.
The Nosh Project Fresh Meals and Treats:Your pooch can reel in a fresh gourmet meal and tasty treats to make their stay even more deluxe.
Petzyo Gourmet Dry Food: Give your dog a tasty and nutritious choice with some of Petzyo gourmet dry food so they still feel great.
Wellness Toppers and Poo Bags from PetzPark: Keep your dog healthy and happy with wellness toppers for your dog’s meals, and convenient poo bags for cleaner pick up.
$5 Donated to Sydney Dogs & Cats Home: With every V.I.Pooch booking, $5 goes to the Sydney Dogs & Cats Home, helping lost and abandoned pets.
Memories to Take Home
The V.I.Pooch experience extends beyond the hotel. At check-in, pets will be given their own ‘Petcation’ with a number of lines from the range for them to keep. This nice gesture means that the experience extends beyond your visit.
Ovolo Hotels provides a home away for home for even the furriest friends and all their needs will be taken care of so they can enjoy their time away as much as their devoted owners.
Celebrate International Dog Day in Style
To celebrate the launch Ovolo Woolloomooloo will be throwing an extraordinary V.I.Pooch party at Ovolo Woolloomooloo on International Dog Day. The festivities will be brought to life with activations from the partner brands, giveaways, as well as lots of tail-wagging moments for pets and their owners. It will be a day for you and your dog to have some fun in the sun and to revel in what makes the V.IPooch experience special.
Ovolo: Where Pets Are Part of the Family
At Ovolo Hotels, pets aren’t merely guests; they’re family. The V.I.Pooch was developed as part of the company’s dedication to providing an all-round luxury experience, not only for their human guests, but their four-legged friends too. With a strong emphasis on quality, design, and pet wellness, Ovolo Hotels offers an experience that takes pet-friendly travel to another level.
From the comfortable beds to the gourmet meals, it’ll be an experience your dog will never forget! Ovolo Hotels is showing the world that a luxury stay isn’t complete without pampering every family member — even the ones with paws.
Hotels & Accommodations
Hundreds gather again at Essex asylum hotel in weekend of anti-immigrant protests | UK news

Hundreds of protesters gathered outside a hotel in Epping on Sunday for the fifth time to protest at the premises being used to house asylum seekers, as protests spread to other hotels over the weekend.
A large police presence containing officers from multiple forces restricted contact between anti- and pro-immigrant protesters, with Essex police saying restrictions were necessary after what it described as repeated serious disruption, violence and harm to the community since the first demonstration took place on 13 July.
Two men have been charged with public order offences after a protest of about 400 anti-immigration and 250 counter-protesters outside a hotel in Diss on Saturday, Norfolk constabulary said. There was a further protest outside a hotel in Canary Wharf, London, on Sunday, with the number of protesters appearing to be in the low hundreds.
The demonstration in Epping, Essex on Sunday – which saw about 300-500 anti-immigrant protesters gather behind metal barriers outside the Bell hotel – was the latest in a series of protests sparked after an asylum seeker was charged with sexual assault for allegedly attempting to kiss a 14-year-old girl. Hadush Kebatu, 41, from Ethiopia, has denied the offences and is in custody.
Protesters wore T-shirts and held up signs with the slogan “Protect our kids”, while others waved England flags. Other flags seen included one for Reform UK, and a white flag with a red cross on a purple square, as seen in America at anti-abortion demonstrations.
Counter-protesters held banners including “Don’t let the far right divide us with their hatred and violence”, and “Care for refugees”. They chanted “Refugees are welcome here” and “Nazi scum off our streets”.
Police said three people were arrested during the peaceful protest, two from the anti-hotel protest group and the other from the counter-protest group. “I want to thank those who attended for the peaceful nature of both protests,” said Ch Supt Simon Anslow of Essex police. “I am pleased that today has passed off without incident and I am grateful to our colleagues from other forces for their support.”
In a letter sent to the Guardian, asylum-seekers said “harmful stereotypes” about refugees did not reflect the truth.
“There are some refugees who do not behave respectfully or who do not follow the rules of the host society. But those individuals do not represent all of us,” they said. “As with any group of people, there are both good and bad – and it is unfair to judge the majority by the actions of a few.”
The letter mentioned fleeing persecution and violence. “We refugees are not here to take advantage of the system. We are here to rebuild our lives, to work, and to contribute,” they wrote, adding: “This letter is not a plea for sympathy, but a call for understanding and fairness.”
Outside the Bell hotel, one local woman, who did not want to be named, said local people had complained about an increase in antisocial incidents since it began housing asylum seekers but felt ignored and unfairly labelled as “far-right”.
“I’m not saying everyone in any of these hotels is up to no good. I’m not going to judge everyone, but there is no vetting,” she said. “We won’t stop until they start listening and shut this hotel down.”
Activists from far-right groups including Homeland, Patriotic Alternative and the neo-Nazi White Vanguard movement have been present at previous protests. On Sunday Kai Stephens, the Norfolk branch organiser for Homeland, held a sign which said: “Put local people first.”
Stephens said: “Unfortunately, there has to be a certain point where we turn around and say, the British people should be put first, the indigenous British people.”
Supporters of the far-right activist Tommy Robinson were also present. Robinson, 42, whose real name is Stephen Yaxley-Lennon, had said he would attend before changing his mind and saying it would not be helpful to protesters.
Wendell Daniel, a former Labour councillor who is now a film-maker for Robinson’s Urban Scoop video platform, asked one man if he understood why Robinson had not attended. He responded: “We’re with Tommy all the way.”
Other local protesters said that far-right agitators were not welcome. “It’s 100% unhelpful, because it just gives them a message which is not what we’re trying to achieve here,” said one man, who did not want to be named.
Stand Up to Racism, the group that organised the counter-protest, estimated about 700 people had gone to Epping. Lewis Nielsen, an officer at Stand Up to Racism, said Nigel Farage’s Reform UK had emboldened the far right.
“It’s a really dangerous situation at the moment because you haven’t just got the protest here, you’ve got other protests coming up around the country,” Nielsen said. “We stopped the riots last August with these kinds of mobilisations, and that’s why we’re pleased the one today has been successful.”
Joshua Bailey, who said he grew up in Epping, said increasing anti-immigration sentiment had made his non-white friends feel vulnerable and threatened. “It’s very important that we have a positive stance towards refugees, who are people fleeing genuine tragedy and disaster,” he said.
He added that he did not agree with chants that labelled protesters as fascists or Nazis. “There is room for nuance,” he said. “I’d like to be able to sit down in a pub with someone who had opposing views and be able to speak about it.”
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