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Fire disables cruise ship in the Mediterranean, leaving thousands of passengers stranded in Turkey

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Guests sailing aboard Celebrity Infinity were caught off guard when a reported electrical fire led to a “total blackout” onboard, leaving them unable to proceed to Mykonos. After being stuck in Turkey for two days, the remainder of the ports on the 7-night cruise have been unexpectedly canceled. 

Initially, cruisers were hopeful that they’d depart Kuşadası, Turkey, around 8:00PM. local time on July 9. However, the ongoing technical issues couldn’t be resolved in time. As such, Celebrity Infinity will remain docked in Kuşadası through Friday, July 11. 

“At this time, we have made the difficult decision to adjust the remainder of our scheduled itinerary,” reads the letter delivered to guests’ cabins. 

“Celebrity Infinity will remain in the beautiful port of Kuşadası, Turkey, through Friday at 3:00PM, with an all-aboard time of 2:00PM. We will then return to Athens, Greece, for debarkation as originally planned on Saturday.” 

The original itinerary had them sailing from Turkey to Mykonos, Greece; Kavala, Greece; and Thessaloniki, Greece. Although Kavala had been removed from the itinerary due to the lengthened stay in Kuşadası, guests were still hopeful that they’d call at Mykonos and Thessaloniki. 

The letter continues, “We understand how disappointing this update may be, especially for those who were looking forward to the remaining destinations on our journey — we are deeply sorry, and our teams are working diligently to ensure your remaining time onboard is meaningful.” 

This means that on the 7-night “Best of Greece” cruise, guests will have only visited two out of 5 ports of call: Santorini and Kuşadası. 

Compensation

(Credit: Logical-Ease-3142/Reddit)

Celebrity Cruises is offering impacted guests the following:

  • 50% of the cruise fare refunded in the form of a refundable onboard credit
  • 50% of the cruise fare issued as a future cruise credit (FCC), which can be used on a Celebrity Cruises voyage next year.

Shore excursions in Mykonos, Kavala, and Thessaloniki will automatically be refunded to guests’ SeaPass accounts in the form of an onboard credit. 

Additionally, Celebrity’s shore excursion team has planned complimentary, curated tours for Thursday, so guests can explore beyond Kuşadası and Ephesus. They are available to be booked in the Celebrity Cruises app beginning at 10:30AM local time on July 9. 

While the ship remains docked in Turkey, certain onboard amenities, including the shops are casino, must remain closed. 

The reported electrical fire broke out on July 7

“Today…while most guests (including myself) were ashore there was [a] small electrical fire onboard Celebrity Cruise’s Infinity while docked in Kusadasi, Turkey,” shared one passenger to the r/celebritycruises Reddit thread.

The result was a “total blackout” for a few hours. With no power onboard, the communications systems were down, cabins lost air conditioning, shows were delayed, and kitchens came to a halt. Understandably, guests were frustrated, and the warm temperatures in Turkey didn’t help the situation, either. 

Read more: Celebrity cruise ship stuck in port after suffering power issues

Future guests are anxiously awaiting updates on their itineraries

If Celebrity can’t fix the ongoing technical issue, they might be forced to cancel future sailings to give them more time to repair the affected systems. 

“I spoke to Celebrity via phone, got through to their internal team who said as of now [there are] no updates for us. I’m on the July 19 sailing and hoping for the best,” wrote on nervous guest on Reddit

Another added, “I’m on the August 9 sailing, and I’m even feeling nervous! Hoping they get this sorted out as quickly as possible while obviously ensuring the ship can safely sail on these future cruises!”



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Mystery illness spreads on Royal Caribbean cruise to Mexico; more than 140 passengers affected

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Over 140 passengers and crew aboard a Royal Caribbean cruise ship contracted a gastrointestinal illness.

Royal Caribbean’s Navigator of the Seas | Photo: Getty Images

A dream holiday aboard a Royal Caribbean International cruise ship took a nightmarish turn earlier this month when more than 140 people fell ill with a gastrointestinal disease of unknown origin.

According to the US Centers for Disease Control and Prevention (CDC), 134 of the 3,914 guests on the Navigator of the Seas and seven out of 1,266 crew members reported experiencing symptoms such as diarrhoea, vomiting and abdominal pain during the week-long voyage that departed from Los Angeles on 4 July and travelled to multiple ports in Mexico, including Cabo San Lucas.

The outbreak was officially reported to the CDC’s Vessel Sanitation Program (VSP) on 11 July when the ship returned to port in Los Angeles. While the exact cause of the illness has not yet been determined, the CDC confirmed that stool samples were collected from those affected and are currently undergoing testing.

Royal Caribbean said it responded swiftly by implementing “heightened disinfection and cleaning measures” and isolating those who displayed symptoms, in line with its health and safety protocol. In a statement, a spokesperson for the company reiterated: “The health and safety of our guests, crew, and the communities we visit are our top priority. To maintain an environment that supports the highest levels of health and safety onboard our ships, we implement rigorous cleaning procedures, many of which far exceed public health guidelines.”

This outbreak adds to a growing number of similar incidents recorded this year. The CDC confirmed that this marks the 18th outbreak of gastrointestinal illness on cruise ships under its jurisdiction in 2025 — the same number that occurred across all of 2024, and higher than the 14 outbreaks reported in 2023.

Although the causative agent is still being investigated, Norovirus remains a common culprit in such cases. The highly contagious virus is often dubbed the “cruise ship virus” due to its rapid transmission in confined environments. Infectious disease expert Dr William Schaffner explained earlier this year to CNN Travel: “That’s because it spreads easily, and anyone in close quarters — like cruise ships — is extra susceptible.”

However, the CDC has yet to confirm whether Norovirus was responsible for this latest outbreak. The agency noted that finding the precise agent “can take time,” especially as confirmation relies on laboratory tests from stool or vomit samples provided by ill passengers.

Earlier this year, a similar incident aboard the Queen Mary 2 affected around 250 passengers. The CDC said Norovirus outbreaks are often linked to contaminated food or water, contact with infected individuals, or touching contaminated surfaces. Even though most people recover in one to three days, the virus can still be transmitted for over two weeks after symptoms resolve.

CNN wellness expert Dr Leana Wen advised that such illnesses, while uncomfortable, usually “pass within 1 to 2 days.” She also reminded travellers that alcohol-based sanitisers are ineffective against Norovirus, and stressed the importance of proper hand washing and food hygiene. “Norovirus is not killed by alcohol-based hand sanitisers that are commonly used,” she said.

Despite the rising number of cruise-related outbreaks, the CDC pointed out that ships account for only 1% of all Norovirus cases globally. However, recent data suggest a dominant Norovirus strain is currently active on land and at sea, with ships often reflecting the pattern of land-based outbreaks.

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More than 130 passengers fall ill on Royal Caribbean cruise -newspressnow.com

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By Jeanne Bonner, CNN

(CNN) – More than 130 cruise ship passengers reported suffering from a gastrointestinal disease after setting sail from Los Angeles on July 4. The cause of the outbreak has not been determined.

The US Centers for Disease Control and Prevention says 134 passengers on Royal Caribbean’s Navigator of the Seas — or 3.4 percent of the cruise’s total passenger list of 3,900 people — reported feeling ill. Seven members of the crew were also affected, out of a total of 1,266 staff members.

The outbreak was reported to the CDC’s Vessel Sanitation Program (VSP) on July 11 when the weeklong Royal Caribbean cruise returned to Los Angeles to dock after the trip was over.

According to records compiled by the VSP, there have been 18 outbreaks of gastrointestinal illness on cruise ships under the program’s jurisdiction so far this year, mainly related to Norovirus.

That’s the same number of outbreaks reported all of last year, according to incidents logged by the CDC.

While it’s unclear what caused the outbreak on the Royal Caribbean ship, passengers experienced diarrhea, vomiting and abdominal cramps, the CDC said in a post this week about the Navigator of the Seas outbreak.

In April, about 250 passengers on the Queen Mary 2 reported coming down with the highly contagious norovirus.

That disease has a reputation as “the cruise ship virus,” infectious disease expert Dr. William Schaffner, of Vanderbilt University Medical Center, told CNN Travel earlier this year.

That’s because it spreads easily, and anyone in close quarters — like cruise ships — is extra susceptible. Such outbreaks also frequently occur in schools and jails — wherever large groups of people gather in tight spaces.

But the CDC hasn’t determined yet if the culprit on the Navigator of the Seas was norovirus.

“The health and safety of our guests, crew, and the communities we visit are our top priority,” a Royal Caribbean Group spokesperson told CNN Travel. “To maintain an environment that supports the highest levels of health and safety onboard our ships, we implement rigorous cleaning procedures, many of which far exceed public health guidelines.”

The CDC says Royal Caribbean reported boosting its cleaning and disinfection procedures and also collected specimens from infected passengers, after isolating anyone who was ill.

CNN wellness expert Dr. Leana Wen said that while infectious diseases can be “very unpleasant,” they typically “pass within 1 to 2 days.”

While the cause remains unknown in this case, Dr. Wen reiterated that precautions such as thorough hand washing are critical. She also noted that norovirus is not killed by alcohol-based hand sanitizers that are commonly used.

The-CNN-Wire
™ & © 2025 Cable News Network, Inc., a Warner Bros. Discovery Company. All rights reserved.



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Cruise & Ferry

More than 130 passengers fall ill on Royal Caribbean cruise – WSVN 7News | Miami News, Weather, Sports

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(CNN) – More than 130 cruise ship passengers reported suffering from a gastrointestinal disease after setting sail from Los Angeles on July 4. The cause of the outbreak has not been determined.

The US Centers for Disease Control and Prevention says 134 passengers on Royal Caribbean’s Navigator of the Seas — or 3.4 percent of the cruise’s total passenger list of 3,900 people — reported feeling ill. Seven members of the crew were also affected, out of a total of 1,266 staff members.

The outbreak was reported to the CDC’s Vessel Sanitation Program (VSP) on July 11 when the weeklong Royal Caribbean cruise returned to Los Angeles to dock after the trip was over.

According to records compiled by the VSP, there have been 18 outbreaks of gastrointestinal illness on cruise ships under the program’s jurisdiction so far this year, mainly related to Norovirus.

That’s the same number of outbreaks reported all of last year, according to incidents logged by the CDC.

While it’s unclear what caused the outbreak on the Royal Caribbean ship, passengers experienced diarrhea, vomiting and abdominal cramps, the CDC said in a post this week about the Navigator of the Seas outbreak.

In April, about 250 passengers on the Queen Mary 2 reported coming down with the highly contagious norovirus.

That disease has a reputation as “the cruise ship virus,” infectious disease expert Dr. William Schaffner, of Vanderbilt University Medical Center, told CNN Travel earlier this year.

That’s because it spreads easily, and anyone in close quarters — like cruise ships — is extra susceptible. Such outbreaks also frequently occur in schools and jails — wherever large groups of people gather in tight spaces.

But the CDC hasn’t determined yet if the culprit on the Navigator of the Seas was norovirus.

“The health and safety of our guests, crew, and the communities we visit are our top priority,” a Royal Caribbean Group spokesperson told CNN Travel. “To maintain an environment that supports the highest levels of health and safety onboard our ships, we implement rigorous cleaning procedures, many of which far exceed public health guidelines.”

The CDC says Royal Caribbean reported boosting its cleaning and disinfection procedures and also collected specimens from infected passengers, after isolating anyone who was ill.

CNN wellness expert Dr. Leana Wen said that while infectious diseases can be “very unpleasant,” they typically “pass within 1 to 2 days.”

While the cause remains unknown in this case, Dr. Wen reiterated that precautions such as thorough hand washing are critical. She also noted that norovirus is not killed by alcohol-based hand sanitizers that are commonly used.

The-CNN-Wire™ & © 2025 Cable News Network, Inc., a Time Warner Company. All rights reserved.

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