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Cruise ship worker reveals the biggest mistake passengers make that could ruin their vacation

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Going away on a cruise sounds like a dream come true, but if you make this one mistake, it could ruin everything.

There are a lot of rules travelers need to follow on cruise ships, and there are things that others would prefer you don’t do.

Like this lady who detailed guest habits that gross her out, or this Royal Caribbean fan and cruise extraordinaire, Matt Hochberg, who is part of the Royal Caribbean’s Pinnacle Club.

He has a lot to say about what it’s like being on a cruise ship, and even set up the Royal Caribbean Blog and YouTube channel to share his experiences and tips with others.

But what about the mistakes people are making?

Well, you’ll find out in a second.

There’s just nothing worse than sailing aboard on your planned cruise and then making this mistake that makes it all go to s***.

Thankfully, Alley Kerr, a dancer and singer who has worked on over 100 cruise ships, has one thing you can avoid doing to prevent your journey from getting ruined.

She revealed that the first day is always chaotic onboard, but if you do it right, you’re going to have a lot more fun.

Alley Kerr said there’s one thing you need to do (Alley Kerr)

“That’s the day that everybody is trying to book their shore excursions, trying to get their internet sorted, trying to book restaurants and any extra add-ons,” she told the Independent.

While everyone else is running around, unsure of what’s going on or trying to make sure they’re getting themselves organized, you could be the 1 per cent that isn’t losing their mind.

You could be that cool, calm and collected person who has already planned your excursions well in advance.

“…if you can avoid waiting for embarkation day and get it done in advance, your life is going to be so much easier,” she said.

If you’re not planning, you’re setting yourself up for the unknown to pop out and unravel everything.

You also need to make sure you know what’s on, when it’s on and when you’re doing it so that you’re not competing with hordes of people or leaving it until it’s too late.

“People who have never cruised before often get on the ship and then suddenly at the end of the day, they’re like, ‘Oh, everything’s sold out,’” she told the publication.

“I feel that this is one of the worst things that could happen, because you’ve missed out. There’s limited availability for a lot of things,” she added.

Many cruise rookies often make the mistake of waiting to board the ship before planning out the rest of their vacation.

Plan ahead…you’ve been warned (David Sacks/Getty stock photo)

This tip is so on the money that even Cruise Critic has advised that you should plan so far ahead that you’re arriving ‘a day or two before your cruise’.

It explains, as quoted by the Express, that this ‘not only enhances the overall experience with a mini-land vacation, but it also eliminates the stressful race against time – and the risk of missing the ship’.

The advice continues: “Long flight times, customs, visas and potential baggage delays are just a few reasons to add an extra travel day when flying overseas for a cruise. More flights and security checks create more opportunities for things to go wrong. Plus, if you’re already traveling across the globe, why not take the opportunity to explore the local culture before your cruise begins?

“Even a morning flight can leave you waiting in long lines at the cruise terminal, putting you far behind others who arrived earlier.

“Getting to the ship early – something that’s harder to guarantee with a flight – lets you make the most of your first day onboard. You’ll have time to explore the ship, drop off your bags, relax by the pool, grab a bite to eat and fully settle into vacation mode.”

Are you ready for your next cruise?



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Celebrity Constellation Cruise Ship Hit by Power Outage in Ionian Sea

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In the early hours of August 2, 2025, the Celebrity Constellation, a 2,170-passenger vessel operated by Celebrity Cruises, encountered a sudden and complete power failure while navigating the Ionian Sea off the southern Italian coast. The ship, en route from Ravenna to Brindisi as part of a Mediterranean itinerary, was left adrift for nearly three hours, plunging thousands of vacationers into darkness and disrupting essential onboard systems. Passengers reported a eerie silence as lights, air conditioning, and even elevators ceased functioning, turning what was meant to be a luxurious escape into a tense ordeal.

According to initial reports, the blackout stemmed from a technical malfunction in the ship’s electrical systems, though Celebrity Cruises has yet to release a full root-cause analysis. The vessel, built in 2002 and part of Royal Caribbean Group’s fleet, relies on diesel-electric propulsion, making it vulnerable to such failures if backup generators fail to engage promptly. Crew members worked frantically to restore power, eventually succeeding around 4 a.m. local time, but not before the ship had drifted aimlessly, raising concerns about navigation and safety protocols.

The Human Toll of a High-Seas Blackout

Eyewitness accounts paint a vivid picture of discomfort and anxiety. Guests, many roused from sleep by the abrupt halt, endured sweltering cabins without ventilation, limited access to restrooms due to non-functional plumbing, and cold meals served in dimly lit dining areas. One passenger, speaking anonymously to TravelPulse, described the scene as “chaotic yet controlled,” with crew distributing flashlights and bottled water to mitigate panic. Social media posts on X echoed these sentiments, with users sharing real-time updates about the “eerie drift” and praising the staff’s composure amid the uncertainty.

The incident affected over 3,000 people, including families and elderly travelers, some of whom expressed frustration over the lack of immediate communication from the bridge. As detailed in a report from USA Today, the power loss also impacted the ship’s stabilizers, leading to noticeable rolling in moderate seas, which exacerbated discomfort for those prone to motion sickness. No injuries were reported, but the event has sparked discussions about passenger rights and compensation in the cruise industry.

Technical Breakdown and Industry Precedents

Industry experts point to potential issues with the ship’s aging infrastructure as a contributing factor. The Constellation, at 23 years old, underwent a major refurbishment in 2017, but electrical systems remain a common weak point in older vessels, as noted in analyses from maritime consultants. A similar blackout plagued the Carnival Triumph in 2013, stranding passengers for days in the Gulf of Mexico and leading to lawsuits and regulatory scrutiny. In this case, Celebrity Cruises confirmed via a statement that the failure was isolated and that all safety measures, including emergency lighting and manual navigation, were activated promptly.

Drawing from web searches and recent news, including updates from Cruise Radio, the outage delayed the ship’s arrival in Brindisi by several hours, forcing itinerary adjustments and complimentary excursions for affected guests. X posts from passengers highlighted mixed reactions, with some lauding the crew’s heroism while others criticized the company’s preparedness, reflecting broader online sentiment about cruise reliability in an era of increasing operational demands.

Corporate Response and Regulatory Ripples

Celebrity Cruises, a subsidiary of Royal Caribbean Group, responded swiftly by offering onboard credits equivalent to one day’s cruise fare and apologies from the captain. As reported in Fox Business, the company emphasized that the incident was resolved without compromising safety, and an internal investigation is underway. This aligns with International Maritime Organization guidelines, which mandate redundant power systems on passenger ships, yet incidents like this underscore gaps in enforcement, particularly for vessels operating in busy European waters.

For cruise industry insiders, the event raises questions about preventive maintenance and the integration of modern technologies like AI-driven diagnostics to avert failures. Comparisons to the 2023 power issues on Norwegian Cruise Line ships suggest a pattern, prompting calls for stricter audits by bodies like the Cruise Lines International Association. Analysts predict minimal long-term impact on bookings, given the sector’s post-pandemic rebound, but it could accelerate investments in hybrid-electric propulsion to enhance resilience.

Looking Ahead: Lessons for Luxury Cruising

As the Constellation continues its voyage, now safely docked and resuming normal operations, the blackout serves as a stark reminder of the vulnerabilities inherent in even the most opulent seafaring experiences. Passengers have taken to platforms like X to share stories, with viral posts amplifying demands for transparency. Industry veterans argue that while such events are rare—occurring in less than 1% of voyages—they highlight the need for robust contingency planning, especially as cruise lines push for larger, more complex ships.

Ultimately, this incident may catalyze improvements, from enhanced crew training to upgraded backup systems, ensuring that future sailings prioritize reliability alongside luxury. With ongoing probes and potential class-action considerations, as explored in Cruise Ship Lawyers Blog, the fallout could reshape standards, benefiting an industry that transports millions annually across global waters.



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MSC cancels a season of cruises to relocate ship to Miami

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The MSC Opera is tended at dock in Venice, Italy, in 2009. MSC has canceled several cruises as its ship the MSC Meraviglia moves from New York to Miami. File Photo by Andrea Merola/EPA

Aug. 6 (UPI) — A major cruise line has canceled five months of cruises while it moves a ship from New York to Miami.

The MSC Maraviglia’s move will cause canceled cruises for next year’s season that were already open for booking. The company scrapped sailings between Nov. 8, 2026, and April 11, 2027.

The ship has been based at the Brooklyn Cruise Terminal since spring of 2023. In April, it will travel to Europe, then move to Miami for the winter season, according to Travel Weekly.

The reason for the change is demand, the cruise line said in a statement.

“In response to the demand we are seeing, this will mark the first season with four ships homeporting in Miami, as MSC Meraviglia joins MSC World America, MSC Poesia, and MSC Seaside. All four ships will sail from our new, state-of-the-art MSC Cruise Terminal at PortMiami, offering an exciting mix of newly introduced sailings and guest-favorite itineraries to the Caribbean and The Bahamas.”

The ship will sail six- and-eight-night cruises with stops in Turks and Caicos, the Dominican Republic, Puerto Rico and more, the company said.

Affected guests were given options, including rebooking on one of Meraviglia’s new cruises, or any seven-night sailing from Miami, Port Canaveral or Galveston, Texas, or opting for a credit or refund.

MSC Cruises has promised new itineraries to Grand Turk in Turks and Caicos, Philipsburg in St. Maarten, Basseterre in St. Kitts, and other Caribbean destinations.

On social media, some passengers expressed frustration about the compensation, noting the onboard credits offered aren’t as “generous” as other cruise lines that cancel trips, Cruise Hive reported.

Cruise lines cancel trips somewhat regularly, usually for ship repairs or issues in the region. Last year, MSC and Silver Moon had to cancel trips to Egypt, Jordan and Israel due to the Israel-Hamas war.

In 2019, MSC said it plans to be the first carbon-neutral cruise line in the world.



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Cruise Ship Fails Health Inspection with Worst Score of the Year

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Scoring an 81 in Chemistry class in high school might be a passing grade, but in the world of CDC cruise ship inspections, it’s low enough to earn a failing grade.

For the residents of the Odyssey, the promise was simple: a three-and-a-half-year journey around the world on a ship they could call home. But a recent failed health inspection by the U.S. Centers for Disease Control and Prevention (CDC) is the latest in a series of setbacks for the vessel and its operator, Villa Vie Residences.

This story is more than just a bad score; it’s a look at the challenges of converting an older ship into a full-time home for 900+ residents.

The Failed Inspection and its Findings

On July 9, 2025, the Odyssey was inspected by the CDC and received a score of 81, the lowest inspection score of the year so far.

A passing grade is 86 and a few ships this year barely scrapped by. The inspection report revealed numerous issues, with the most serious concerns centered on the ship’s potable water system.

Read more: 15 cruise ships that scored a perfect 100 this year so far

The report indicated that during water bunkering operations, chlorine levels in the drinking water were consistently below the required minimum and that no corrective action was taken. A major safety hazard was also identified: a drain line from the water purification system was hard-piped to a gray water tank, creating a risk of cross-contamination.

Other issues were found throughout the ship, including:

  • Food Safety and Equipment: Inspectors found a greasy waffle iron stored with clean items, along with several refrigerators and other food-holding units that were out of service.  One note stated that some food was held at unsafe temperatures (like cream at 56°F).
  • General Maintenance: Problems with poor deck conditions, dusty overhead areas, and standing water were noted. Even the swimming pools were cited for not having proper safety signs and depth markers.
  • Pest Control: The presence of fruit flies in a pantry pointed to a pest control problem.

The Ship’s Troubled Past

The Odyssey is not a new ship, and it hasn’t been smooth sailing for a while. It’s a 30-year-old vessel that has sailed under different names and owners, most recently as the MS Braemar. Villa Vie Residences purchased it in late 2023 with the goal of converting it into a residential cruise ship.

This conversion process, however, had its bumps along the way.

The ship’s maiden voyage, which was supposed to start in May 2024, was delayed multiple times due to technical issues, including problems with the rudder stocks.

The company’s founder, Mikael Petterson, has openly discussed the difficulties of reactivating a 30-year-old ship that had been sitting around for several years.

So, What’s Next?

The Odyssey is now out of U.S. waters, so a re-inspection won’t happen until it returns to a U.S. port.

However, the company is required to fix all the problems found in the report. Petterson has pointed out that many of the issues are a result of the ship’s age and design, as it wasn’t built to today’s U.S. public health standards.

He has also noted that the ship has passed other health inspections since leaving Europe. The company states it is taking the feedback seriously and is confident a future inspection will result in a passing score.

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