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Travel tech platform’s rule for innovation: kill what you started and make it better

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Frederic Lalonde, co-founder and chief executive officer of Hopper. The Hopper app has more than 120 million downloads, and 70 per cent of users are Gen Z and Millennial.Christinne Muschi/The Globe and Mail

Frederic Lalonde once tried to predict the weather. When customers purchased coverage for their trip through his travel marketplace app, Hopper, he’d refund them if it rained the whole time they were away.

“It turns out that’s a hard thing to do,” laughs Mr. Lalonde, co-founder and chief executive officer of the Montreal-based company. “There have been a lot of things that we’ve tried that didn’t work, but there have been way more that have.”

Founded in 2014, Hopper is a technology platform that facilitates billions of dollars of travel every year. The app has been downloaded 120 million times. Hopper has raised more than $750-million of private capital, and is considering going public. Past equity deals have valued Hopper at $5-billion.

The company’s path hasn’t taken a straight line, something that’s not just common but a necessity for many businesses. One-third of respondents to a 2024 PwC Canada survey of CEOs said their business may not be around in 10 years if they stay on their current path.

“Leaders face a choice: to rethink how their businesses create, deliver and capture value or watch their companies fall behind their more agile competitors,” writes PwC. “It’s all about embracing business model reinvention to secure the future of your organization.”

That’s what Hopper has done, from their start as a flight price prediction app. The company’s first iteration required a database that took six years to build, in the era before cloud-based computing and widespread use of artificial intelligence. “It’s called deep tech now, but back then it was just called being slow,” says Mr. Lalonde, a former Expedia executive.

When the COVID-19 pandemic hammered the travel industry, Hopper had to adjust. “First of all, we had to refund half a million customers. That was chaotic. We decided to invest heavily in building automatic refundability because we learned a lesson.”

Hopper experimented with price freezing and travel disruption products. For a small fee, users could protect themselves against increases in booking costs or the costs of rebooking if their travel plans changed.

“Give me a little bit of money and I’ll pay the difference if the price goes up. Or if you need to cancel, we can pay for your difference. We’re underwriting all the risk,” Mr. Lalonde says.

“The fact that they [Hopper] continue to create new values that investors are willing to jump on board with is a testament to a scrappy company,” says Daniel Clark, an assistant professor of entrepreneurship at Western University’s Ivey School of Business.

Mr. Clark’s research explores the decision-making of entrepreneurs around starting, expanding and taking their ventures global. For Hopper, a key to growth came with the creation of HTS, or Hopper Technology Solutions. This business-to-business division launched in 2021 with the announcement of a Capital One Travel portal executed through Hopper.

Since then, Hopper has entered into numerous partnerships with banks, airlines and travel brands around the world, including Air Canada, SMCC (the largest credit card provider in Japan) and Tripadvisor. They can integrate the HTS travel fintech products into their own direct channels. HTS now makes up 75 per cent of Hopper’s revenue. “It completely outstripped our consumer business very quickly. It took about a year to take it over,” says Mr. Lalonde.

“They’re not leeching money off an existing transaction, they’re adding value to the transaction, which is a really brilliant thing to do,” says Mr. Clark.

Data are always at the roots of the company. Hopper’s algorithms process and archive trillions of data points, and analyze over 30 billion price points in real-time every day, so that users never miss a deal.

A big part of the company’s success, says Mr. Lalonde, is being nimble and maintaining a startup mentality.

“A lot of what I’ve learned around this is creating a culture that embraces the wonderful, wild journey of invention, and having people comfortable about changing what they do – killing the thing they started and making it better.”

He says there’s a notion in business that everything is about risk. But risk isn’t just about mitigating potential negative effects. “What if the greatest risk was the thing you didn’t do? What if you didn’t start Airbnb, you didn’t invent Google or you forgot to start OpenAI? What if you had that great idea, but didn’t execute it because you were worried that it wasn’t going to work, or that you’d break this other thing?”

Keeping his company relatively small is also a deliberate creative strategy. Hopper has about 500 employees, only two-and-a-half times more than the 200 it had six years ago. Since then, the company has had exponential revenue growth. Although Hopper doesn’t share precise figures, some reports estimate that revenues are up at least 35 times over 2019.

“We try to do with hundreds of people what other companies do with thousands,” Mr. Lalonde explains. “We find that smaller, more focused teams do better. They’re more adaptive, and it creates better working environments.”

Failure is part of creativity and invention, he says; what matters is what comes next. It takes maturity to admit something hasn’t worked, ask what has been learned and figure out how to get it right.

“Just failing doesn’t cut it. But if you find your own voice in that and have the right people, you can create incredible things.”



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Travel Apps & Platforms

Travel App Platforms Market is Booming Worldwide

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Travel App Platforms Market

The Travel App Platforms Market report offers a thorough analysis on the market status and forecasts the upcoming market size of the Travel App Platforms Industry by analyzing the historical data. The report describes all the market verticals and their worth in contributing to the market size. It includes the market overview, segments, applications, actions and trends for the Travel App Platforms Market industry. It also provides a detailed study on market status, trends, growth rate, market drivers, opportunities and constraints etc.

The Travel App Platforms market size is expected to grow from USD 242.4 Billion by 2030; it is expected to grow at a CAGR of 9.2% from 2024 to 2030. This report spread across 120 Pages, Profiling 10 Companies and Supported with 112 Tables and 49 figures are now available in this research.

Request Free Sample Report or PDF Copy @https://www.forinsightsconsultancy.com/reports/request-sample-travel-app-platforms-market

**Report Scope

This report aims to provide a comprehensive presentation of the global market for Travel App Platforms, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Travel App Platforms.

**By Company

– Virtuoso

– Abercrombie & Kent

– Luxury Retreats

– Black Tomato

– Zicasso

– Inspirato

– Original Travel

– Butterfield & Robinson

– Scott Dunn

– Indagare

**Segment by Type

-Exclusive Concierge Apps

-High-End Accommodation Apps

-Premium Transportation Apps

-Bespoke Itinerary Apps

**Segment by Application

-Luxury Vacation Planning

-VIP Travel Concierge

-High-End Accommodation Booking

-Exclusive Transportation Services

-Customized Travel Itinerary Planning

**Production by Region

– North America

– Europe

– China

– Japan

Direct Purchase of the Global Travel App Platforms Market Research Report (Use Available 25% Discount) @ https://www.forinsightsconsultancy.com/buy-now-travel-app-platforms-market

This report presents the worldwide Travel App Platforms Market size (value, production and consumption), splits the breakdown (data status 2019-2024 and forecast to 2030), by manufacturers, region, type and application. This study also analyzes the market status, market share, growth rate, future trends, market drivers, opportunities and challenges, risks and entry barriers, sales channels, distributors and Porter’s Five Forces Analysis.

**Table of Contents

1 Travel App Platforms Market Overview

1.1 Product Definition

1.2 Travel App Platforms Segment by Type

1.2.1 Global Travel App Platforms Market Value Growth Rate Analysis by Type 2024 VS 2030

1.2.2 Exclusive Concierge Apps

1.2.3 High-End Accommodation Apps

1.3 Travel App Platforms Segment by Application

1.3.1 Global Travel App Platforms Market Value Growth Rate Analysis by Application: 2024 VS 2030

1.3.2 Luxury Vacation Planning

1.3.3 VIP Travel Concierge

1.3.4 High-End Accommodation Booking

1.3.5 Exclusive Transportation Services

1.3.6 Customized Travel Itinerary Planning

1.4 Global Market Growth Prospects

1.4.1 Global Travel App Platforms Production Value Estimates and Forecasts (upto-2030)

1.4.2 Global Travel App Platforms Production Capacity Estimates and Forecasts (upto-2030)

1.4.3 Global Travel App Platforms Production Estimates and Forecasts (upto-2030)

1.4.4 Global Travel App Platforms Market Average Price Estimates and Forecasts (upto-2030)

1.5 Assumptions and Limitations

2 Market Competition by Manufacturers

2.1 Global Travel App Platforms Production Market Share by Manufacturers (2019-2024)

2.2 Global Travel App Platforms Production Value Market Share by Manufacturers (2019-2024)

2.3 Global Key Players of Travel App Platforms, Industry Ranking, 2023 VS 2024 VS 2025

2.4 Global Travel App Platforms Market Share by Company Type (Tier 1, Tier 2 and Tier 3)

2.5 Global Travel App Platforms Average Price by Manufacturers (2019-2024)

2.6 Global Key Manufacturers of Travel App Platforms, Manufacturing Base Distribution and Headquarters

2.7 Global Key Manufacturers of Travel App Platforms, Product Offered and Application

2.8 Global Key Manufacturers of Travel App Platforms, Date of Enter into This Industry

2.9 Travel App Platforms Market Competitive Situation and Trends

and More…

Inquire before buying this premium Report @ https://www.forinsightsconsultancy.com/contact-us

**Related Reports

Travel Management Company (TMC) Market-https://www.forinsightsconsultancy.com/reports/travel-management-company-tmc-market

Travel Agencies Market Trend Analysis Research Report

https://www.forinsightsconsultancy.com/reports/travel-agencies-market

**About Us:

For Insights Consultancy is a one stop industry research provider of actionable intelligence. We help our clients in getting solutions to their research requirements through our syndicated and consulting research services. We are a specialist in Life Science, Technology, Healthcare, Manufacturing, Automotive and Defense, Food Beverages, Chemical etc.

**Contact Us:

If you have any queries about this report or if you would like further information, please

Contact Person: shreyas patil

E-mail: shreyas.p@forinsightsconsultancy.com

This release was published on openPR.



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Stay Connected, Stay Adventurous: TravlFi for Life on the Road

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RV Life in the Digital Age: How Every Kind of Traveler Stays Connected with TravlFi

Life on the road has never looked better—or been more connected. Whether you’re running a business from a campsite, homeschooling from a national park, or just trying to stream your favorite show from the mountains, reliable RV internet is essential. That’s where TravlFi comes in.

Designed for RVers and travelers, TravlFi makes mobile Wi-Fi simple, seamless, and stress-free. With contract-free data plans, access to multiple nationwide networks, and easy setup, TravlFi helps you stay online during your adventures.

Nationwide Coverage Without Commitment

TravlFi was built specifically for travelers who don’t want to be tied down to one carrier, one contract, or one location. Unlike traditional providers, TravlFi devices connect to multiple nationwide networks, automatically finding the strongest signal available, even in places your cell phone might struggle.

With contract-free plans and a flexible, traveler-first approach, TravlFi makes it easy to stay connected on your terms. No roaming charges, no cancellation fees—just reliable coverage when and where you need it most.

For Digital Nomads: Work from Anywhere—Literally

Being a digital nomad means your office might be a forest, a beach, or the passenger seat of your RV. TravlFi’s JourneyGo Hotspot gives remote workers the freedom to stay connected with:

  • Strong, secure 4G LTE internet that covers 99% of the U.S.
  • Automatic network switching for the best available signal
  • Fast upload/download speeds ideal for video calls, cloud files, and remote desktop apps

With TravlFi, you can ditch spotty campground Wi-Fi and confidently hit “Join Meeting” from the edge of a canyon—or your cozy dinette.

For RVing Retirees: Stay Connected, Stay in Control

For retirees embracing the full-time RV lifestyle, staying in touch with loved ones—and managing day-to-day tasks—requires a strong digital connection. TravlFi’s JourneyXTR Router makes it easy to:

  • Stream your favorite shows or catch up on news from anywhere
  • Bank, budget, and manage healthcare tools securely on the road
  • Video chat with grandkids without the frustrating lag

Whether you’re chasing 70-degree weather or crossing off your bucket list destinations, TravlFi lets you enjoy the journey without losing touch with the people and tools that matter most.

For Full-Time Families: Powering School, Streaming, and Sanity

Full-time families on the road juggle everything from Zoom classrooms to streaming entertainment, all while bouncing from park to park. TravlFi’s XTR Pro 5G Router keeps your RV household connected with:

  • 5G Wi-Fi support for up to 128 devices
  • Enough bandwidth to stream, game, upload, and homeschool simultaneously
  • A mobile setup that works for the whole family with 4G/LTE backup

Forget campground internet that crashes at dinner. With high-speed internet for RV families, everyone stays happy, entertained, and on track.

For Weekend Warriors: Coverage When You Want It

You don’t need to be a full-time traveler to benefit from solid RV Wi-Fi. TravlFi is perfect for part-timers who want on demand connectivity without a long-term contract. You’ll get:

  • A device that’s ready to go as soon as you power it on
  • Monthly data plans that flex with your trip schedule
  • Private, secure Wi-Fi wherever your weekend takes you

Just pack it, power it, and connect. No installations, no obligations—just strong internet when you need it.

FAQs

Can I use TravlFi while my RV is in motion?

Yes, TravlFi connects to most cellular towers. As you move to different locations TravlFi will automatically switch to the best available tower in that area.

Do I need internet for TravlFi to work?

No, TravlFi provides the internet! Thanks to eSIM technology, TravlFi automatically connects the device to the strongest available signal from most cellular towers in its area.

Can I stop or pause my service?

You may pause or cancel your subscription with TravlFi at any time and you won’t pay a reactivation fee when you’re ready to turn your service back on.

How does monthly billing work?

TravlFi’s pay as you go data plan costs are straightforward with a one-time activation fee. Monthly payments are made every month, from the date of your initial activation. Each monthly payment covers your next month of service. You may cancel your TravlFi subscription at any time and won’t pay a reactivation fee when you’re ready to turn your service back on.

Does TravlFi work in Canada and Mexico?

Yes, TravlFi offers Canada & Mexico Data Plans to ensure your connectivity needs are met even beyond borders.

Freedom on the Road Meets Freedom to Connect

Whether you’re boondocking in the desert, driving along the coast, or parked lakeside soaking in the sun, TravlFi is your travel-tested connection to the digital world. Say goodbye to laggy campground Wi-Fi and hello to the freedom of staying connected—on your terms.

Learn more about TravlFi



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Generations of Journeys: Pep Boys’ Proven Prep for Every Mile

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Back in 1921, four ambitious friends—Emanuel “Manny” Rosenfeld, Maurice “Moe” Strauss, Moe Radavitz, and W. Graham “Jack” Jackson—each threw $200 into the pot and cranked open the doors of what would become an American automotive legend: the original Pep Boys store.

Since opening that first location in Philadelphia over 100 years ago, Pep Boys has served communities across the United States. Today at our 800+ locations, our mission remains the same as it was back then: to make quality car care simple, convenient, and accessible to everyone.  Make an appointment at your local shop today.

Fueled by Friendship: How Three Guys Changed Car Care Forever

When Pep Boys opened its doors, the golden age of cars was getting underway… and with it, the rise of the great American adventure. The three friends saw an opportunity to help a wave of new vehicle owners care for their cars and trucks. They likely couldn’t have imagined what was to come. 

What started as a single store quickly expanded when the shops added auto service bays to help a fast-growing number of car owners care for their vehicles. That was the missing piece of the puzzle, and it helped to fuel America’s love affair with the open road. 

A century later, Pep Boys is still rolling strong, proving that a little ingenuity, a lot of elbow grease, and a drive to always do right by your customer can take you a long way. 

The Trio That Never Took a Backseat

Many people know Pep Boys because of the iconic, hand-drawn faces that have represented the founders—and cemented their friendship forever—since 1925. 

As decades rolled by, these caricatures have changed a bit…but don’t we all? Manny ditched the cigar (modern times call for modern icons), but the heart of the trio stayed the same. Manny’s bespectacled knowledge, Moe’s welcoming smile, and Jack’s friendly wink that says “we know cars” still invite vehicle owners in for expert care.

Under their watchful eyes, the Pep Boys team remains committed to keeping you moving. We’d like to think that they’d be proud to see how we continue to do right by our customers, advising them on how to get their vehicle ready for life’s adventures, where that be a quick drive to the neighborhood grocery store for essentials or an epic, coast-to-coast family roadtrip. 

6 Essential Car Tips Before Hitting the Road

Speaking of trips, don’t forget to ensure your vehicle is road-ready before you set out on YOUR next adventure. Use this expert advice from Pep Boys ASE-certified technicians to keep you moving smoothly and safely—in any season of the year.

1. Prioritize Your Oil Change

Fresh oil keeps your engine running efficiently and prevents unnecessary wear—especially over long distances. If you’re due (or even close to it), schedule an oil change before your trip. It’s a quick service that delivers long-term peace of mind.

2. Check Your Tires (and Get the Right Ones)

Tires aren’t just about traction—they’re about safety and performance. At Pep Boys, you can choose from trusted tire brands like Michelin, Goodyear, and Kumho. Plus, you get expert guidance on what fits your vehicle and your budget.

Want your tires to go the distance? Don’t skip tire maintenance like rotations, balancing, and alignments—we can help with all of it.

3. Test Your Brakes Before You Cruise

Squeaks, squeals, or grinding noises are your brakes’ way of waving a red flag. Even if they sound fine, a quick inspection is smart before clocking serious miles. Our Brake Service ensures you stop just as confidently as you go.

4. Make Sure Heating & Cooling Systems Are Ready

Whether you’re battling summer heat or chilly mornings, your car HVAC system needs to perform. Weak airflow? Strange smells? Warm air when it should be cool? Bring it in for a checkup—comfort on the road is key.

5. Don’t Leave Your Battery to Chance

A dead battery is a road trip killer. If yours is over 3 years old, consider a replacement. If it’s newer, a free battery test at Pep Boys can tell you if it’s strong enough for the long haul. If not, our Battery Replacement service has you covered.

6. Pack (and Check) an Emergency Kit

Preparedness is more than peace of mind—it’s a must-have. Load up on essentials like jumper cables, a flashlight, tire repair tools, non-perishable snacks, and first-aid supplies. You may never need it, but if you do, you’ll be glad you have it.

Bonus Tip: Want it all checked off in one stop? Pep Boys can help with every item on this list—from tires and batteries to brakes and A/C service. Book your appointment today and hit the road with confidence.

The most unforgettable adventures don’t begin at the destination—they start in the driveway, with a vehicle that’s road-ready and raring to go. Our expert technicians are here to make sure your car is just as prepared as you are. From oil changes and tire checks to brake service and battery replacement, we’ve got everything you need to drive with confidence. So fuel up, buckle in, and let Pep Boys handle the rest. 

When it’s time to decide where the road should lead, don’t forget to explore our exclusive Pep Boys-approved Roadtrips—handpicked routes designed to turn your next drive into something truly epic. Adventure is calling—and we’ll help you answer it.



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