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ChatGPT rockets to 700M weekly users ahead of GPT-5 launch with reasoning superpowers

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OpenAI’s ChatGPT will reach 700 million weekly active users this week, the company announced Monday, cementing its position as one of the fastest-adopted software products in history just as the company prepares to release its most powerful language model yet.

The surge is a 40 percent jump from the 500 million weekly users ChatGPT had at the end of March and marks a fourfold increase from the same period last year. The explosive growth rivals the adoption rates of platforms like Zoom during the pandemic and early social media networks, underscoring how quickly AI tools have moved from experimental to essential.

The milestone comes at a strategic moment for OpenAI, which reportedly plans to launch GPT-5 in early August, citing sources familiar with the company’s plans. The timing suggests OpenAI is orchestrating a coordinated push to dominate the AI landscape before competitors can close the gap.

“Every day, people and teams are learning, creating, and solving harder problems,” said Nick Turley, OpenAI’s vice president of product for ChatGPT, in announcing the user benchmark. “Big week ahead.”


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GPT-5 will combine reasoning powers into single AI system

The upcoming model goes beyond an incremental upgrade. According to people briefed on the project who spoke to The Information, GPT-5 will integrate OpenAI’s advanced reasoning capabilities from its o3 series directly into the flagship GPT platform, creating what CEO Sam Altman has described as “a system that integrates a lot of our technology.”

This integration marks a strategic shift for OpenAI, which has previously released reasoning models separately from its general-purpose language models. By combining these capabilities, the company aims to reduce user confusion about which model to deploy for specific tasks while creating a more powerful unified system.

The consolidation also serves OpenAI’s broader ambition to achieve artificial general intelligence, or AGI — a milestone that would trigger significant changes to its partnership with Microsoft. Under their current agreement, achieving AGI would force Microsoft to relinquish its rights to OpenAI’s revenue and future models, potentially reshaping one of the most consequential partnerships in technology.

Altman has tempered expectations, however, stating that GPT-5 won’t reach “gold level of capability for many months” after launch, suggesting the AGI threshold remains beyond immediate reach.

Business customers jump to 5 million as revenue hits $13 billion

The user growth reflects ChatGPT’s expanding role in corporate America. OpenAI now serves 5 million paying business customers, up from 3 million in June, as enterprises increasingly integrate AI tools into core operations. Daily user messages have surpassed 3 billion, reflecting not just growth in users but intensifying engagement with the platform.

This surge in business adoption has driven OpenAI’s annual recurring revenue to $13 billion, up from $10 billion in June, with projections suggesting it could exceed $20 billion by year-end. The revenue growth, combined with a recent $8.3 billion funding round that valued OpenAI at $300 billion, provides the financial foundation for the massive infrastructure investments required to maintain its technological edge.

Those investments are substantial. OpenAI has committed to a $30 billion annual lease with Oracle for data center capacity and struck an $11.9 billion deal with cloud provider CoreWeave, while planning international expansion through partnerships like Stargate Norway and a major data center project in Abu Dhabi.

The rapid growth comes as OpenAI faces mounting pressure from well-funded rivals eager to capture market share. Google’s AI search product, AI Overviews, claims 2 billion monthly users across more than 200 countries, while its Gemini App reports 450 million monthly active users. Anthropic, backed by significant investments from Amazon and others, is reportedly seeking to raise up to $5 billion at a $170 billion valuation, according to Bloomberg.

Meta has made significant strides with its Llama models, while Elon Musk’s xAI continues to attract attention and investment. The competitive landscape has intensified the AI arms race, with companies pouring billions into compute infrastructure and talent acquisition.

The competition has triggered a talent war among tech giants. Microsoft has reportedly hired more than 20 employees from Google’s DeepMind team in recent months, including former Gemini engineering head Amar Subramanya, The Information reported, as companies raid each other’s AI talent pools.

ChatGPT adds wellness features as AI safety concerns grow

As OpenAI pursues raw capability improvements, the company has also emphasized optimizing ChatGPT for user well-being and productivity. The company recently outlined efforts to help users “thrive in the ways you choose—not to hold your attention, but to help you use it well.”

New features include break reminders and improved support for challenging situations, reflecting growing awareness of AI’s psychological and social impacts. This focus on responsible deployment could prove crucial as regulatory scrutiny intensifies and public debate about AI’s societal effects continues.

When GPT-5 launches, it will include multiple variants — including mini and nano versions available through OpenAI’s API — providing developers and enterprises with options tailored to different use cases and computational requirements.

700 million users signal AI’s mainstream business adoption

The convergence of ChatGPT’s user growth and GPT-5’s launch marks a pivotal moment for the AI industry. OpenAI’s ability to maintain its lead while competitors rapidly advance will likely determine the sector’s trajectory for years to come.

The company’s success has already reshaped how businesses think about AI integration, moving the technology from experimental projects to core operational tools. The 700 million user figure shows this transformation is accelerating, with implications extending far beyond technology into education, creative industries, and knowledge work.

For enterprise customers, the user growth provides confidence in ChatGPT’s stability and longevity — crucial factors for organizations making long-term AI investments. The platform’s scale also creates network effects, as widespread adoption drives improvements in model training and capability development.

OpenAI now faces a test that will define the company’s future: whether it can convert unprecedented user growth into sustained market dominance. In a field where yesterday’s breakthrough becomes tomorrow’s baseline, 700 million users might just be the beginning.



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Funding & Investment in Travel

AI-Powered Sales Automation Startup Clay More Than Doubles Valuation To $3.1B

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Sales automation startup Clay has raised $100 million in a Series C round of funding that more than doubles the company’s valuation to $3.1 billion, the company told Crunchbase News on Tuesday.

Alphabet’s independent growth fund, CapitalG, led the round. Existing backers Meritech Capital Partners, Sequoia Capital, First Round Capital, BoxGroup and Boldstart Ventures, as well as new investor Sapphire Ventures, also participated.

Notably, the financing comes just six months after New York-based Clay announced it had secured $40 million at a $1.25 billion valuation in a Series B extension led by Meritech Capital.

In May, Clay completed a tender offer led by Sequoia at a $1.5 billion valuation. The latest infusion brings Clay’s total raised to $204 million since its 2017 inception. The company told Crunchbase News that it “hasn’t touched” the last round it raised.

Clay’s platform aims to “transform” traditional sales and marketing operations, building automated workflows that it says can research thousands of prospects, personalize outreach at scale, and identify revenue opportunities “that would be impossible to find manually.”

It integrates with more than 150 data sources, and its AI agents can perform research tasks such as monitoring competitor mentions to trigger personalized campaigns, or analyzing satellite imagery to count warehouse parking spots as a predictor of customer fit.

The company also claims to have developed something it calls a “GTM (go-to-market) engineering role.”

Kareem Amin and Varun Anand, co-founders of Clay.

“GTM engineering represents the first true AI-native profession, and we believe that it will be tech’s next big job category,” said Kareem Amin, CEO and co-founder of Clay, in a written statement. Amin originally founded Clay and was joined by co-founder Varun Anand in 2021.

Anand told Crunchbase News via email that Clay first coined the role of GTM engineering in 2023.

“GTM engineers combine growth acumen with AI and automation to build revenue engines. We call it ‘engineering’ because they work within certain parameters to build scaled systems — but instead of coding software, they’re coding revenue,” he said.

Clay raised another round to fuel the growth of GTM engineering and make “major” product upgrades, including autonomous agents for research and messaging, the ability to use first-party data, and better signals, according to Anand.

While Clay did not disclose hard revenue figures, it notes that its revenue is “on track to more than triple this year.” The company’s 10,000-plus customers include OpenAI, Anthropic, Cursor, Canva, Intercom and Rippling.

For its part, Capital G said in a blog post that over the past 18 months, it spoke with more than 100 sales and marketing leaders, studied past approaches to the sales and marketing stack, and projected how AI would change go-to-market. Its goal was to develop its perspective on the next era of go-to-market technology.

“Ultimately that work culminated in our deep conviction that Clay will become the de facto go-to-market platform for the AI era,” wrote Jane Alexander — who previously served as CMO of Carta — and Capital G investor Will Noddings.

“For decades GTM teams have had to deal with a suite of point solutions that chip away at pain points but in aggregate created a Frankenstein’s monster of disconnected tools,” they added. “For the first time, Clay gives revenue teams a single platform from which they can launch any campaign, limited only by their imaginations.”

Related Crunchbase query:

Illustration: Dom Guzman

Photo courtesy of Ava Pellor via Clay.


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More Layoffs Are Coming. Here Are Hard-Earned Lessons From A Former CEO Who’s Been There On Doing RIFs The Right Way

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By Seamus McMahon

Reductions in force, or RIFs, are often unavoidable and always painful. I’ve been there. And judging by the latest data from the Crunchbase Tech Layoffs Tracker, RIFs are continuing at a steady pace.

This year, tech firms both large and small have announced layoffs. Even companies in industries with rapid growth, like artificial intelligence, are not immune, as we saw Scale AI announce a 14% RIF in July.

Seamus McMahon

As a leader, you can effectively manage RIFs if you develop a comprehensive strategy and apply the insights gained from the experience and perspectives of other leaders who have been through them.

During my stints as a senior executive and CEO in various banks, I had to shutter more than one business that wasn’t making strategic sense. As a founder, I had to lay off the majority of the team in a business that didn’t find its product-market fit.

In both cases, many of the team members were long-time colleagues and friends. It sucked.

If you are not currently facing a RIF, this is the perfect time to create a strategy for one and hope you will never need it. Regardless, it is still crucial to assess the factors and events that could necessitate such a response.

Let’s explore what those look like.

Factors influencing RIFs

RIFs can be caused by macro and micro factors, the fault of the leadership team, or truly be necessitated with no one to blame.

At the macro level, if you look at venture capital and private equity, limited partners have been vocal about reducing their funding commitments until they see some capital returned. Secondary stock sales are not giving them much comfort that their GPs’ valuations of their portfolio companies are realistic.

The upshot for founders: You may be unable to count on that next raise being as large or coming as quickly as you had planned.

At the individual company level, a RIF may be the best or only way to deal with a change in strategy and market positioning. It may also be the most sensible option to revamp an organization that is no longer streamlined for success. The unexpected loss of a key customer could leave leadership with no choice but to reduce headcount.

One positive aspect that we can draw from the most recent economic data is that the U.S. economy has held up better than many expected, despite or perhaps because of changes in trade policy, tax rules and beyond.

However, uncertainty still looms for the second half of 2025 and into 2026. Including a downsizing scenario in your planning makes strategic sense, no matter how optimistic the outlook generally.

Conducting RIFs with compassion and clear strategic objectives

Your main priority in conducting a RIF should be treating employees with compassion. While this might seem obvious, there have been many instances in recent years where this hasn’t been the case.

I see too many RIF announcements that provide only vague rationales. This may be what your lawyers advise, but it clouds the perception of “Are you really on top of the business?”

Be as clear as you can about why this RIF had to happen and why now. To the extent you can afford severance and placement assistance, the positive impact on the remaining team may be as powerful as retention bonuses for key people. It will pay off in the recruiting marketplace.

Similarly, I have seen RIF plans that cut evenly across the company, without a strategic plan to reallocate resources to the best-performing teams, products and markets. Very often, this leads to a second, or even third, RIF within a year.

Let’s turn to the CEO and top team. Anyone with a shred of empathy will hate announcing and leading a RIF, no matter how justified. However, the remaining team needs leadership that is focused and sympathetic, yet calm and energized about the post-RIF opportunities.

By all means, turn to your peers who have been through this. Mentors and coaches can play a brief but pivotal role in providing guidance and serving as a neutral party to confide in.

Perhaps surprisingly, there is potential upside in downsizing. After a couple of personal repetitions and counseling of other CEOs, I came to realize that a RIF can create opportunities to promote and hire superior talent into new positions. In particular, if you are shrinking one product line or geography, you may be looking to reassign talent to existing teams that you’re able to keep.

Striking the right balance of empathy for those leaving and optimism toward those staying and joining is possible. Focus, conviction and empathy will get you there.

Mistakes to avoid along the way

I’ve been in the business for decades and I’ve learned some lessons. The first is that I wish I had developed both pessimistic contingency plans and optimistic business projections. Even a skeleton plan of how you will reduce burn rates, who stays and who goes, allows leadership to focus on execution and communication when they are most critical.

The next step is to keep your investors informed about this planning. This not only ensures that you look professional, but it also gives you the best chance to get their support when it’s no fun for them either.

On the topic of communication, I learned to keep the story short, candid and in your own voice. If it sounds like a committee or outside counsel wrote your message, you will lose authenticity when it really matters. Reiterate your right to win and your confidence that the RIF sets you up for success.

From a tactical perspective, conduct the RIF mid-week and hold a follow-up town hall on Friday. Letting people know they are being let go on a Wednesday gives them and HR some time to process before the weekend. Similarly, a town hall on Friday gives you the best shot at sending the remaining team into the weekend with the story you want to tell.

Anticipation, planning and clear communication. Done correctly, a RIF can galvanize and focus an organization.


Seamus McMahon is an organizational and strategy consultant who helps individual and corporate clients with executive coaching, team development, succession planning and strategy development. He has had leadership roles in large and small organizations: he ran the global financial services group at Booz Allen, was the CEO of TD Bank USA, led HSBC’s U.S. expansion program, and co-founded Novantas, a data analytics company. During the 2008-2009 economic crisis, McMahon was an adviser to the U.S. Congress on the Troubled Asset Relief Program, and he has served on several nonprofit boards, including the National Council for Economic Education, American Lung Association of New York, and the National Ability Center.

Illustration: Dom Guzman


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Funding & Investment in Travel

SA travel startup TurnStay raises R34m to expand across Africa

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South African fintech startup TurnStay has raised over R34m in a seed funding round to scale its cross-border payments platform for the travel and tourism industry. The round was led by First Circle Capital, with participation from investors including TLCom Capital, Enza Capital, Incisive Ventures, CVVC, and Equitable Ventures.

Turnstay founders Alon Stern and James Hedley | image supplied

Tackling cross-border payment inefficiencies

TurnStay helps African travel operators overcome common barriers like high card fees, failed international payments and long settlement delays.

The platform uses a merchant-of-record model and stablecoin settlement to reduce costs and speed up payments. TurnStay says this can lower transaction fees by up to 70% and improve booking conversion rates.

Founded by fintech operators Alon Stern (formerly Prodigy Finance) and James Hedley (Quicket co-founder), the Cape Town-based startup integrates with popular booking and property management systems.

“This funding represents a major milestone in our mission to make global payment infrastructure accessible to African travel businesses,” said Stern.

Growth plans

TurnStay plans to use the funding to expand into key African markets and further develop its payments infrastructure for the travel sector. Tourism supports more than six million jobs in Africa and generates over R1.8tn annually, but high payment costs continue to constrain growth for local operators.

The startup aims to offer a more competitive alternative to traditional payment providers and global booking platforms by giving African businesses access to the same fintech tools used by international players.

Local operators gain more control

TurnStay’s model allows local travel businesses to settle in rands while accepting payments from international customers. It also enables more direct bookings by bypassing global online travel agents, which typically charge high commissions.

“Our solution consistently delivers cost savings while improving the booking experience for international travellers,” said COO James Hedley.

The company says it has processed over R250m in transactions since raising R5.7m in a pre-seed round last year. It has also secured partnerships with several industry players.



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