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The Resort at Pelican Hill, SoCal’s Private Tuscan Oasis

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Welcome to Checking In, a new review series in which our editors and contributors rate the best new (and revamped) luxury hotels based on a rigorous—and occasionally tongue-in-cheek—10-point system: Each question answered “yes” gets one point. Will room service bring you caviar? Does your suite have its own butler? Does the bathroom have a bidet? Find out below.

The Tom Fazio-designed golf courses offer 36 holes, and stunning coastal views.


Describe the hotel in 3 words: Tuscan tranquility [in] SoCal

What’s the deal?
The Resort at Pelican Hill is a sprawling, Tuscan-style retreat perched above the Pacific in Newport Beach. Modeled after the classical architecture of Andrea Palladio, the 504-acre enclave feels more like a hillside village in northern Italy than coastal Southern California. The resort’s 204 bungalows and 128 villas are spaced across olive tree–lined paths and terraced gardens, ensuring that even when it’s fully booked, the experience remains blissfully tranquil.

Privacy is the real luxury here. Each bungalow features vaulted wood-beam ceilings, limestone fireplaces, and marble baths, along with patios that peek out to the ocean. Villas dial up the exclusivity with butler service, full kitchens, and access to a separate clubhouse and pool. Add in 36 holes of Tom Fazio–designed golf, a massive spa, and a 136-foot-diameter circular pool lined with more than a million hand-cut glass tiles, and you have a resort designed to impress on every level.

While Orange County may not be short on luxury stays, Pelican Hill remains a standout for its ability to feel removed from it all. The grounds are vast, serene, and meticulously manicured, yet you’re just minutes from the beach and some of SoCal’s best shopping and dining. Whether you’re checking in for a romantic escape, a multigenerational family trip, or a week of world-class golf, the resort delivers the kind of polished, sun-drenched experience you expect—and then some.

The Best Room
The crown jewel of Pelican Hill’s villa collection is the Four-Bedroom Oceanview Villa—a two-story, 3,581-square-foot private residence that offers the resort’s most elevated home-away-from-home experience. With sweeping wraparound terraces overlooking the Pacific and the rolling fairways of the Ocean North golf course, the villa is primed for alfresco entertaining, sunset cocktails, or relaxed gatherings of up to 10 guests. Multiple outdoor seating areas, a large dining table, and panoramic coastal views make the terrace a natural extension of the living space.

The living room inside a villa at Pelican Hill.

Inside, the villa includes two master suites (one on each floor), plus two additional bedrooms, each with ensuite marble bathrooms. The interiors feel more like a well-appointed coastal estate than a resort unit: A formal great room with vaulted wood-beam ceilings and a limestone fireplace flows into a gourmet kitchen equipped with Wolf appliances, Sub-Zero refrigeration, granite countertops, and a built-in wine cabinet. There’s also an in-unit laundry room, multiple walk-in closets, and thoughtful extras like pre-stocked kitchen pantries and personalized aromatherapy options. The private garage, meanwhile, has room for not one but two cars—plus direct access to the villa’s interior. It’s the kind of setup that will make long stays and family retreats effortless.

The Rundown

Did they greet you by name at check-in?
We introduced ourselves at the lobby desk, but it was clear the guest attendant was fully briefed about our stay and ready to put it in motion.

Welcome drink ready and waiting when you arrived? Bonus point if it wasn’t just fruit juice.
Yes. The attendant gave us vouchers for complimentary drinks at the lobby bar. We were there to celebrate a milestone birthday, so we happily exchanged them for flutes of celebratory Champagne.

Does the resort have a standout perk?
Yes—and it quietly transforms the entire guest experience. Unlike a typical hotel stay, accommodations at Pelican Hill function more like private homes. Each bungalow or villa includes its own dedicated one- or two-car parking garage, allowing guests to bypass the lobby entirely and drive straight to their unit after check-in. It’s a rare level of privacy and convenience, especially for families, golfers, or long-stay guests.

Even better, every unit includes a full washer and dryer, making it easy to settle in for extended stays or simply pack light. Together, these features give the resort a distinctly residential feel—more luxe private condo than traditional guestroom—and add to the overall sense of ease and seclusion.

The full-size bedrooms in the Pelican Hill Villas add to the residential feel of the resort.

The Resort at Pelican Hill

Private butler for every room?
Villa guests enjoy around-the-clock personal butler service as part of the resort’s elevated villa experience. The 128 villas are supported by dedicated Villa Coordinators and 24/7 staff who can arrange everything from pre-arrival grocery stocking and aromatherapy preferences to intimate, candlelit dinners on the ocean-view terrace.

While the bungalows (guestrooms and suites) don’t come with butler service, the standard resort staff—concierges, front desk teams, housekeeping, and restaurant attendants—are consistently attentive and accommodating. Just about anything you need is a phone call or text away.

Is the sheet thread count higher than 300?
Yes. The sheets are from a private-label linen brand, with a thread count of 490.

Is there a heated floor in the bathroom?
No—but you won’t miss it. Heated floors in Southern California are about as useful as A/C in Antarctica. With temps often in the 70s even in December, the bathroom floors remain comfortably temperate year-round.

Are the toiletries full-sized?
Yes. All toiletries come in full-size containers and are replenished daily by housekeeping. The brand is a private label made exclusively for the property.

136 feet in diameter, the massive Coliseum Pool is arguably the resort’s pièce de résistance.

Is there a private pool for the room’s exclusive use?
No, but you won’t feel shortchanged. While none of the bungalows or villas include a private plunge pool, the resort’s centerpiece—the Coliseum Pool—more than makes up for it. One of the largest circular pools in the world, it spans 136 feet in diameter and shimmers with over a million hand-cut glass mosaic tiles. Surrounded by private cabanas, ocean views, and attentive poolside service, it feels more like a Roman holiday than a typical resort swim. Villa guests also enjoy access to a second, more secluded pool at the Villa Clubhouse, which offers a quieter, more residential vibe.

Is there a standout activity?
One of the more whimsical and luxurious touches at Pelican Hill is the Villa & Vespa Experience, part of the resort’s seasonal Ciao Bella! programming. Guests staying in a villa can purchase their own custom Pelican Hill–branded Vespa Primavera 150 cc, which arrives via white-glove delivery with helmets and a personal training session. During your stay, the Vespa becomes both a stylish accessory and a clever way to zip between your villa, the Clubhouse, and the Coliseum Pool, all with designated scooter parking. It’s a playful twist on resort transportation that adds a dash of Italian flair to the already Tuscan-inspired setting. At the end of your trip, you can take the Vespa home for the ultimate souvenir—or opt into a buy-back program through Vespa LA.

The Villa & Vespa Experience lets you purchase a custom Vespa scooter, which you can use to ride around the 504-acre resort’s winding pathways.

Are the restaurants worth their salt?
Three main dining venues keep guests well-fed at The Resort at Pelican Hill, each offering a distinct take on California coastal cuisine. The signature Pelican Grill, located just off the golf course, serves a refined yet approachable menu rooted in seasonal, locally sourced ingredients. Expect elevated steakhouse staples—prime cuts, wood-fired pizzas, and fresh seafood—alongside standout dishes like lobster risotto finished tableside in a parmesan wheel or seared scallops with citrus beurre blanc. The setting strikes a balance between clubby and coastal, with leather-backed chairs, floor-to-ceiling windows, and a broad terrace that looks out over the 18th fairway and beyond to the Pacific. It’s the kind of place where you could just as easily toast a milestone as you could unwind after 18 holes—and the discerning staff will know the difference. 

Coliseum Pool & Grill offers a more casual, all-day option beside the resort’s iconic circular pool. The poolside menu leans lighter—think fresh salads, seasonal fruit, flatbreads and Mexican favorites—with a focus on SoCal flavors and ingredients. Here, you can sip a midday piña colada and tuck into chicken quesadillas in a cabana, or settle in at sunset for day boat river scallops and a crisp glass of white wine. Despite the relaxed vibe, the kitchen takes its cuisine seriously. To wit, should you crave something more substantial, the full lunch and dinner menus offer heartier fare: everything from Wagyu burgers and SoCal fish tacos to Ora King salmon and a 16 oz. prime bone-in rib-eye. If you prefer not to leave the privacy of your cabana, the staff will even set up a dinner table for you to dine in private.

Come nightfall, guests can opt for a secluded dinner in a cabana at the Coliseum Pool.

For breakfast and quick bites, Caffè & Market and Caffè II serve barista-made espresso drinks—cappuccinos, matcha lattes, cortados—alongside house-baked pastries, sandwiches, salads, breakfast burritos, and more. Both are ideal for grab-and-go options before tee time or a relaxed morning on the terrace.

Is there caviar on the room service menu? If so, what kind?
Not explicitly, but ask and you shall receive. You won’t find black gold on the in-room menu, but The Pelican Grill Café offers three varieties: Russian Ossetra, Kaluga, and Beluga Hybrid, each prepared with chive, egg yolk and white, caper, shallot, crème fraîche, and warm blini.

Do you want to spend Friday night in the lobby bar?
There’s no traditional lobby bar, but the Great Room fills the role nicely. It’s a handsome lounge with warm wood paneling, live music, and a rotating cocktail list. It wasn’t exactly a social hub during our stay (most guests preferred the adjacent terraces or sitting poolside), but it’s a lovely place to toast your arrival with a glass of bubbly as you await escort to your villa.

Would you buy the hotel if you could?
A private Tuscan-style oasis minutes from the Pacific? I’d sign the deed before finishing my welcome drink.

The views from the South Course are jaw-dropping.

The Verdict
The Resort at Pelican Hill delivers a style of luxury that’s quietly rare in Southern California. You want privacy? Here, you can bypass the lobby entirely and drive straight to your private garage, where a sprawling villa or bungalow awaits—complete with a full kitchen, in-unit laundry, and ocean-facing terrace. It’s a setup that feels more like an upscale residential enclave than a traditional hotel. Attentive, low-key staff keep the experience running seamlessly behind the scenes, and should your stay mark a special occasion (as ours did), the Pelican Hill team will go above and beyond to help you celebrate. The result is a sun-drenched SoCal retreat that’s as effortless as it is high-touch—a fitting match for even the most exacting traveler.

Score: 9.5

What Our Score Means:
1–3: Fire your travel agent if they suggest you stay here.
4–6: Solid if you’re in a pinch—but only if you’re in a pinch.
7–8: Very good. We’d stay here again and recommend it without qualms.
9–10: Forget booking a week. When can we move in permanently?

Rates:
Bungalows from $1,165 per night; Bungalow Suites from $1,525; three-bedroom Villas from $2,655. All rates subject to seasonal change.





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Hotels & Accommodations

Stayntouch Powers Seamless Operations at more than 20 of TPG Hotels & Resorts’ Independent Properties

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Bethesda, MD – Stayntouch, a global leader in cloud hotel property management systems (PMS), announced the expansion of its partnership with TPG Hotels & Resorts, a premier hospitality management company with a diverse portfolio of hotels across the United States. TPG now leverages Stayntouch’s flexible PMS to power a portfolio of independent properties representing over 1,400 rooms.

TPG Hotels & Resorts has built a sophisticated and results-driven hospitality management platform. Known for its comprehensive services, from development and purchasing to sales and marketing, TPG combines operational excellence with meticulous execution to drive value and performance for its partners.

Stayntouch’s Best-in-Class PMS delivers:

  • User-friendly, intuitive design that gets staff up to speed quickly, reducing training time and empowering teams to deliver great service from day one.
  • Powerful multi-property management tools that give above-property teams centralized oversight while preserving flexibility and autonomy at the property level.
  • Smart automation that eliminates repetitive manual tasks, allowing staff to focus on what matters most, creating exceptional guest experiences.
  • Responsive, hospitality-savvy support that’s prompt, proactive, and grounded in real-world operational experience.

Stayntouch makes it easy to run a complex hotel portfolio on a single, centralized platform without sacrificing flexibility at the property level. The system is incredibly intuitive—our staff actually prefer it over our legacy PMS and we’re able to get up and running with very little training. On top of that, the support team is outstanding. They’re fast, responsive, and truly understand the day-to-day realities of hotel operations. This combination of smart tech and reliable support makes a big difference for a company like ours. Michael Brown, Vice President of Business Intelligence at TPG Hotels & Resorts

Our partnership with TPG Hotels & Resorts is all about a shared commitment to their growth and success. We work hand in hand with their teams to simplify operations across their portfolio, providing reliable and flexible technology that adapts as their needs evolve. We’re here to help them thrive today and well into the future, no matter how the hospitality landscape changes. Reid Webster, Vice President for Strategic Growth at Stayntouch

About Stayntouch

Stayntouch delivers a full-featured and Best-in-Class cloud property management system (PMS) with a comprehensive library of over 1,200 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations, offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies, including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com.

About TPG Hotels & Resorts

TPG Hotels & Resorts is a premier operator of hospitality assets across all chain scales, including luxury, full service, select service, and upscale independent hotels under the INTERA Collection. With over four decades of operational excellence and more than 650 properties in its historical portfolio, TPG is a trusted hospitality management partner for institutional owners, developers, and investors. For more information, visit www.tpghotelsandresorts.com.

Elliott Mest
MFC PR



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Review | Fairmont Tokyo, the luxury chain’s first outpost in Japan

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Before travelling to Japan to discover the newly opened Fairmont Tokyo, I really didn’t know what to expect.

Established in 1907 with the opening of Fairmont San Francisco, the chain is now part of the French group Accor, the company behind brands such as Raffles and Sofitel. While I was familiar with Fairmont Hotels & Resorts and had the pleasure of staying at the group’s Manila outpost years ago, Fairmont has kept a relatively low profile in recent years, especially for Asia-based luxury travellers – unlike other hotel groups such as The Peninsula, Rosewood, Mandarin Oriental and Aman.

This is set to change with the arrival of Fairmont Tokyo, its first hotel in Japan, which will give the city’s other five-star luxury hotels a run for their money.

The hotel is located in the recently revitalised Shibaura neighbourhood. Photo: Handout

Located in the coastal Shibaura neighbourhood – a quiet area only a ten-minute taxi ride away from buzzy Ginza – the property is flanked on one side by Tokyo Bay and on the other by Tokyo Tower, one of the city’s landmarks.

Given Tokyo’s vast expanse, it’s easy to forget that it’s a port city – something you can truly appreciate if your room or suite faces the sea overlooking Rainbow Bridge, which lights up at night. It’s a welcome change from Tokyo’s urban sprawl, providing some respite from the density and high-rises typical of the metropolis.

The hotel occupies the top floors of a newly built skyscraper owned by Nomura Rea Estate Development Co, a key player in the recent redevelopment of Shibaura. At the waterfront neighbourhood, you can walk along lovely canals, take a break in lush gardens and have a bite at one of the casual eateries dotting the area.

The 20-metre swimming pool overlooks the city’s skyline and Tokyo Bay. Photo: Handout

Like many luxury hotels these days, the journey begins on one of the upper floors, the 35th, where the lobby is located. The breathtaking views start here, thanks to the outdoor terraces that surround the expansive space, and they’re definitely one of the hotel’s main selling points. Also on the lobby level are a spa, a 20-metre indoor infinity swimming pool, an outdoor pool with a relaxation deck, and a well-equipped gym.

Fairmont is not necessarily known for its wellness offerings, but the spa was a very pleasant surprise. All treatments begin with a foot soak performed with a mix of home-grown ingredients such as azuki beans and matcha powder, which you can select before your session. I opted for a facial, which was performed with Japanese jeweller Mikimoto’s pearl-derived skincare – an unexpected touch that definitely made a difference.
The living room in a suite facing Tokyo Bay. Photo: Handout



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Gulmarg authorities take over 137-year-old Nedous Hotel owned by J&K CM Omar’s relatives

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SRINAGAR: The Gulmarg Development Authority (GDA) on Monday took over possession of the famed 137-year-old Nedous Hotel for operating without a valid lease and flagrant violation of directions of High Court of Jammu and Kashmir.

The hotel, which was established in 1888 and owned by relatives of Jammu and Kashmir Chief Minister Omar Abdullah, had allegedly been operating without a valid lease since 1985.

The GDA took action under the Jammu and Kashmir Public Premises (Eviction of Unauthorized Occupants) Act, 1988, in compliance with orders issued by both the Supreme Court of India and the High Court of J&K.

The Assistant Director of Tourism, acting as the designated Estate Officer, oversaw the eviction and transfer of premises to GDA. The operation of taking over possession of the property passed off peacefully in presence of a local magistrate and police personnel in strict compliance with orders of J&K High Court and Supreme Court of India.

A few days back, the GDA served an eviction notice to the hotel management through the Estates Officer (Assistant Director Tourism), following which the take over was processed.

“In exercise of powers conferred under the Jammu and Kashmir Public Premises (Eviction of Unauthorised Occupants) Act, 1988 and in compliance with the orders of the Hon’ble High Court J&K and the Hon’ble Supreme Court of India, it is hereby ordered that the persons presently in unauthorised occupation of the public premises known as Hotel Nedous, Gulmarg, are hereby directed to vacate the public premises forthwith and handover the possession,” read the eviction notice issued by Estates Officer Gulmarg to the hotel management.



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