Hotels & Accommodations
Hand Picked Hotels Promotes Long-Serving Talent, Reinforcing Commitment to Developing Future Leaders in Luxury Hospitality

Hand Picked Hotels, the family-owned collection of 21 luxury country house hotels and spa resorts across the UK and the Channel Islands, has announced the appointment of Olivia Peach as General Manager of New Hall Hotel & Spa in Sutton Coldfield.
This appointment is the culmination of nearly two decades of progressive career development for Olivia, who began her journey within the group as a spa therapist at New Hall in 2006, aged just 18. Her return to lead the property as General Manager represents not only a personal milestone but also a broader testament to Hand Picked Hotels’ long-term investment in nurturing internal talent within the hospitality sector.
Built in the 13th century by the Earl of Warwick, New Hall is widely recognised as England’s oldest listed inhabited moated house. Once built to provide protection in medieval times, the moat is now fed by seven springs, and is lily dappled and tranquil with pond creatures. The hotel’s secluded gardens are enchanting, and 60 bedrooms, including luxury suites featuring antique furnishings, are on offer for guests to experience.
Olivia’s career path has taken her across several of the group’s award-winning hotels, including Rookery Hall Hotel & Spa in Cheshire, L’Horizon Beach Hotel & Spa in Jersey, and St Pierre Park Hotel, Spa & Golf Resort in Guernsey. Her leadership credentials were further honed when she took on the role of Health Club and Spa Manager at New Hall—a position she describes as “running a hotel within a hotel” due to the operational complexity and high guest expectations.
Following a successful period in that role, Olivia was appointed Interim Hotel Manager at Stanbrook Abbey in Worcester in 2023, before returning to New Hall as Deputy General Manager, ultimately taking on full leadership as General Manager in mid-2025.
In her time back at New Hall, Olivia has already delivered strong results. A recent collaboration with Charlotte Tilbury, featuring a rosé champagne afternoon tea, live beauty masterclass, and exclusive pop-up retail experience, saw significant guest engagement and incremental F&B revenue. Future collaborations are already in discussion, including a potential lifestyle partnership with Jo Malone London, aligning with Olivia’s vision of experience-driven luxury that goes beyond the traditional guest stay.
As the UK hospitality industry continues to face challenges in talent retention and recruitment post-Brexit and post-pandemic, Olivia is passionate about changing perceptions around careers in hospitality, particularly in high-end and heritage-led segments.
“Developing and retaining talent is one of our industry’s biggest challenges, but also its greatest opportunity,” says Olivia. “Hand Picked Hotels gave me the platform to build a meaningful career from the ground up. Becoming General Manager at New Hall is a full-circle moment, and a powerful reminder of what’s possible when businesses invest in their people. I’m committed to challenging the traditional mould of leadership and creating a culture that champions wellbeing, celebrates individuality, and opens doors for the next generation of hospitality professionals.”
Julia Hands Chairman of Hand Picked Hotels, comments: “We are incredibly proud to appoint Olivia Peach as General Manager of New Hall Hotel & Spa. Her journey from a part-time therapist to a senior leadership role is not only inspiring; it exemplifies our long-standing belief in promoting talent from within. Olivia has developed her career across multiple properties in our collection, gaining a deep understanding of our guest experience, team culture, and operational standards. She embodies the values we look for in a leader: dedication, curiosity, and a people-first mindset. Her appointment reflects our commitment to building long-term careers and investing in future leaders who understand our brand from the inside out.
Olivia’s appointment reflects Hand Picked Hotels’ continued investment in progressive leadership—where nurturing internal talent and delivering authentic, experience-led luxury go hand in hand to create truly memorable stays.
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Hotels & Accommodations
Sustainable Tourism in Greece: Hotels Invest in Green Solutions to Cut Environmental Impact

Sunday, August 3, 2025
The tourism sector of Greece, which is well-known for its stunning islands and historic sites, is presently going through significant change to bring about green hospitality. The industry has been compelled to reconsider its operations due to the strains of the energy and climate crises as well as the worldwide need for sustainable practices. Greece‘s hospitality sector, which includes both big hotel chains and smaller lodging establishments, is being urged to lessen its environmental impact as environmental concerns gain international attention. The focus is on investing in energy-efficient solutions and implementing green technologies, which not only solve environmental issues but also increase the sector’s economic resilience. With an emphasis on long-term sustainability rather than immediate profits, this change is a fundamental one.
Sustainability: The Key to Resilience in Greek Hospitality
Greek tourism is increasingly shifting from a mass tourism model to a more sustainable approach, focusing on providing high-quality experiences to a smaller, environmentally conscious group of travelers. The new tourism model emphasizes energy efficiency, infrastructure modernization, and the reduction of operational costs. By embracing sustainable practices, hotels can offer greener, more responsible services while attracting eco-conscious travelers who are more willing to pay a premium for environmentally friendly options. Moreover, this approach helps to protect local ecosystems and communities, making tourism more resilient to global crises and energy shocks.
Energy Efficiency: Significant Investments in Green Solutions
The shift towards sustainability has prompted significant investments in energy-efficient technologies. In 2024 alone, the Greek hotel sector invested more than 1 billion euros, with nearly 20% of this sum allocated to projects aimed at improving energy efficiency. These projects included the installation of solar panels, heat pumps, and smart energy systems. Such upgrades are essential for lowering energy consumption, reducing carbon footprints, and ultimately lowering operating costs for hotels. With global energy costs rising, these investments have proven to be a strategic move, offering long-term financial benefits in addition to environmental advantages.
The need for energy-efficient solutions is particularly critical as Greece faces challenges related to climate change. The Mediterranean region is experiencing rising temperatures and more frequent extreme weather events. In response to this, many hotels are increasingly adopting green technologies that help mitigate the impacts of climate change. Solar energy, for instance, provides a sustainable way for hotels to meet their electricity needs while reducing their reliance on fossil fuels. These energy solutions are not only good for the environment but also help hotels reduce costs, making them more competitive in the global market.
Technological Upgrades: A Game-Changer for Greek Hotels
In addition to investing in renewable energy sources, Greek hotels are also embracing technological innovations aimed at improving their overall sustainability. Modernization of hotel infrastructure plays a crucial role in making the industry more energy-efficient. For instance, the use of smart energy management systems allows hotels to monitor and optimize energy usage in real-time. This helps reduce energy waste and ensures that heating, cooling, and lighting systems are operating efficiently.
Better insulation and the installation of modern HVAC (Heating, Ventilation, and Air Conditioning) systems have also been identified as effective ways to reduce energy consumption. Studies show that energy use in hotels can be reduced by as much as 72% through these upgrades. By enhancing insulation and improving system efficiencies, hotels are able to lower their environmental impact while enhancing guest comfort.
The National and Kapodistrian University of Athens is playing a pivotal role in this green transition. The university’s Building Environmental Research Group is at the forefront of research on how hotels can integrate sustainable practices into their operations. This research is helping to shape the future of green hospitality in Greece, with a focus on energy-efficient solutions that can reduce costs and benefit both the environment and businesses.
Dr. Vasilis Ntouros from the university’s research group has highlighted the importance of such upgrades, noting that with the right technologies in place, hotels can significantly cut down on their energy use. His research suggests that energy consumption in hotels can be reduced from as high as 430 kilowatt-hours per square meter annually to under 120 kilowatt-hours simply by installing modern insulation, HVAC systems, and smart energy management.
Challenges in the Transition to Green Tourism
Despite the significant progress, there are still challenges in fully transitioning to a green tourism model. One of the major obstacles is the uneven adoption of sustainable practices across the industry. While large hotel chains are increasingly investing in green technologies, smaller hotels may face difficulties due to financial constraints or lack of knowledge about available solutions.
Currently, only 32% of Greek hotels systematically monitor their water usage, and just 25% have recycling programs in place. These statistics highlight the need for further action to ensure that sustainability becomes a widespread practice across the hospitality industry. The limited use of sustainable practices in some areas is concerning, particularly in popular island destinations where resources are scarce and the effects of climate change are most pronounced.
The Role of Government and Funding in Sustainability
To address these challenges, the Greek government, in partnership with European funding bodies, is offering a variety of financial support mechanisms to help hotels transition to more sustainable models. European Union and national funds are available to help hospitality businesses invest in energy-efficient technologies, reduce their carbon footprint, and improve waste management practices. These financial incentives are essential for encouraging hotels to adopt sustainable solutions and ensuring that the hospitality sector remains competitive in the global market.
In addition to financial support, the government is also providing educational resources and training to help hotel owners understand the importance of sustainability and how they can implement green technologies effectively. This support is crucial for creating a more sustainable tourism industry in Greece, and it helps to build the knowledge base required for long-term success.
New Hotel Classification System: Institutionalizing Sustainability
In a further step towards ensuring sustainability in Greek tourism, the Hellenic Chamber of Hotels, in collaboration with the Ministry of Tourism and the Technical Chamber of Greece, is developing a new hotel classification system based on environmental performance. This new classification will allow hotels to be rated according to their sustainability practices, encouraging more businesses to adopt green technologies and sustainable practices.
This new system will help raise awareness about the importance of sustainability in the hospitality industry and will create a framework for measuring and rewarding environmental performance. By offering incentives to hotels that meet high sustainability standards, the government is helping to foster a greener, more responsible tourism sector.
Conclusion: A Future of Sustainable Greek Tourism
The transition to sustainable tourism in Greece is not just an environmental necessity but also an economic opportunity. As the world faces the challenges posed by climate change and energy shortages, Greece’s hospitality sector is leading the way by embracing energy-efficient technologies, modernizing infrastructure, and adopting green practices. With continued investment, government support, and the pioneering research from institutions like the National and Kapodistrian University of Athens, Greece is well-positioned to become a global leader in sustainable tourism.
As the tourism industry continues to evolve, sustainability will play a central role in shaping Greece’s future as a travel destination. By fostering greener practices, the country will ensure that its rich cultural and natural heritage is preserved for future generations, while also providing travelers with the opportunity to experience Greece in a more environmentally responsible way.
Hotels & Accommodations
USVI hotels take up CHTA membership | Holiday & Travel | Lifestyle

A total of 48 hotels and resorts from the United States Virgin Islands (USVI) have officially joined the Caribbean Hotel and Tourism Association (CHTA), marking a strategic step that deepens the territory’s integration with the wider Caribbean tourism community.
This membership was facilitated through the U.S. Virgin Islands Hotel and Tourism Association (USVIHTA) and the St. Croix Hotel and Tourism Association, both of which are now full-fledged member associations within the CHTA. The move gives USVI hotels a stronger collective voice in regional and international tourism discussions, while also granting access to vital industry resources, training programs, advocacy support, and networking opportunities.
Local hotel leaders highlight that joining the CHTA will help enhance operational efficiency, reduce costs, and improve profitability for member properties. It is also seen as a significant milestone toward regional unity and a proactive role in shaping policies that influence tourism across the Caribbean.
The CHTA represents a diverse range of accommodations, including hotels, villas, and condominiums, with a mission to drive business growth and promote sustainable tourism throughout the region. The expansion of its membership to include USVI hotels is expected to provide better access to market intelligence and a greater capacity to influence key tourism decisions.
This new phase of regional participation positions USVI hotels to collaborate more effectively on shared priorities and strengthens their representation in strategic matters impacting Caribbean tourism. The decision underscores a broader initiative to consolidate Caribbean tourism through regional cooperation—seen as essential to tackling current challenges and seizing emerging opportunities in today’s competitive global tourism landscape.
Hotels & Accommodations
US Issues Security Alert for Karachi Over Threat to Luxury Hotels

The US State Department has issued a security warning for Karachi after receiving intelligence about a possible threat against luxury hotels in the city.
In a precautionary move, the US Consulate General in Karachi has temporarily barred official visits by American government staff to these hotels.
“The US Consulate General Karachi received a report of a threat directed at high-end hotels in Karachi,” the mission said in a statement, adding that access for US government personnel would remain restricted until further notice.
The alert comes amid persistent concerns over safety in Pakistan’s largest cities, where political unrest, sectarian tensions, and terrorist violence have periodically erupted. While the consulate did not disclose specifics of the threat, officials noted that Washington routinely adjusts security protocols for its diplomats in response to credible intelligence.
US citizens in Pakistan are being urged to avoid large gatherings, remain vigilant, and keep a low profile, especially in venues popular with foreigners, such as upscale hotels, restaurants, shopping malls, and tourist sites. The advisory also reiterated that Pakistan is under a Level 3 travel warning, which urges travelers to reconsider visiting due to terrorism and armed conflict.
Karachi, despite local efforts to improve safety, has experienced periodic violence in recent years. Luxury hotels, often frequented by diplomats, aid workers, journalists, and business travelers, are considered potential targets in the event of attacks.
The move to restrict staff travel reflects the US government’s broader policy of proactive risk management at its diplomatic missions. Security analysts note that while not all alerts point to an imminent danger, they are based on intelligence reviews and treated seriously. The consulate’s decision highlights the ongoing difficulties of safeguarding US personnel in volatile regions.
The situation is being closely monitored. Restrictions will be lifted once threat levels are reassessed. In the meantime, Americans are encouraged to follow updates from US diplomatic missions and enroll in the Smart Traveler Enrollment Program (STEP) for real-time security information.
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