A Reddit user has shared the alarming story of how their cruise was almost cancelled last minute after making a basic payment error.
When it comes to holidays, cruises are becoming more and more popular options to the general public, which is perhaps no surprise when you consider all the benefits that are included with a life on board.
Some people are even considering switching to life at sea full-time, as it works out than renting a flat or house, which I’m sure is fantastic so long as you get used to the sea legs and can deal with the crushing fact that none of the staff will ever be able to have a relationship with you.
But for one Reddit user, a trip with Royal Caribbean was planned as the perfect anniversary trip, until a small error threw everything up into the air.
What happened to the Royal Caribbean passenger?
Posting on the Royal Caribbean Reddit page, user Norie08 posted: “Hello everyone. I forget to pay my final balance on my Royal Caribbean. Finally, remember it while I’m at work. I’m planning to pay for it after work. But now I have received notice of cancellation of my cruise. Can I still beg them I’m going to pay? I keep calling them, but nobody answers. I’m so sad!”
The customer made a basic error (Gerard Bottino/SOPA Images/LightRocket via Getty Images)
While most of us are worried about forgetting our passports or making sure we have the right colour suitcase when we’re going on holiday, remembering to pay seems like a far less common mistake, but things are very different when it comes to booking a cruise.
Did the Royal Caribbean passenger manage to sort it out?
For those of you on the edge of your seat and worrying for the original poster, then I have some good news. After persevering, they managed to get hold of Royal Caribbean and were able to pay off the final amount.
However, the late payment did mean they lost some of the free things they were expecting to receive due to it being their anniversary.
Their anniversary was nearly ruined (Getty Stock)
They added: “Everyone. Thank you so much. I got it. I contacted them, and I paid my final balance and restored my reservation. I just lost my freebies for the anniversary!”
Royal Caribbean deposit and final payment rules to avoid the same stress
So, if you’re keen to avoid making the same mistakes, there are some rules that you definitely need to follow when booking with Royal Caribbean.
You’ll need to pay a deposit of £75 for a one to five night cruise, £150 for a six to 14 night cruise and £430 for a 15 night or longer cruise per passenger.
For cruises between one to 14 nights, the final payment is required 70 days before you travel.
For cruises 15 nights or longer, the payment is required 120 days before you depart.
The Tennessee Titans will spend parts of the next 10 days on the road, logging a total of nine nights in Tampa and Atlanta on a preseason road trip for joint practices and preseason games against the Tampa Bay Buccaneers and Atlanta Falcons. It won’t be the busiest slate; the Titans will only practice three times with two games in between, meaning there will be four off days. But it’ll be a stretch spent together, and, crucially to coach Brian Callahan, it’ll be a stretch where opponents will be able to start forming their opinions about the Titans.
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“One of the things I’m really looking for is what do those teams say about us when we leave?” Callahan asks rhetorically. “What do they say about how we played, the intensity we practiced with? Those are all things we get to go make an imprint of what our team can be this year.”
Callahan envisions this road trip as an opportunity for his players and coaches to get closer, continuing the ongoing trend of Callahan emphasizing connection and togetherness as team-building tacts. It’s also an opportunity to get ready for the long road trips the Titans will have to endure in the fall; the Titans travel to Phoenix, Denver, Las Vegas and San Francisco this season, with the Raiders and Cardinals trips coming in back-to-back weeks.
The players seem to be bought into the idea. Receiver Calvin Ridley says the trip will go a long way toward bringing the team together. Rookie tight end Gunnar Helm says he’s looking forward to getting closer with his teammates. And offensive tackle Dan Moore Jr., in his first year with the Titans, plans to take advantage of the closeness.
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“I do think it’s a great time for us to bond us a team,” Moore said. “Spend some time on the road. Get to know each other a little bit better, spend a lot more time with each other and just come together.”
Practicing with the Buccaneers presents a long list of challenges. Coach Todd Bowles’ defense blitzes at one of the highest rates in the league, which should test quarterback Cam Ward and the offense’s readiness. Quarterback Baker Mayfield and the Bucs’ talented receiving corps, led by Mike Evans, will be a huge test for the secondary. And then there’s the Florida heat. The forecast calls for mid-90s temperatures and extreme heat with a “real feel” of 104 degrees by the time practice is going to be ending.
When asked if he has any advice for enduring the Florida summer heat, cornerback and Florida native Jarvis Brownlee Jr. said to keep hydrated. And then he repeated his advice four more times.
Another underrated element is these joint practices, and preseason games, will be the Titans’ first opportunities to experience unfriendly environments. Having enemy fans around isn’t high on the list of reasons to go on these trips, but it’s a factor.
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“It’s gonna be us against everybody for the next 10 days,” Helm says.
A road trip is the best kind of liberation — you (and your loved ones, if you so choose) plus the open road and limitless possibilities. Still, to optimally embrace that freedom, some upfront planning is required. These practical tips will ensure the trip is all you hope it will be.
Plan food stops before you leave
Just because you can see those golden arches from the highway doesn’t mean you must stop at that McDonald’s. Much of the country’s tastiest food is located just off the road, in what can seem like unsuspecting locations. “Some of the best expressions of regional food flavors and unique culinary styles can be found in gas stations,” said Frank Beard, a traveling sales rep, to Condé Nast Traveler. “Just because a place has four walls and a gas pump doesn’t mean they can’t do something different.”
Drive no more than 5 hours a day
“If you are planning a trip where you are going to drive, say, 12 straight hours to your destination, just fly if at all possible,” said American Weekender.“It’s not worth wasting an entire day of your trip in the car when you don’t have time to explore.” Clichés exist for good reason, so remember: The journey is indeed the destination. Stop at the dinosaur park you saw from the road. Sleep in, if the mood strikes. And relish the chance to break up the drive with an overnight stop.
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“Stopping overnight in the middle has made my driving days infinitely better over the last half-decade,” said Ben Mesirow at Thrillist. “Every leg of the trip feels more manageable, and even if you have to sacrifice one night at the destination, it’s more than worth the trade-off to arrive calmer, happier and ready to enjoy your vacation.”
Prepare for possible roadside emergencies
One certainty of road trips — and driving in general — is that at some point, there is going to be a car malfunction. Two arguably essential tools to have stowed in your auto are a portable jump starter for a stalled engine and a portable air compressor for pumping tires. “If you’re driving alone or in remote areas where car trouble will really ruin your day,” these mechanisms are “game changers,” said frequent traveler Rachel Engen to Outside magazine.
Give your car the gift of a checkup
Auto maintenance either comes easily to you or it never crosses your mind until those pesky dashboard lights start blinking. If you’re the former, skip ahead. If you’re the latter, gather your strength and get all that maintenance done before you hit the road. “Check the oil, fluid levels, battery and tires,” said Lonely Planet. “Make sure you have air in your spare tire.” Obvious, yes. But obvious is best — especially if you follow through.
Download everything you might need before departure
Picture it: You’ve entered your destination into Google Maps, and the app is guiding you smoothly there. Then, poof: Out goes the cell service. Avoid the abject terror that results and save everything you might need for offline use. That includes “Google Maps, trails, campsites and itineraries,” said Julia, the creator behind Julia Takes a Hike, to Outside magazine. Screenshots of reservations so “you don’t struggle to dig through email without Wi-Fi” is a wise idea, said Engen to Outside. “Make sure your music or audiobooks are downloaded too.”
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This article first appeared in the August edition of Powersports Business.
Summer vacation season has begun, and as Americans gear up for adventure, the high cost of air travel is fueling a road trip renaissance. According to a survey from GSTV, “83% of people said they plan to drive to their summer vacation destination, and 54% said they will drive instead of fly due to the rising cost of airfare.”
Powersports enthusiasts gearing up for summer road trips should ensure their vehicles are up to date on maintenance.
For powersports enthusiasts, a summer road trip may include trailering their ATVs and other on- and off-road vehicles to explore new trails, such as Iron Mountain Resort in Dahlonega, Georgia, Ride Royal Blue Resort in Pioneer, Tennessee, or Badlands Off-Road Park in Attica, Indiana. That is, of course, if their vehicles are up to the challenge.
Before hitting the dirt, riders need to ensure their vehicles are road-ready, and that can be costly. A rule of thumb in the powersports industry is that for frequent riders, an ATV should be tuned up every three to six months, and these costs can add up. For example, a tune-up for an ATV can cost between $100 and $400, while regular oil changes typically range from $30 to $55.
And let’s not forget those items not covered in a tune-up. For example, new tires, shocks, and batteries. According to ATVTires.com, some entry-level tires are priced from nearly $81 to $148 per tire, and for some high-performance tires, the prices go up to nearly $214 to $414 per tire. And remember to maintain those brakes. The price tag adds up quickly if you’re hitting the trails often and/or are covering the cost for the whole family. Keep in mind that maintenance and repair costs have surged in recent years, driven by rising prices across the economy.
For many, the upkeep costs may be too steep to handle without financing. The same applies to purchasing a new vehicle. According to the University of Michigan’s consumer sentiment index, anxiety about inflation, tariffs, and economic uncertainty is pushing consumer sentiment to its second-lowest level since the pandemic. Since January, sentiment has dropped by nearly 30 percent, with many Americans cutting back on discretionary spending.
But all hope of a powersports-filled summer isn’t lost. Like consumers, many dealerships may be feeling the squeeze as inflation rises and discretionary spending dips. However, many continue to be valuable resources for customers by showing them how, through financing, their services team can breathe new life into their existing vehicles. This includes financing everything from essential repairs and tune-ups to upgrades, new accessories, and even gas.
For small businesses that are not offering financing from companies such as Synchrony, this is the time to act. For businesses with existing programs, there is a good chance that many of your current and prospective customers are unaware that they can finance the upkeep of their vehicles. That means it’s time to begin promoting the full extent of these programs online and on-site in the dealership — in store windows, on the store floor, and more.
From there, educate your sales and services teams on the financing options. Make them your store’s financing experts, helping your customers understand how they can use these loans to maintain their current vehicles (and in doing so extend their lifespan) and upgrade accessories that may need replacement. For those riders with relatively new vehicles, be sure to educate them on the benefits of regular maintenance. For example, by financing more frequent tune-ups and replacing worn parts, riders can avoid more significant, and far more costly, repairs down the road. Financing can turn these proactive steps into easy-to-manage monthly payments, saving money and stress over the long haul.
This summer, powersports dealerships could be more than just a place to buy a new vehicle. They can become trusted partners in helping customers extend the life of the equipment they already own, allowing them to embark on their next getaway adventure and generate lasting memories.
Susan Medrano is the senior vice president and general manager at Synchrony Outdoors. With over 25 years of financial services experience, she leads Synchrony Outdoors within the Lifestyle platform. In this role, she provides general management and P&L accountability for Synchrony’s consumer business within the outdoors industries, including powersports and lawn and garden.