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A Beginner’s Guide to AirTable for Data Analysis

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Image by Author | Ideogram

 

Introduction

 
AirTable is a cloud-based, user-friendly, and AI-driven platform for creating, managing, and sharing databases. It combines the best of Excel spreadsheets with relational database management systems. AirTable offers a freemium subscription model, whereby some limited features can be used for free, making it ideal for smaller projects or beginners, whereas the paid version provides advanced features and a larger amount of computing resources.

This article provides a starting point for anyone interested in AirTable and what it has to offer at a beginner’s level, specifically for data analysis. The article walks you through the process of creating a new AirTable app that incorporates some data and uses it for some basic analysis procedures.

 

Signing Up and Creating Your First Project

 
As a cloud-based tool, AirTable does not require downloading a desktop application, but simply accessing its website and signing up. If you have a Google account, for instance, you can use it for a quick sign-up; otherwise, there is the option to register using an email address.

Once signed up, we are ready to create our first project. In AirTable, the concept of base or app is analogous to a project or app — essentially, a container for all the data — so let’s create a new base. If you cannot see at first glance the “create blank app” button, you may have to check for the “Create” button on the bottom-left corner or, alternatively, if there is an “x” icon to be clicked on the top-right corner, click on it and you will be prompted to created a blank app.

You should then see a screen like this:

 

New base (project) in AirTable
New base (project) in AirTable

 

Now it’s time to import some data. AirTable bases consist of one or multiple tables. By default, an empty table named “Table 1” appears. Next to it, there is a tab called “+ Add or import“, which we will click on. In AirTable, there are various options to add data to our project, for instance, from spreadsheets in Google Sheets or Excel, Salesforce, Google Drive, Trello, and many more. We will use one of the simplest approaches: uploading a CSV file, concretely from a URL. To do so, select “CSV file“, and on the left-hand side of the emerging window, choose “Link (URL)“, as shown below:

 

Uploading CSV data via URL
Uploading CSV data via URL

 

Copy the following URL to a dataset I made available for you in GitHub, and paste it into the text field that appears. Then click on the right-hand side blue button, and when asked to create a new table or use an existing one, make sure you create a new table. Do not be tempted to use the existing default table called “Table 1”, as that table schema is not compatible with that of the dataset we are importing.

That’s it! You now have a new table populated with the imported data, which contains records of customers in a shopping mall, with the following attributes:

  • Customer ID: the numerical identifier of a customer.
  • Gender: the customer’s gender, namely male or female.
  • Age: the customer’s age expressed as an integer.
  • Income: the customer’s annual income in thousands of US dollars ($).
  • Spending score: a normalized score ranging between 1 and 100 of the customer’s spending level.

 

Beginning Data Analysis

 
In the imported table, all columns are of numerical type, except for “Gender”, which is categorical. In AirTable, a categorical column with one possible value per instance among a predefined set of them is called “Single Select”. You can check or modify the properties of “Gender” or any other field by hovering on the column header, clicking on the v-like icon that appears, and selecting “Edit field”. For this tutorial, we will leave are column types as they are, and proceed to perform some analysis.

Grouping customers by gender: Grouping data records by values of a categorical attribute is as easy as clicking on the “Group” button above the table. Select “Gender” and then “Collapse all” to see aggregated summaries of your data for each gender. By default, you will see the total (sum) of values per attribute and gender, but you can also choose to see the average (or median, min, max, etc.) values of columns like income, spending score, and so on. This can be done as shown in the following screenshot:

 

Analyzing grouped customers by gender
Analyzing grouped customers by gender

 

We can observe that males have, on average, higher income than females, but women spend more than men.

 

Average income and spending score by gender
Average income and spending score by gender

 

To remove a grouping of the data, simply click on the “Group” icon again, then click on the bin icon next to the created grouping to remove it and see your full, ungrouped table again.

Filtering young customers: Next, let’s try to do a filtering. This is an easy and intuitive operation available at the “Filter” icon next to the previously used “Group” icon. In the pop-up dialog, select “+ Add condition”. A filtering condition consists of three elements: a field or column name, an operator, and a value. Examples of conditions are “Age >= 39”, “Spending Score = 10”, “Gender is not Male”, etc. To filter young customers, we will set the condition “Age < 30”. This should filter a total of 55 customers. One interesting thing to do at this point is to combine the filter made with (once more) a grouping by gender, to check whether the findings about income and spending score in males vs. females still apply for young customers. Once you have tried this, filters can be easily removed similarly to groupings.

Using formulae to define an “income class” field: AirTable allows the creation of new columns under many different approaches, formulae being one of them. Simply click the “+” button next to the right-most column in your table to add a new column, and choose “Formula” as the creation method or column type. For instance, we can use the following formula:

IF({Annual Income (k$)} < 40, "Low",
IF({Annual Income (k$)} < 70, "Medium", "High"))

 

To create a new column called “Income class” whose values (categories) will be defined depending on the value of the annual income column, by following the above formula consisting of two nested conditionals. If you are not familiar with spreadsheet-like formulae syntax, don’t panic, there is a “Create formula with AI” button whereby AirTable’s AI assistant can help build a formula based on your specifications or goal.

 

Using formulae to create a new column
Using formulae to create a new column

 

Using interfaces to visualize your data: Airtable interfaces are used to generate data visualizations. This feature is limited in the free tier, but it is still possible to create simple dashboards with elements like bar charts and pivot tables — that is, cross-column tables that summarize and aggregate the data based on field combinations. To try creating an interface, click on “interfaces” at the top toolbar, and follow the assistant steps. You may end up getting something like this dashboard:

 

Interface dashboard
Interface dashboard in AirTable

 

Note that interfaces are designed to be shareable among teams, e.g., for driving business intelligence processes.

 

Wrapping Up

 
This article introduced AirTable, a versatile and user-friendly cloud-based platform for data management and analysis, combining features of spreadsheets and relational databases with AI-powered functions. The guide provided in this article is intended to introduce new users to AirTable and outline some basic functions for data analysis. Needless to say, while they have not been our main focus, AI features provided by the tool are arguably one of the recommended next steps to explore beyond this point.

 
 

Iván Palomares Carrascosa is a leader, writer, speaker, and adviser in AI, machine learning, deep learning & LLMs. He trains and guides others in harnessing AI in the real world.



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AI in Travel

Delta responds to AI pricing controversy: Travel Weekly

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Delta is pushing back against allegations that it is using AI to price discriminate.

The airline’s chief external affairs officer, Peter Carter, penned a letter on July 31 responding to a series of detailed questions put forward by Senate Democrats Mark Warner of Virgina, Richard Blumenthal of Connecticut and Ruben Gallego of Arizona.

“There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices based on personal data,” Carter wrote.

The controversy stems from Delta’s partnership with Fetcherr, a company that deploys AI to generate real-time dynamic pricing. In a July earnings call, Delta president Glen Hauenstein said that Fetcherr-assisted fares made up 3% of its domestic network and that the airline’s goal is to raise that to 20% by the end of the year. 

At Delta’s Investor Day last November, Hauenstein spoke at greater length about Fetcherr, calling it “a full re-engineering of how we price and how we’ll be pricing in the future.” 

He explained that airlines traditionally set price points, then use revenue management to control access to the inventory of those price points. But over time, those functions will be melded together into a single process of offer management. 

The airline, he added, “will have a price that’s available on that flight, on that time to you, the individual.” Early testing, Hauenstein said at that time, had shown “amazingly favorable” revenue versus traditional pricing.

Now Delta’s plan to rapidly accelerate its usage of AI-assisted pricing, coupled with Hauenstein’s reference to individualized pricing, has generated a backlash. 

On the American Airlines earnings call on July 24, CEO Robert Isom said American will deploy AI only for matters that help travelers, such as operations, product display and employee efficiency.

“This is not about bait-and-switch,” Isom said. “This is not about tricking, and others that talk about using AI in that way, I don’t think it’s appropriate. And certainly, from American, it’s not something we will do.” 

Meanwhile, in their July 21 letter, Warner, Blumenthal and Gallego asked Delta to explain which data it is using to set prices.

“Delta’s current and planned individualized pricing practices not only present data privacy concerns, but will likely also mean fare increases up to each individual consumer’s personal pain point at a time when American families are already struggling with rising costs,” the letter reads. 

In his response, Carter said Delta has no tolerance for discriminatory pricing. Delta’s AI pricing engine uses aggregated data, he said, including purchasing and demand data for specific routes and flights. The tool can also help Delta’s data analysts adapt to new market conditions and can factor in thousands of variables simultaneously.

The pricing tool, Carter added, recommends pricing adjustments both upward and downward, “benefitting both our customers and our business.”

Gallego, though, isn’t satisfied. In a statement issued Aug. 1, the Arizona senator said that Delta is telling investors one thing and the public another. He called for further clarification on whether Hauenstein misspoke during the airline’s Investor Day. 



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Expedia says AI is improving the customer experience and generating revenue: Travel Weekly


NEW YORK — Expedia Group, an early adopter of AI, has deployed the technology throughout its platform and reports tangible results. Development executives discussed it during the Explore Local event held here.

Take, for instance, Scout, an AI-powered system the company created. Scout makes recommendations to Expedia’s hotel partners based on what similar properties in the marketplace are doing.

“Based on these recommendations, our hotel partners last year took a million actions with great results,” said Greg Schulze, Expedia’s chief commercial officer. “These actions resulted in 10% incremental transactions and $6 billion of incremental revenue to our partners.”

AI is also “turbo-charging” Expedia’s advertising products, Schulze said, with artificial creative intelligence that generates images and machine learning-powered programs that select the right images for travelers.

Hari Nair, senior vice president and general manager of Hotels.com, provided an example of how Hotels.com is using AI to improve the traveler’s experience. The OTA was among the first to introduce AI filters. Travelers can search for “a hotel with a balcony and a sauna,” he said. The top three most-searched terms are hotels with parking, free breakfast and all-inclusives.

“The conversion in this case is almost 1.3 times the average conversion rate that we see on our site,” Nair said of users who use AI filters.

On Expedia’s consumer-facing app, a new capability launched in January that utilizes AI to analyze more than 2 million flights a day, said Tracey Weber, senior vice president and general manager of the Expedia brand. Its aim is to find fares “that are at least 20% better than the predicted price,” then alert consumers.

“For our travelers, this is a first step in figuring out where might be a great place to go and really inspire them as a demand driver,” she said.

It’s also a conversion driver, according to Weber, with 15% higher conversion with travelers who use the feature.
Additionally, an AI itinerary builder has gotten a good reception among consumers. Weber said 65% or more of Expedia’s customers who use the feature describe it as “a delightful experience.” 

The importance of AI at Expedia

In a press conference, Schulze said AI is “in our DNA.” Sam Altman, CEO of ChatGPT creator OpenAI, previously sat on Expedia’s board. Today, Alexandr Wang, founder of Scale AI and Meta’s AI chief, is a board member.

Expedia Group, Schulze said, thinks of AI in three main buckets. First is improving Expedia’s experience for travelers and partners alike. Second is working with AI-native companies like OpenAI on several fronts, ensuring travelers are still being directed to Expedia and that the company is providing the right kind of content — and accurate content — for AI engines to consume. Third, he said, is productivity.

The Scout example he gave on stage is an example of the third bucket, Schulze said. In addition to providing actionable recommendations to hotel partners, Scout is also deployed internally with Expedia’s sales and technology teams.

Another internal feature Expedia has created for employees is a framework that helps them choose which Large Language Model (AI models behind generative AI platforms like ChatGPT) is right for any given purpose, according to Karen Bolda, chief product and technology officer of Expedia’s B2B business.

“There are over 60-plus models there, because certain models are better at certain things,” Bolda said.

When it comes to AI, Expedia is always considering whether it should partner with other companies that have developed specific products or develop its own in-house, Bolda said. Partnering often enables the company to move faster.

Today, a big focus is “an agent-to-agent ecosystem,” Bolda said, connecting agents doing things like discovery and shopping. As an example of what that might look like, Schulze described the virtual agents Expedia has long employed to chat with users.

They are “pretty straightforward — you ask this question, you get this answer,” he said. “And the technology has evolved now so much to where it’s much more open and fluid.”

That can be combined with Expedia’s content and data, which he called the company’s biggest strength, “to really help our travelers make informed choices, to help our partners find solutions.”

Important to Expedia’s overall AI strategy, Bolda said, is ensuring it’s built into the platform.

“We’re not bolting it on,” she said. “It’s woven throughout the entire platform.”

Schulze said the company tries to be as nimble as possible with AI, and encourages a lot of experimentation.
“The interesting thing is, as advanced as it is, I’d say we’re still in the early days,” he said.

The New York event was Expedia’s first local Explore event. For more than 20 years, Expedia has held an Explore event, typically in Las Vegas. Recently, the company decided to switch off years, alternating between Las Vegas and its headquarters in Seattle, with the addition of regional events. More regional events will be held in London, Cancun and Bangkok.



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