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Why carmakers need to bring back buttons

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You are driving down the highway when, without warning, traffic comes to a sudden stop as you enter a tunnel. You reach for your hazard lights, but they are not where you expect. Instead of a button, they are buried in a menu on your car’s touchscreen. You tap the screen, but it freezes. Now what?

Since the mid-2010s, many automakers have embraced a buttonless future, inspired by smartphones and Tesla’s minimalist designs. Even safety functions such as hazard lights, windshield wipers and defrosters have moved to digital-only touchscreens. But the dream of a sleek, futuristic cockpit is increasingly colliding with human limits, especially when split-second decisions are critical.

So why did companies pursue this direction in the first place? Beyond the appeal of minimalist design, the shift was largely financial. Eliminating buttons reduces parts and manufacturing complexity. It supports over-the-air software updates, which allow automakers to introduce subscription-based features such as navigation, voice commands and even heated seats without dealer visits. This model mirrors the smartphone industry: sell the hardware, then monetise through software.

But now, a reversal is under way. Carmakers are bringing back the very buttons they once declared obsolete. The pivot is especially striking in Asia. After helping drive the adoption of touchscreen-dominated interiors, the region is now among the first to course correct. 

Chinese EV makers like Xiaomi, BYD and Denza are leading the charge. Xiaomi’s SU7, for example, offers an optional row of physical keys that magnetically attach beneath the central touchscreen. BYD’s Sealion 05 includes buttons on the centre console. Denza, a BYD sub-brand, updated its D9 model by replacing touch panels with switches. In Japan, Subaru, after briefly experimenting with touchscreen-heavy layouts, reversed course this year, reintroducing physical controls in models such as the 2026 Outback.

Europe may prove to be the strongest force in accelerating the dashboard redesign. Euro NCAP, Europe’s car safety authority, has announced that by 2026, essential functions like turn signals and hazard lights must be accessible through physical buttons to earn its top safety rating.

A 2005 Volvo with traditional physical buttons allowed drivers to complete basic tasks in just 10 seconds, less than one-quarter of the time it took in modern touchscreen-equipped cars, where simple tasks took up to 44.6 seconds to complete, according to a Swedish road test by Vi Bilägare. A study by the Transport Research Laboratory found that using in-car touchscreens can impair driver reaction times more than being over the legal alcohol limit or under the influence of cannabis.

From a cost perspective, reintroducing physical controls may seem like a regression. Assuming added costs of around $100 for components, wiring and assembly per vehicle, a global automaker producing 10mn cars annually could face up to $1bn in extra expenses.    

But on a per-unit basis, that is less than 1 per cent of the average retail price of a mid-range car and significantly less than the potential financial risks of relying solely on touchscreens. A decline in Euro NCAP ratings, for example, can dent consumer trust, raise insurance costs and lower fleet sales, particularly in Europe, where fleet purchases account for over half of all new car registrations. Meanwhile, in competitive markets like China, home to over 100 electric car brands, even a slight drop in a brand’s net promoter score — the main measure of customer loyalty — can quickly erode market share. 

The return of the button is part of a recurring pattern in the history of technology. Time and again, industries have mistaken minimalist interfaces for progress. In the early 2000s, mobile phone makers rushed to eliminate physical keys, only to bring back buttons for volume, lock and emergency access. Even the iPhone’s silent mode toggle remains, for the same reason drivers need a hazard button: you can find it without looking.

In aviation, touchscreen interfaces were initially seen as revolutionary, but research since the late 2010s has shown that in turbulence or emergencies, nothing beats the speed of a physical switch. Factory equipment, medical devices and military hardware all continue to rely on dedicated controls. 

Lessons across industries remind us that in critical moments, the human brain defaults to muscle memory. In cars, that means building around how people actually drive. Sometimes, progress means turning back.

june.yoon@ft.com



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‘Cruising is booming:’ Why luxury hotel brands are launching lavish cruise ships | Exclusive

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Ritz-Carlton and Four Seasons are two of the world’s most renowned and expensive and hotel companies.

But forget staying in their hotel rooms – they’re among the top travel brands taking to the water.

And Waldorf Astoria – which is owned by Hilton – is the latest travel firm to strike out, launching a luxury Nile cruise in 2026.

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American personality Martha Stewart on a Ritz-Carlton superyacht. (Instagram/susanmagrino7)

More akin to mega yachts and much smaller than regular cruise ships these vessels hold just a few hundred cashed-up guests. 

Ritz Carlton recently launched its third ship, Luminara, with an A-list filled party.

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Models Kendall Jenner and Naomi Campbell, TV host Martha Stewart, and actors Orlando Bloom and Kate Hudson were among those invited to the extravagant party.

Outside of hotels, on-the-ground tour company Trafalgar announced it is also expanding into river cruising with two new ships, the Trafalgar Verity and Trafalgar Reverie, for sailings on the Rhine and Danube rivers, starting in April 2026.

It's set to bring a new spin on luxury sailing.Upmarket hotel group Four Seasons has revealed new details and images of its first yacht.
Four Seasons I won’t be anything like a normal cruise ship. (Supplied)

Ted Blamey Principal at specialist cruise consulting firm CHART Management Consultants says there are many reasons all these firms want in on the water-bound holidays.

“The first is basically that cruising is booming, so it’s a great opportunity for experienced travel and accommodation companies to capitalise on,” he tells 9Travel.

“Second, I guess, would be, that these organisations, they have very powerful existing guest basis.

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Ritz Carlton
One Ritz Carlton’s super yachts. (Supplied)

“They have a very significant number of past guests who are loyal to the brand, and love it, and why not offer them something new that will continue to get their loyalty and of course, earn revenues.

“I guess another reason is that these same people are open to new experiences.”

Meanwhile he said cruising is unique from a business point of view because guests are captive on the vessel much of the time.

And that means you can control their holiday – as well as retain much of the money they pay to be there.

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Martha Stewart on the Ritz Carlton superyacht
Martha Stewart on the Ritz Carlton superyacht. (Instagram/marthastewart48)

The new players are competing against other luxury cruise brands such as Crystal Crusies, Ponant, Explora Journeys, Azamara, Silversea, and Regent Seven Seas.

But this could be good for the whole industry Ted says.

“I think all of us in the industry have felt for years that competition is a good thing, it grows the market,” he says.

Actress Simone Ashley is the godmother of Luminara from The Ritz-Carlton Yacht Collection. (Getty Images for The Ritz-Carlto)

Even Orient Express, most famous for its lavish trains, is getting involved. It’s planning the world’s largest sailing ship, Orient Express Silenseas, for next year.

Smaller Swiss brand, Aman is also setting sail.

Meanwhile, images show the first vessel for Four Seasons won’t be anything like normal cruiser.

The yacht will have an extendable marina on both sides for water sports, swimming or simply posing for Instagram photos.

Aman at Sea's inaugural ship, Amangati—a 47-suite luxury motor yacht
Aman at Sea’s inaugural ship, Amangati is a 47-suite luxury motor yacht. (Supplied)

Captain Kate McCue has jumped ship from Celebrity Cruises to captain it.

But one thing all the vessels will have in common is that their high-net-worth guests can enjoy the finest things the world can offer.

That includes an almost one to one crew member to guest ratio, fine dining meals from top chefs and lavish suites with huge terraces.

Prices are not always widely advertised but run into the tens of thousands, making a trip something everyday Aussie cruises can only dream of.

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Vermont lawmaker co-chairs national AI task force

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MONTPELIER, Vt. (WCAX) – A Vermont lawmaker has been selected to co-lead a national task force on artificial intelligence policy.

It’s part of a nationwide effort by Future Caucus to arm state lawmakers with knowledge and expertise on AI.

Bradford Democratic Rep. Monique Priestley co-chairs the task force with a Republican representative from Utah.

She says her focus is to learn more about how AI impacts consumer protection and data policy.

“Right now, AI is touching everything that we are interacting with. It’s used in software that determines if you can get a loan, if you can get an apartment, or whether or not you qualify for different education. Your health care is largely impacted by artificial intelligence,” Priestley said.

The task force will connect lawmakers with expert voices in the industry and create a first-of-its-kind bipartisan state AI policy memo to guide policymaking across the country.



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Travel Companies Spent Big in the Second Quarter on Lobbying

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From April through June, the tourism and travel industries grappled with several political challenges at once: President Donald Trump’s “Liberation Day” tariff turbulence. Messy debates over the “One Big Beautiful Bill.” U.S. travel bans and declining tourism from abroad.

In response, many of the nation’s biggest airlines, hotels, travel service companies, and associated trade associations spent bigger-than-usual amounts to lobby Congress and the Trump administration, according to a Skift analysis of new federal lobbying disclosure documents filed Monday.

This government influence spending, which includes money spent on both in-house and for-hire lobbyists in Washington, D.C., is designed to defend industry and corporate interests and advocate for favorable policies and legislation.

Among the notable revelations:

Where Spending Rose

Trade Groups: The U.S. Travel Association reported a spike in its lobbying activity during the second quarter ($1.03 million) versus a year earlier ($900,00). 

It was also well beyond what it spent during the same period in 2021 during Joe Biden’s first year as president ($840,000) and in 2017 during the first year of Trump’s first term ($640,000).

“Lobbying expenditures during the first year of a new presidential administration or new Congress typically increase — along with legislative and regulatory action — compared to the previous year,” U.S. Travel Association spokesperson Spencer



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